Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Cleaning performance
GE Profile washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is huge! It can handle a very large load and cleans well.
I would recommend this to a friend - Pros mentioned:Size
Huge smart washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is pretty big in size. Allows me to cut down on loads and water usage. My first ever appliance i purchased on my own and I love it.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you love the new washer, and the capacity that it offers! Be sure to take advantage of the smart features by downloading the SmartHQ app. We recommend you take a look at the "Smart Washer - Benefits of SmartHQ App" support article on the GE Appliances website. Thanks for taking the time to share your feedback! -Don@GEAppliances
- Cons mentioned:Noise level
Good Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well to get cloths clean. It is a little noisy compared to the one I had before it.
I would recommend this to a friendBrand response from GE Answers
Posted .Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." Thanks for sharing your feedback!
Profiling HE Smart 5.0
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked fine the few setting we have needed so far. I just wish it drained the water slower since my small garage sink can't keep up. We save the flooding by using large plastic totes to catch the overflow.
I would recommend this to a friendGreat gift for new home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First appliance purchase. Had an initial hiccup with a delivery process, but with the assistance of the management team, they expedited the appliances - all turned out great the gentlemen who delivered our items, extremely courteous and professional, and not to mention very clean when assembling the equipment and disposing of any trash, and they took the time out to test the equipment, which I was very impressed so all in all I recommend to anyone purchasing appliances from Best Buy - great name brands with pricing. The appliances work great! Thank you!!
I would recommend this to a friend- Pros mentioned:Capacity
Washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this washer because it's bigger than my last one but i don't like that when i wash a load sometimes my clothes be still wet not damp wet. I also do not like the length of time it takes to wash my clothes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Washers are designed to extract as much water as possible from the wash load during the spin cycle. This helps to reduce drying time and save energy. It's normal for the wash load to still be damp but not soaking wet. If the clothes seem too wet after the wash cycle is complete, please check the following: a slow spin speed may have been selected which will eliminate less water than a fast spin speed. Oversudsing from too much detergent may slow down the spin cycle, causing a suds lock. Use HE detergent only and be sure to use the recommended measured amount. Run a drain/spin cycle if this has occurred to remove the excess water in the clothes. An out-of-balance load can prevent the washer from reaching the proper spin speed. If the load is out of balance, pause the cycle to redistribute the clothing and press Start to complete the cycle. If you continue to have concerns, please call Bodewell, our service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer checked to ensure it is operating properly. -Vikki@GEAppliances
My New GE Profile washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new GE profile washer! Everything I buy from Best Buy is awesome. Great online and in store experiences! Best Buy is my store for big purchases and appliances.
I would recommend this to a friend- Cons mentioned:Noise level
Noisy washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine performs well, but it is a bit noisy
I would recommend this to a friend Good but finicky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice. It’s large. But … if you use scent beads of any kind, you have to use extra rinse cycle or the beads don’t melt enough and your laundry will be riddled with spots of half melted scent beads . I’ve tried everything but the only solution is to run it long.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your feedback with us! We love hearing that you're enjoying your washer. If scent beads aren't dissolving, please ensure that you're using the recommended amount, as using too many could cause them to not dissolve properly. We know this model will continue to serve you well.
Washer Lid/Hinges Are Poorly Made
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but inner part of lid as well as hinge are made of subpar material & break easily & entire lid had to replace. Lid underneath & around outer part definitely needs an updated design with better made material (heavier plastic or metal underneath washer lid).
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to send us your feedback. We are glad that you like your new washer unit and appreciate you bringing the lid and hinges to our attention. We are always looking for ways we can improve and will let our product team know so they may take this into consideration moving forward.
- Cons mentioned:Balance
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it looks and it washes well. It easily knocks if you don’t distribute the clothes evenly. Overall urs a good washer.
I would recommend this to a friend Washing machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. The installers did a great job and very happy with my product
I would recommend this to a friend- Pros mentioned:Capacity
Grady Guntharp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered when promised, brought inside our home to where we would install it. Then once installed, my wife loves the capacity and how it operates. We have purchased lots of things from Best Buy and never disappeared.
I would recommend this to a friend GE Washer w/great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience from beginning to end. We purchased a GE washing machine. The experience took 30 painless free minutes. We explained to the salesman what features we were looking for and he showed us several makes and models. He did not try to pressure us into one of the models. He scheduled The delivery and installation for that coming week. The price was reasonable and the service was amazing. The installation was done on time and quickly. Recommend buying your next appliance from Best Buy.
I would recommend this to a friendSatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so confused about what brand to choose or what machine i can get. But the store associate helped a lot in my decision and i got this the set dryer and washer . Im very satisfied and enjoying it. Best Buy always the best
I would recommend this to a friendGE washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, love it! The staff at best buy were very helpful and informative, loaded the washer in my truck , i will always choose Best Buy for ALL my electronics & appliances!
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product love the color and way it runs. Thanks
I would recommend this to a friend- Pros mentioned:Ease of use
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use and so quite ! My grandkids love to be on them to see the washer wash and it also soothes them!
I would recommend this to a friend Washing Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, best washing machine I’ve ever had.
I would recommend this to a friend- Pros mentioned:Capacity
GE Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the brand of the washer. Love the how deep the capacity of the washer. Overall love it.
I would recommend this to a friend
