Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1311 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,311 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Work Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Gets clothes very clean. Works Great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over all pretty good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is difficult for the whole family to use the downloaded cycles. It would be nice to have a delicate and a small load available on the face of the washer instead of just in download mode. Overall, it’s a good washing machine. It just depends on what you’re looking for and I do like that it notifies me on my LG app when the load is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Smart purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how clean everything gets! It was a package deal with the dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not Impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not impressed with the noise level of this machine while it was operating. As for the operation of it, it was ok. Thought I’d get more by buying American made. Returned it back it Best Buy.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for giving our washer a try. Some noise during operation is expected, but ensuring the machine is level can help reduce excess vibration—adjusting the leveling legs side to side and front to back often makes a difference. We appreciate your feedback and hope to earn your trust in the future. Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley amazing. Looks beautiful. A little louder than expected though.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled you’re happy with your washer, and appreciate its appearance! We understand an issue with noise may be concerning. We do expect the washer to make some sounds as it operates, and we have more information about possible noises on page 24 of the manual; if you’d like to view the manual, you can do so on our GE Appliances website when you look up the model number and go to the product’s page. You may want to make sure the washer is level (the leveling legs can be adjusted if needed), as it may be louder than expected if it becomes unbalanced. Your feedback will be shared with our team, and we’re confident the washer will serve your needs well for a long time to come. -Sarah@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    AWESOME WASHER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has exceeded my expectations in quality and performance. The service techs that installed this unit and hauled away my old machine were timely, professional and flexible to my work schedule. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE profile washing machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes are coming out extremely clean. I'm very happy with this product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer meets all my expectations. My clothes are very clean and it is very easy to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are so happy to hear that youre impressed with your new washer unit and that so far it has been meeting all your expectations! We hope it continues to impress and becomes a favorite in your laundry space for many years! If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Like new dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues with product great open box value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is so quiet I do not ever know it's doing a load of wash. I knew going into Best Buy i wanted an agitator free machine. I was unsure of the size as its bigger than i wantedbut also knew i wanted the anti bacterial protection. So far, i have been very happy with my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Стиральная машина

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Очень понравилось хорошая стиральная машина рекомендую работает уже почти год все отлично

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with all of the necessary features! I’ve only done three loads so far but very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology and good engineering make this a good machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile-5.0 Cu.Ft. Hight Efficiency Smart Top

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile 5.0 Cu.FT Hight Efficiency Smart Top Load Washer is a dependable product for price, quality, and performability.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer all around does a fantastic job. Would give it 5 stars for the job it does cleaning clothing but took a star off because it is a little louder(not horrible at all) then we expected

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there and thanks for choosing GE Appliances for your home. We’re happy to hear you’re enjoying your new washing machine overall. However, we’re sorry to learn it’s louder than expected and can imagine how that may be disappointing. We appreciate your insight and will send it to our team for consideration in the future. Take care. -Gina@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    GE Profile

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: nice machine, not too complicated, you can teach a teen to use this! Cons: drain hose is far too short, had to buy a hose extension - GE needs to provide standard adequate drain hoses.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. No problems washes and rinses very good.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 3 out of 5 stars

    Would definitely go with something else

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and gets off balance a lot. If it wasn’t such a pain to return I would definitely go with something else.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds".

      For help with the balancing concern, please make sure washer is properly leveled with all four legs firmly on the floor. Also, try not to overload the washer with your loads. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over a year washes amazingly and would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    GE Profile washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It uses a very small amount of water per wash. It has a high load capacity. Clothes come out clean and fresh.

    I would recommend this to a friend
Sponsored