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Customer reviews

Rating 4.3 out of 5 stars with 1661 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,661 reviews
  • Cons mentioned:
    Noise level, Spin cycle

    Rated 1 out of 5 stars

    Loud, doesn't spin, and other small issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this machine. Our last machine was a Samsung and everyone says how bad those are but, like, this is terrible. It is so loud when it's on! The spin is awful. Clothes came out of our Samsung nearly dry, while these are sopping. I hate that it turns on every time I lift the lid. I hate that the lid can be lifted and it puts itself on pause after it starts - not great with my "helpful" toddler. I just cannot stand this thing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear you're not entirely satisfied with this washer model. The bottom of page 24 in the Use and Care Manual provides a QR code/link that will take you to a video showing normal washer operation. If this is not what you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. You can locate the Use and Care Manual for this model in the "From the Manufacturer" section of this product page. We will be sure to share your feedback on this model with our design and engineering teams to see how we can improve on these areas in the future. - Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for bulky items and also enjoy the smart function to make sure family members don’t leave wet clothes in the washer

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Only had it for a few weeks but its wirking great. It is a little loud but thats about it. I bought it ti replace a 3 year old maytag that brike for the third time. FYI never buy a Maytag they're horrible.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you taking the time to leave your feedback and that you chose us for your purchase. We are always looking for ways to improve or make changes when necessary so we appreciate you bringing the noise to our attention. We hope your unit continues to impress you for many years! GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine for short people!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washing machine. The front edge sits lower than other machines we've had, which makes it easier for short people. But the volume of laundry is still huge. The controls are intuitive and install by Geek Squad was super smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and good product washer and dryer! Nice brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over a year washes amazingly and would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer is solid! What you expect from GE.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! The washer has been great so far! Washes clothes like you want spins out pretty quiet compaired to some. The Gray color is very nice and we love the glass top. Nice to glance to see if there is something in the washer without having to open it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine washed my and kids clothes really good and I can pause it at anytime and it the lock is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. No problems washes and rinses very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is super easy to use. Its very good at getting rid of the stink from the clothes and stains are removed! Love that its simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer easy to adjust and works like it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE PROFILE WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE WASHER PARTICULARLY CAUSE IT DOESN'T HAVE THAT REMOVABLE AGITATOR IN IT. I PURCHASED IT BASED ON THAT AND AM SURPRISED HOW WELL IT WASHES.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great So far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the set delivered a week ago. The washer works great. It doesn’t make a loud noise while washing my clothes. The size inside is huge!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love. I purchased the set at an affordable price. This washer holds a lot and cleans well. I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer. Not sure about the warranty, but so far it has proven itself worthy

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re glad to hear your washer is performing well and showing its value! For added peace of mind, it includes a one-year full warranty covering parts and labor for any manufacturing defects, plus a ten-year limited warranty on the motor, with parts coverage included if ever needed. For full details, see page 25 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is so quiet I do not ever know it's doing a load of wash. I knew going into Best Buy i wanted an agitator free machine. I was unsure of the size as its bigger than i wantedbut also knew i wanted the anti bacterial protection. So far, i have been very happy with my choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer I only gave it 4 stars because I had to go through 3 to get a good one I I still have a dent in side. The first 2 went tightened to tight and shifted frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water Saver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works amazingly and saves so much water! The first time I saw how little water it used I was concerned but everything comes out clean and smelling great!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your review and choosing our appliance for your home! There have been many really good reviews on this washer unit. We are confident this unit will continue to impress you for many years with its great features and wash performance. GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great washing machine for the price it has many options

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little loud but ours is in the basement, so we dont hear it. Works great

    I would recommend this to a friend