Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$699.99
Save $155
The comparable value is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,667 reviews
  • Rated 5 out of 5 stars

    I love my new diamond gray washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine. The color is beautiful. Diamond gray works perfect sound less and I would recommend this to friends and family. Got it on sale price great product for gifts.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for taking the time to share your insight about your beautiful GE Profile washer. We're ecstatic to hear that you're loving your new unit. Thanks for your time, and we hope you have a great day! Kind regards. – Don@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy! Runs great! Installment was great and easy

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re happy with your washer, and also had a positive experience with installation! If your installation was done by a team and you'd like to share your feedback regarding that with Best Buy, their customer service can be reached at 1 (888) 237-8289. We’re confident the washer will serve your needs well for a long time to come! GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GREAT washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great washer that does the heaviest of loads! This washer is a beast that doesn’t hesitate to wash towel, blankets or just the normal load!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    HURRY UP AND BUY!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING WASHER WORTH EVERY PENNY I WILL BE GOING BACK TO GET THE DRYER JUST SO I CAN HAVE THE COMPLETE SET! zAND THE WAY I CAN CONTROL THE WASHER FROM MY PHONE I’M IN LOVE HONESTLY.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Greatest wash machine I've ever owned!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer that washes so much at once. It can hold a lot of clothes and gets them very clean. Plus the app that goes with it tells you when your wash is about done. Plus a bunch of other things. It's awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went back to the agitator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a Whirlpool washer without an agitator a few years ago, I decided to purchase a GE with the agitator. What a difference it makes! Clothes are much cleaner. I made the right choice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there-We appreciate you being a valued GE Appliances customer and we thank you for your feedback. We are glad to hear that you are happy with your top load washer and that its meeting expectations! We are confident that you will continue to have a good experience with this unit. If you need anything else please let us know. Take care! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance. Works very well highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options. Huge interior. A shorter person (than I) would need a stool to retrieve items at the bottom!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just perfect for what we were expecting. It is what it was described and it even exceeded our expectations.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad this washer has been perfect your needs! Be sure to download the SmartHQ app to take advantage of the smart features that it offers! Thanks for sharing your feedback! GE_Appliances

  • Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine washed my and kids clothes really good and I can pause it at anytime and it the lock is great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality of machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity and quality are great ! Time for cycles and quality of machine is great !

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to learn that you're pleased with the quality of the washer, and the large capacity that it offers! Make sure you download the SmartHQ app to take advantage of the smart benefits that allows you to monitor cycles and settings, download custom specialty cycles and receive alerts when clothes haven't been removed. Thanks for trusting the GE Profile brand! -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean clothes really good. I like the app feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thankful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I could have made a better purchase for my daughter!! She is so happy with both the washer & dryer!!! Thank you all for helping me out with all the confusion!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new washer so spacious and convenient. My delivery was efficient and the price was even better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not so excellent out of the box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The out of the box claimed in excellent condition but has a large dent on the right side, that when it is in heavy spin causes it to pop and makes a huge noise. Other than that it washes great, easy to use and i love the compartment to put my pods and fabric softner in. Keeps it clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that you're loving the performance and features that your new smart washer offers! Thanks for the feedback about the noise level during spin cycle, that we'll be sure to forward to our product development team. We appreciate you being part of the Profile family! Take care. -Don@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, loud when balancing itself during the sensing phase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal on black Friday on this top-load washer. it has worked perfectly to clean the cloths well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our washer!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great to us! We love it! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Big Ol huge washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great washer. The tub is huge much bigger than our old samsung. really quite. easy to clean and put the soap in. Can do a lot of clothes at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    new clothes washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a new learning curve to use this machine. My previous washer was 14 years old. That said as with any GE appliance I have owned, it was easy to use after reading the book and I am very happy with it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are delighted to hear how pleased you are with your new washer and appreciate you taking the time to share your experience. You have chosen a great model and we are confident it will serve your family well for many years. Wishing you all the best! Vikki@GEA GE_Appliances