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Customer reviews

Rating 4.3 out of 5 stars with 1661 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,661 reviews
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Deb washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one walked all over the laundry room but the second one has been good. This is my first washer with no agitator so will have to see how I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the set and it is by far the best washer and dryer set we have ever bought!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile Washer is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GE Profile 5.0 CF Smart Top Load Washer; and it has proven to be an excellent appliance from the start. The washer handles small to x-large loads; and this is a great option for small or large families. It is also a quiet machine that does a great job of cleaning laundry. Very happy with my purchase. Sally K

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. We are glad that you are enjoying the features on your new washer unit. It’s great to hear that it accommodates all the different load sizes and is providing you with that added convenience. We hope you continue to enjoy your unit and if there is anything else we can help with in the future please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! the barrel is really big for bulky items or just a large load. I love the app which was easy to set up and it works seamlessly with my dryer. It will pick which dry setting is the best based on what the washer setting was. It cleans very well and uses minimal water saving on utilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective cleaning ,Quiet and easy loading and advance features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - 4.9 Cu Ft High Efficiency Smart Top L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the wife wanted in a washer. Has preprogramed cycles , but they can be customized. The deep fill feature is a big plus with the option to add even more water with the extra deep fill. It also has a countdown display, which is a nice feature not found on many of the new washers. Our first purchase was the Maytag Pet Smart washer. That was a big mistake. This thing beats it hands down , just like our previous GE Profile that gave out after everyday use for over 10 yrs. If this is in your budget , don't hesitate, especially with Best Buy's return policy if your not satisfied. Oh did I mention that it does an excellent job of getting out tough stains that seam to be attracted to my clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings, thanks for sharing your review with us. We're pleased to hear that your beautiful GE Profile washer is working well. We strive to make sure our appliances are user friendly to ensure that our consumers have the best experience possible. If you need anything, reach out to us anytime. Best! Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Family Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not be more please with this washer. It's sturdy and quiet and does a great job on our laundry. The extra capacity is a big help, and the controls are clear and intuitive

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    GE PTW600BPRDG top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and easy to use. Large capacity plus it does not have the center agitator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE PROFILE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my machine, wash very good and its super quiet. Alejandra

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this machine a lot just wish I didn’t have to use bulky to get more water into the tube only down fall

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rocky start

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving 5 stars as I am happy, but got off to a rocky start. The 1st washer that was delivered was a lemon and the power start button wouldnt work. Best Buy was able to order and replace but 1 had to wait an additional 5 days. The new one is working like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE profile washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes are coming out extremely clean. I'm very happy with this product so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far this washer has been simple to use and runs smoothly. This is my first time using a in home washer without an agitator, im impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought doing laundry can be so much fun. Not only this washer does a phenomenal job washing the clothes it also entertains my kids as their favorite stuffy gets washed. Ever since we got this washer my kids help out with the laundry too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Skip the laundromat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skip the laundromat! A whole comforter fits perfectly in this! (We own a king size comforter) We also love the fact that I can run this washer from my phone if I forget a load in the washer, so when I get home I can just switch it to the dryer! Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how clean everything gets! It was a package deal with the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    EXCELLENT CHOICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS WASHER AS IT WAS ON SALE AND PURCHASED ALONG WITH THE DRYER, SO FAR I HAVE NO COMPLAINTS. I WOULD DEF RECOMMEND THIS PAIR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washing machine stylish, it is cost efficient and does a fantastic job of cleaning clothes. I’m so proud of my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE PROFILE WASHING MACHINE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have no problems with my new washer. The delivery was excellent! Hard working prople!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your positive experience! We're glad to hear your new washer is running smoothly and that your delivery experience was handled by a dedicated team. If you’d like to share your positive delivery feedback with Best Buy, you can visit the Support Center at the Best Buy website or call 1-888-BEST BUY (1-888-237-8289). Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but I'll never buy another appliances from Best Buy. Took over a month to bet and then not delivered. Total Nightmare.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you have not done so already, we encourage you to reach out to Best Buy by calling 888-237-8289 to discuss this further. -Vikki@GEAppliances GE_Appliances