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Customer reviews

Rating 4.3 out of 5 stars with 1661 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,661 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think I could have made a better purchase for my daughter!! She is so happy with both the washer & dryer!!! Thank you all for helping me out with all the confusion!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the washer and dryer! Very efficient and a lot of different options for different loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new diamond gray washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine. The color is beautiful. Diamond gray works perfect sound less and I would recommend this to friends and family. Got it on sale price great product for gifts.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for taking the time to share your insight about your beautiful GE Profile washer. We're ecstatic to hear that you're loving your new unit. Thanks for your time, and we hope you have a great day! Kind regards. – Don@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GE profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, it has been one of the best piece of equipment in my house. Very good, it takes out all dirt leaving my clothes clean and bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Стиральная машина

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Очень понравилось хорошая стиральная машина рекомендую работает уже почти год все отлично

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quivk it washes and how there is enough roo. For a king size comforters

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer! A tad noisey!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love how well in cleans clothes. Very efficient. A tad noisey!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal on black Friday on this top-load washer. it has worked perfectly to clean the cloths well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not so excellent out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The out of the box claimed in excellent condition but has a large dent on the right side, that when it is in heavy spin causes it to pop and makes a huge noise. Other than that it washes great, easy to use and i love the compartment to put my pods and fabric softner in. Keeps it clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that you're loving the performance and features that your new smart washer offers! Thanks for the feedback about the noise level during spin cycle, that we'll be sure to forward to our product development team. We appreciate you being part of the Profile family! Take care. -Don@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of got 5 stars but unit is a little loud but it’s washes clothes well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went back to the agitator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a Whirlpool washer without an agitator a few years ago, I decided to purchase a GE with the agitator. What a difference it makes! Clothes are much cleaner. I made the right choice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there-We appreciate you being a valued GE Appliances customer and we thank you for your feedback. We are glad to hear that you are happy with your top load washer and that its meeting expectations! We are confident that you will continue to have a good experience with this unit. If you need anything else please let us know. Take care! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Great value and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Greatest wash machine I've ever owned!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer that washes so much at once. It can hold a lot of clothes and gets them very clean. Plus the app that goes with it tells you when your wash is about done. Plus a bunch of other things. It's awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it works great i would definitely Recommend buying it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Big Ol huge washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great washer. The tub is huge much bigger than our old samsung. really quite. easy to clean and put the soap in. Can do a lot of clothes at a time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, bought this GE Profile because I had to purchase something different from an LG and Samsung because the lids kept breaking on those models. The GE works; however, not to keen on the way the machine turns on when you open the lid to just remove clothes - guess it's a minor inconvenience. Will just have to get use to the change and how the settings are different. Otherwise, it works fine so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for letting us know that your washer is working fine! We appreciate the feedback about the lid. We're available on multiple on social media platforms if you have questions in the future. All the best! -Don@GEA GE_Appliances

  • Pros mentioned:
    Washer size

    Rated 3 out of 5 stars

    Many options

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love the features. The size is more than enough. Unfortunately is is so load, my husband hates it. I think it does a great job and provides many washing options plus and can wash my wired bras with no concern of damage.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you reaching out to us. We encourage you to doublecheck to be sure your washer is level as that could affect the sound level. The directions to check the leveling and adjust as needed are available in the online Owner's Manual. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    new clothes washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a new learning curve to use this machine. My previous washer was 14 years old. That said as with any GE appliance I have owned, it was easy to use after reading the book and I am very happy with it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are delighted to hear how pleased you are with your new washer and appreciate you taking the time to share your experience. You have chosen a great model and we are confident it will serve your family well for many years. Wishing you all the best! Vikki@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. So much better than my old front load. And the impeller does a lot better than I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this washer is smaller on the outside than my previous one….but it’s just as big in the inside. It’s working great so far.

    I would recommend this to a friend