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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1314 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,314 reviews
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technology and good engineering make this a good machine

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    LOVE IT‼️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to get it figured out, I had issue with the water level but after reading about the washer and how it uses less water, something I can get used to. I also LOVE where the dispener is for the detergent is because the water goes through it and cleans it out without leaving any residue anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over a year washes amazingly and would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far this washer has been simple to use and runs smoothly. This is my first time using a in home washer without an agitator, im impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Well worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washing machine stylish, it is cost efficient and does a fantastic job of cleaning clothes. I’m so proud of my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few uses the washer started spinning for 2 straight hours at the end of a load. Hope it was a one time glitch. Otherwise a great washer.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    laundry room bumper car

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More often than I like this washer makes unbalanced loads and bangs around like a bumper car. It tries to correct itself but usually ends early and wet. It also does not like being interupted with adding an item or trying to balance the unbalanced,Both leave a soaked load that needs a second run through the drain and spin cycle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! The spin cycle is especially good as it leaves the laundry almost dry so we save on drying. Also, the WiFi technology works great with my smartphone app.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Super clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean look and wash. Easy to use and next level wash

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud, but Works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work, but they are loud. We ended up returning them within 2 days because they were so loud and leaving a lot to be desired for the price. We swapped them for Samsungs that are silent in comparison.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear that you had to return your new unit. We do hope that we can earn your trust back in the GE Appliance brand in the future as this is not what we would normally expect out of our appliances. We take your feedback seriously and will use this to help us make changes or improvements to our units moving forward.Dianna@GEAppliances GE_Appliances

  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Excellent Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, no agitator so it will not damage my clothing, very quiet, easy to use controls. You can use detergent or pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, heavy duty washer and easy to work. Not a single regret with this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Deb washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one walked all over the laundry room but the second one has been good. This is my first washer with no agitator so will have to see how I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m satisfied using the washing machine I can load plenty than be for and finish faster my laundry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and works great! Haven't had any issues since we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer so much room and easy to use. Love how it alerts us on the phone too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for bulky items and also enjoy the smart function to make sure family members don’t leave wet clothes in the washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Loving my new Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine, easy to work and it does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - 4.9 Cu Ft High Efficiency Smart Top L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the wife wanted in a washer. Has preprogramed cycles , but they can be customized. The deep fill feature is a big plus with the option to add even more water with the extra deep fill. It also has a countdown display, which is a nice feature not found on many of the new washers. Our first purchase was the Maytag Pet Smart washer. That was a big mistake. This thing beats it hands down , just like our previous GE Profile that gave out after everyday use for over 10 yrs. If this is in your budget , don't hesitate, especially with Best Buy's return policy if your not satisfied. Oh did I mention that it does an excellent job of getting out tough stains that seam to be attracted to my clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings, thanks for sharing your review with us. We're pleased to hear that your beautiful GE Profile washer is working well. We strive to make sure our appliances are user friendly to ensure that our consumers have the best experience possible. If you need anything, reach out to us anytime. Best! Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BEST MACHINE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after having a machine for 17 years i decided to finally upgrade and it was the best thing i did ! great machine ; washes great and quiet which i love . highly recommend

    I would recommend this to a friend
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