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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,667 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE washer smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent washer very easy to use app work great it tell you when is done and how much time left for finish the load

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    My first washer!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved it! It’s huge and it can fit all the load every week! I can believe I really bought this as my first washer ♥️♥️♥️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation and product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installers did a very quick and clean installation. Washer works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome I Appreciate it!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product Delivery on time no Claims Works So Good 100 Performance like description Recommended all the Appliance Thank you Great Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer I only gave it 4 stars because I had to go through 3 to get a good one I I still have a dent in side. The first 2 went tightened to tight and shifted frame

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new GE Profile washer. I'm still learning all the choices but it is working great. I even washed my light comforter in it. It was on sale and comparably priced so I think I got a very good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with this washer. Does a great job, and now I don't have to go to laundry mat to do heavy blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice would reccomend has many options live the quick features and capacity is great.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    I don't love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay... it does a good job washing the clothes. It has good features. My wife doesn't like that when you save 'My Cycle' it defaults to that over the standard cycle settings when you turn the knob and select a cycle (e.g. Normal, Jeans, etc). The thing we dislike the most is it's very finicky when you have small loads-- it gets out of balance on the spin cycle... and yes, we've leveled the machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your honest review! The My Cycle feature has various options that your wife may find helpful. We suggest referring to page 14 of the owner's manual (available online) for additional tips on using this feature. When the washer displays an out-of-balance load, it means that after the wash cycle was complete, the items in the load were no longer evenly distributed enough in the tub to allow the spin out of the water. Manually redistribute the items in the load more evenly in the tub, then resume your cycle by pressing START or select Drain & Spin and press START. For best performance, please refer to page 18 of the manual for tips on loading the washer. We hope this information is helpful! GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store is fantastic, I bought an open box washer, they loaded it into my vehicle and customer service was fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works really well, but it’s real loud. Don’t know if that’s normal but I don’t think it should be as loud as it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grear washer lots of bells and whistles but makes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes noises my old washer didn’t make so getting used to it and hoping they are normal washer noises

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    New washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! And the instoller team was very knowledgeable and nice! Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE 5 cuft washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 cubic foot washer has been a great addition to our home. It is quiet, efficient, and has a great look. Controls are easy to use and options are more that we need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve owned, no issues whatsoever and cleans very well

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product at a good price. A little noisy during wash cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price and good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice price for a good quality washer. Has lots of cleaning options with easy detergent fill.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I was initially a little upset realizing that mine didn’t come with the agitator but it has actually worked really well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for sharing your feedback on your washer. We're pleased to hear that this unit is working very well for you, even without the agitator. We appreciate your understanding, and it's great to know that the appliance is meeting your expectations. If you have any further questions or concerns, please don't hesitate to reach out. Happy washing! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can fit all my large size bedding. Power clean option is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this washer especially the deep fill i will never get a front loader ever again i feel this washer really does a great job of cleaning my clothes and big blankets and comforters

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're ecstatic to learn how much you love your washer! We're confident that you will continue to enjoy the cleaning performance from your machine for many years to come! GE_Appliances