Customers often highlight the washer's efficient cleaning performance, large capacity, and ease of use. However, some customers have expressed concerns about the noise level during operation. Additionally, a few customers have noted issues with the balance during cycles and the absence of a center agitator. Finally, some customers reported reliability issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,220 reviews
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really love my washer and dryer. I couldnt ask for any better from best buy. Great appliances and awesome services
Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and its features. We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Stay Far away!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For a “Smart washing machine”, this is the dumbest appliance I’ve ever owned. Easily This is the worst washer I’ve ever used. Every week, for no apparent reason, the washer will start a cycle, fill the tank, only to then cancel the load and lock the washer controls for 5 minutes. Then I have to spend the next several hours trying to unplug and plugging it back in, trying to reset the computer, and eventually, I get some combination of things to work (but oh no, it’s never the same things to get it to work again) and at this point, several months of owning this thing, I’m ready to sell it and go get an old “dumb” machine
Thanks for letting us know what happened. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
Pros mentioned:
Size
Rated 5 out of 5 stars
Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this washer it’s big and nice I love it It’s one of the best thing I ever bought a recommend it
I would recommend this to a friend
Rated 5 out of 5 stars
Love this washer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've only had the washer for a few weeks but I am really loving it. I've tried washing in multiple cycles, and can tell the difference with many of them. I was able to wash my queen size comforter with ease, and it spun so well it didn't take long to dry.
Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new smart top load washer. We hope you continue to enjoy all its great features and it becomes a great addition to your laundry space. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer is really efficient and I really like it.
Hello- Thanks so much for your purchase! We are so happy to hear you are liking your washer. This is a really nice model with amazing features! The Diamond Gray color is stunning, and the features are so impressive on this model. This model has a large capacity that you will enjoy that will provide easier access capacity while being able to easily reach the bottom of the washer. This washer also has a 10-year Limited Warranty. You can enjoy peace of mind knowing your washer is backed by a 10-year limited warranty. If you have any questions about your washer, please let us know. We are happy to help! Joyce@GEAppliances
Rated 5 out of 5 stars
Great washer
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I m in love with this washer, you cant see in the app when it's doneyou can download cycle, i love it!!!
We're thrilled to hear you're enjoying your new washer. This is a wonderful model that features Adaptive Smart Technology. This technology enables optimization of cleaning power and fabric care within each cycle! We're confident it'll continue to be an asset in your laundry routine for years to come! - Julia@GEAppliances
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Great Washer!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer! Accommodates large loads for for a more efficient “laundry day”.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding appliance for the price. And the dark gray finish is so great compared to basic white appliances.
The sales associate in store went above and beyond and exceeded my expectations!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love you too! I've waited for you, for 4 years. You run smooth and are quiet. I couldn't ask for a better partner! Thank you, GE Profile Smart Top Load Washer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The top loader was a little hard to get used to because i had a front loader before. The only flaw i have witb this product is it is very sensitive and if the clothes is not evenly placed it will start to bang on the side if the washer.
Hi – thanks for taking the time to write a review! We’re thrilled to hear that you love your new washing machine and that it’s performing efficiently for your laundry needs, even with larger loads. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help however we can. All the best! Lauren@GEAppliances