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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1309 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,309 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Washer So Far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy about this purchase. We have had a front loading unit for many years and decided to go to a top loading. The washer is huge inside and looks great with the matching dryer. We have been able to feel the difference from our previous machines compared to these ones. The clothes feel a lot cleaner and smell cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE PROFILE WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE WASHER PARTICULARLY CAUSE IT DOESN'T HAVE THAT REMOVABLE AGITATOR IN IT. I PURCHASED IT BASED ON THAT AND AM SURPRISED HOW WELL IT WASHES.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Top washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched from Samsung to this and it's a world of difference. Easy to use and does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash&Dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer set is very powerful, suitable for my husband's heavy clothes .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer very easy to use. The function buttons are very easy and holds large loads

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and the so many settings and adjustments you can do and it does wonders for big blankets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wssher and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use we love it we love the color loveit

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throughly enjoy, while its sensing the laundry its SLIGHTLY loud…but the amount of clean your colors and whites are, dang near incomparable. While washing it wont keep you awake at all. The deodorant stains in my white shirts, gone. My jeans(ralph lauren, Levi Strouss, Tom Ford) with the right settings, came out beautiful. The

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re enjoying your washer, and it’s providing an excellent cleaning performance for you! Regarding the noise during load sensing, you may want to make sure the washer is leveled to cut down on any extra vibration that may be adding to the noise level. We’re confident the washer will keep taking care of all your laundry needs for years to come! GE_Appliances

  • Rated 5 out of 5 stars

    Gooood

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy consistently delivers great products and reliable service. Their website is easy to navigate, and in-store pickup is always fast and convenient. I’ve bought laptops, headphones, and appliances, all at great prices. Everything has worked perfectly. I trust Best Buy for quality and convenience. Highly recommend shopping with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. Very easy to use. I really like having the glass top.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Thank u

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome and alot of room. Very quiet and efficient

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Spin cycle

    Rated 3 out of 5 stars

    Loud and long cycle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quiet as I thought it would be. The cycle is longer than I thought and it doesn't default to maximum spin so it can be necessary to do a spin and drain cycle after completion of wash cycle.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend that you review the "Sounds" section on pg. 24 of the Owner's Manual for a description of the sounds you may hear. GE_Appliances

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is slightly noisy, the capacity is awesome.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there – We’re happy to know that you're enjoying the capacity that your washer offers! At the same time, we’re also sorry that the noise level for this washer hasn't met your expectations. Modern washers and dryers will generate certain sounds/noises due to the nature of their design, and you can learn more about those sounds by reviewing page 24 of the owner's manual. Thanks for your time and have a wonderful day! -Don@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My New GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. I chose the impeller, and it works great. It seems to use less wasted water, cleans my clothes perfectly and quickly. It does show fingerprints, but considering the price and quality of this washing machine, I can surely live with that.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not possibly beat the price I got this at. Works wonderfully. Its even a little bigger than my old one.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ear lugs, please.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine actually does all that it says and is especially good at getting most of the water out of the fabrics; however, in doing so it tends to make a lot of noise as it bounces around the room. It’s a bit embarrassing when company is here.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are happy to hear your washer is working well and cleaning your clothes. However, we are sorry you're having this experience with your being extra loud. It may be getting out of balance. All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch. During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. Note: The more the legs are extended, the shakier the washer will be during operation. We have some Anti-Vibration Pads that may help with this issue. Please check our site for these or reach out to our GE Parts team. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine easy to use large load washer washes everything fast

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and does a fantastic job cleaning my clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GE profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is wonderful. The size and appearance is appealing to the decor

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Clean and Fresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great product easy to use. Outstanding wash quality

    I would recommend this to a friend
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