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Customer reviews

Rating 4.3 out of 5 stars with 1661 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,661 reviews
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet for a washer. Gets clothes clean. Was skeptical of the lack of agitator but clothes come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE 5 cuft washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 cubic foot washer has been a great addition to our home. It is quiet, efficient, and has a great look. Controls are easy to use and options are more that we need

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    I don't love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay... it does a good job washing the clothes. It has good features. My wife doesn't like that when you save 'My Cycle' it defaults to that over the standard cycle settings when you turn the knob and select a cycle (e.g. Normal, Jeans, etc). The thing we dislike the most is it's very finicky when you have small loads-- it gets out of balance on the spin cycle... and yes, we've leveled the machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your honest review! The My Cycle feature has various options that your wife may find helpful. We suggest referring to page 14 of the owner's manual (available online) for additional tips on using this feature. When the washer displays an out-of-balance load, it means that after the wash cycle was complete, the items in the load were no longer evenly distributed enough in the tub to allow the spin out of the water. Manually redistribute the items in the load more evenly in the tub, then resume your cycle by pressing START or select Drain & Spin and press START. For best performance, please refer to page 18 of the manual for tips on loading the washer. We hope this information is helpful! GE_Appliances

  • Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new GE Profile washer. I'm still learning all the choices but it is working great. I even washed my light comforter in it. It was on sale and comparably priced so I think I got a very good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Smarter than my husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a upgrade from my 1st one we bought 16 years ago. Love that my washing machine is smarter than my husband.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works really well, but it’s real loud. Don’t know if that’s normal but I don’t think it should be as loud as it is.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. I read reviews prior to my purchase and people complained about the machine being loud. I have not found that to be true. Washes great. No complaints.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Appliance customer! We are happy to hear you love your washer unit and it’s been working out great in your home. We think you will be impressed with this unit’s wash performance each time you use it. It really is a great unit! GE_Appliances

  • Rated 5 out of 5 stars

    Very Nice Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! The spin cycle is especially good as it leaves the laundry almost dry so we save on drying. Also, the WiFi technology works great with my smartphone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this washer especially the deep fill i will never get a front loader ever again i feel this washer really does a great job of cleaning my clothes and big blankets and comforters

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're ecstatic to learn how much you love your washer! We're confident that you will continue to enjoy the cleaning performance from your machine for many years to come! GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean clothes really good. I like the app feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance. Works very well highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality recommendation. Easy to use. Run cycles are less then older machine with no noticeable difference in cleanliness of cloths.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. I was initially a little upset realizing that mine didn’t come with the agitator but it has actually worked really well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for sharing your feedback on your washer. We're pleased to hear that this unit is working very well for you, even without the agitator. We appreciate your understanding, and it's great to know that the appliance is meeting your expectations. If you have any further questions or concerns, please don't hesitate to reach out. Happy washing! -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Greay washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for a few weeks and I really like it. My husband does the majority of the laundry and he likes that he gets reminders when the loads have completed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great to us! We love it! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! On the deep fill setting, which I use all the time, it really does fill the basket. It also agitates well without damaging clothes. Just wish it had a warm rinse option.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality of machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity and quality are great ! Time for cycles and quality of machine is great !

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to learn that you're pleased with the quality of the washer, and the large capacity that it offers! Make sure you download the SmartHQ app to take advantage of the smart benefits that allows you to monitor cycles and settings, download custom specialty cycles and receive alerts when clothes haven't been removed. Thanks for trusting the GE Profile brand! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    GE best Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is enormous that I am able to wash my large fluffy comforter that I would normally have to go to a laundry mat to wash. I am so impressed with this washing machine. It washes extremely well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My laundry machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was is financing with purchase which strain away from finance and I can go on paying it off within time limit and the machines working very good. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Profile top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a quiet washer but does a great job cleaning efficiently with Smart Technology .

    I would recommend this to a friend