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Customer Ratings & Reviews

$699.99
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Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,667 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. I read reviews prior to my purchase and people complained about the machine being loud. I have not found that to be true. Washes great. No complaints.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Appliance customer! We are happy to hear you love your washer unit and it’s been working out great in your home. We think you will be impressed with this unit’s wash performance each time you use it. It really is a great unit! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    LOUD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really really LOUD, especially during the rinse cycle. It sound like to motor is having a hard time.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your feedback. We are sorry your new washer is really loud. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can reach our scheduling department at 1-800-432-2737. We apologize for any inconvenience it has caused. Olga@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer way more load capacity and really high tech..

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet for a washer. Gets clothes clean. Was skeptical of the lack of agitator but clothes come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    GE best Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is enormous that I am able to wash my large fluffy comforter that I would normally have to go to a laundry mat to wash. I am so impressed with this washing machine. It washes extremely well!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Smarter than my husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a upgrade from my 1st one we bought 16 years ago. Love that my washing machine is smarter than my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! On the deep fill setting, which I use all the time, it really does fill the basket. It also agitates well without damaging clothes. Just wish it had a warm rinse option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome! Best washer I've ever bought. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality recommendation. Easy to use. Run cycles are less then older machine with no noticeable difference in cleanliness of cloths.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE PROFILE WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE WASHER PARTICULARLY CAUSE IT DOESN'T HAVE THAT REMOVABLE AGITATOR IN IT. I PURCHASED IT BASED ON THAT AND AM SURPRISED HOW WELL IT WASHES.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large compacity. Works great nice and quiet. Definitely would by again

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Solid Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had any issues with the unit and honestly it works wonders. Coming from usuing older units i can say thisnis the most top of the line one that I’ve used. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greay washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a few weeks and I really like it. My husband does the majority of the laundry and he likes that he gets reminders when the loads have completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great washer and has more than what we expected. It has several settings to choose from and has yet to disappoint. It does have wifi so you can download the app (and works with other GE smart products) which I thought was a bit much as I don't need the wifi feature; however, if a part in the washer is messing up or broken, the app will tell you exactly what it is that needs to be fixed and the options/steps you need to take to get it fixed. I also suggest getting the extra BB warranty even though it comes with a pretty sufficient one, just because they will come to you before you have to possibly ship it out to get fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My laundry machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was is financing with purchase which strain away from finance and I can go on paying it off within time limit and the machines working very good. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Profile top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a quiet washer but does a great job cleaning efficiently with Smart Technology .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too deep, but it works wonderfully. I have to get a stool to reach the bottom. LOL

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear the washer is working wonderfully for you, and we appreciate you sharing your experience with the depth. Your feedback will be shared with our team, and we're confident the washer will continue to work well for you for a long time to come! GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GE profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, it has been one of the best piece of equipment in my house. Very good, it takes out all dirt leaving my clothes clean and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the quick was options for small and less soiled loads.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Surprisingly clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful machine. It was delivered early which was very much appreciated. It is louder than my old machine but my clothes have been coming out great! Very clean. They smell amazing.

    I would recommend this to a friend