Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,632 reviews
Rated 5 out of 5 stars
He Profile
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome unit. GE profile units are great in every aspect. Awesome quality
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not as quiet as I thought it would be. The cycle is longer than I thought and it doesn't default to maximum spin so it can be necessary to do a spin and drain cycle after completion of wash cycle.
Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend that you review the "Sounds" section on pg. 24 of the Owner's Manual for a description of the sounds you may hear.
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Well worth the money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Throughly enjoy, while its sensing the laundry its SLIGHTLY loud…but the amount of clean your colors and whites are, dang near incomparable. While washing it wont keep you awake at all. The deodorant stains in my white shirts, gone. My jeans(ralph lauren, Levi Strouss, Tom Ford) with the right settings, came out beautiful. The
We’re thrilled to hear you’re enjoying your washer, and it’s providing an excellent cleaning performance for you! Regarding the noise during load sensing, you may want to make sure the washer is leveled to cut down on any extra vibration that may be adding to the noise level. We’re confident the washer will keep taking care of all your laundry needs for years to come!
Pros mentioned:
Capacity, Cleaning performance
Rated 5 out of 5 stars
Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new washing machine!!..holdsa lot of towels and big blankets..Get clothes super clean
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washing machine actually does all that it says and is especially good at getting most of the water out of the fabrics; however, in doing so it tends to make a lot of noise as it bounces around the room. It’s a bit embarrassing when company is here.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hello- We are happy to hear your washer is working well and cleaning your clothes. However, we are sorry you're having this experience with your being extra loud. It may be getting out of balance. All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch. During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. Note: The more the legs are extended, the shakier the washer will be during operation. We have some Anti-Vibration Pads that may help with this issue. Please check our site for these or reach out to our GE Parts team. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Pros mentioned:
Capacity
Rated 4 out of 5 stars
Perfect Size
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a new washer when I moved into my new house and this one is perfect! It fits all my dog’s blankets with ease and since the drum is so large, I’m doing significantly less laundry than I used to.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new washing machine. Its very roomy. It has multiple cycles to choose from and you can control it via wifi.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 4 out of 5 stars
Great value washer
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, not too loud with agitation, fills fast with the exception of efficiency mode. Only recommend using efficiency mode for very light loads, as there’s not much water dispensed in this mode.
Hi - Thank you for taking the time to share your positive experience with this washer. We're delighted to hear that this model works well and operates quietly during agitation. Your insights into the efficiency mode are particularly helpful for our community. We appreciate your recommendation to use efficiency mode for lighter loads due to the water dispensing characteristics. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and strive to provide excellent products. Thank you for choosing GE Appliances; we look forward to continuing to meet your expectations. -Kacie@GEAppliances
Rated 4 out of 5 stars
New washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this machine a lot just wish I didn’t have to use bulky to get more water into the tube only down fall
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washing machine. I chose the impeller, and it works great. It seems to use less wasted water, cleans my clothes perfectly and quickly. It does show fingerprints, but considering the price and quality of this washing machine, I can surely live with that.