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Customer reviews

Rating 4.3 out of 5 stars with 1661 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,661 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy! Runs great! Installment was great and easy

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re happy with your washer, and also had a positive experience with installation! If your installation was done by a team and you'd like to share your feedback regarding that with Best Buy, their customer service can be reached at 1 (888) 237-8289. We’re confident the washer will serve your needs well for a long time to come! GE_Appliances

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Solid Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had any issues with the unit and honestly it works wonders. Coming from usuing older units i can say thisnis the most top of the line one that I’ve used. Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love the quick was options for small and less soiled loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great washer and has more than what we expected. It has several settings to choose from and has yet to disappoint. It does have wifi so you can download the app (and works with other GE smart products) which I thought was a bit much as I don't need the wifi feature; however, if a part in the washer is messing up or broken, the app will tell you exactly what it is that needs to be fixed and the options/steps you need to take to get it fixed. I also suggest getting the extra BB warranty even though it comes with a pretty sufficient one, just because they will come to you before you have to possibly ship it out to get fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Easy installing Love GE brand appliances

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's great to hear that you love your new smart washer! Be sure to take advantage of the smart benefits with the SmartHQ app. We appreciate you trusting the GE Profile brand! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options. Huge interior. A shorter person (than I) would need a stool to retrieve items at the bottom!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    LOUD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really really LOUD, especially during the rinse cycle. It sound like to motor is having a hard time.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your feedback. We are sorry your new washer is really loud. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can reach our scheduling department at 1-800-432-2737. We apologize for any inconvenience it has caused. Olga@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new washer so spacious and convenient. My delivery was efficient and the price was even better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just perfect for what we were expecting. It is what it was described and it even exceeded our expectations.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad this washer has been perfect your needs! Be sure to download the SmartHQ app to take advantage of the smart features that it offers! Thanks for sharing your feedback! GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the top access and the large capacity! It washes well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GREAT washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great washer that does the heaviest of loads! This washer is a beast that doesn’t hesitate to wash towel, blankets or just the normal load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wssher and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use we love it we love the color loveit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected. GE is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Just don’t overload with towels on your first wash lol.. works as expected

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Surprisingly clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful machine. It was delivered early which was very much appreciated. It is louder than my old machine but my clothes have been coming out great! Very clean. They smell amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bus

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I recommended this is good card and they have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this washer.does a great job cleaning the clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with all of the necessary features! I’ve only done three loads so far but very pleased!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, loud when balancing itself during the sensing phase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and great looking as a set

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I bought the set and the other appliances was the problem not this guy -

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    HURRY UP AND BUY!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING WASHER WORTH EVERY PENNY I WILL BE GOING BACK TO GET THE DRYER JUST SO I CAN HAVE THE COMPLETE SET! zAND THE WAY I CAN CONTROL THE WASHER FROM MY PHONE I’M IN LOVE HONESTLY.

    I would recommend this to a friend