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Customer Ratings & Reviews

$699.99
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The comparable value is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,667 reviews
  • Rated 4 out of 5 stars

    New Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, bought this GE Profile because I had to purchase something different from an LG and Samsung because the lids kept breaking on those models. The GE works; however, not to keen on the way the machine turns on when you open the lid to just remove clothes - guess it's a minor inconvenience. Will just have to get use to the change and how the settings are different. Otherwise, it works fine so far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for letting us know that your washer is working fine! We appreciate the feedback about the lid. We're available on multiple on social media platforms if you have questions in the future. All the best! -Don@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected. GE is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Just don’t overload with towels on your first wash lol.. works as expected

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer! A tad noisey!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love how well in cleans clothes. Very efficient. A tad noisey!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. So much better than my old front load. And the impeller does a lot better than I thought.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of got 5 stars but unit is a little loud but it’s washes clothes well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the top access and the large capacity! It washes well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Easy installing Love GE brand appliances

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's great to hear that you love your new smart washer! Be sure to take advantage of the smart benefits with the SmartHQ app. We appreciate you trusting the GE Profile brand! -Don@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Put in my king size comforter and it didn't get off balance or anything. It's a little louder than I expected, but I don't really care. It is located in my upstairs hallway between 2 bedrooms.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,

      We're so happy to hear how great of a washer this is! It's great to know that it can handle your large comforter. Thanks again for choosing GE. Stay great! Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Sleek and great looking as a set

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I bought the set and the other appliances was the problem not this guy -

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Looks Great, Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First load of laundry went well. Had a little difficulty understanding the guide, but once I had it figured out, all was ok. Only one slightly negative - the machine is somewhat noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the washer and dryer! Very efficient and a lot of different options for different loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest Purchase Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest purchase ever! The store representative was knowledgeable. I love the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer and dryer on sale and we absolutely love it. The washer is plenty big with great features. The dryer is fast with lots of settings. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my decision for this washer. I was going back and forth about which product to get but I made the right choice. Easy to use and quiet while in use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so glad you are happy with your decision. This is an excellent choice for sure. This model has the Microban Antimicrobial protection and it is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. It also has Smart features that are powered by SmartHQ. It has a 10-year warranty on the motor. If you have any questions on your new washer or on any of your GE Appliances, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this washer.does a great job cleaning the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bus

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I recommended this is good card and they have

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this washer is smaller on the outside than my previous one….but it’s just as big in the inside. It’s working great so far.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ge washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the deep fill option…I feel that the extra water helps clean my clothes. May need to call to get it serviced because the drum “thumps” against the sides when washing sheets or towels. It self corrects after a few spins but it shouldn’t do that to begin with. If they can fix this issue, I would give it 5 stars.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - while we're happy to hear that you love the deep fill feature, we're sorry that the sounds/noises coming from your unit have caused some concerns. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- The unit might be trying to balance itself when this sound occurs, and we recommend referring to page 13 of the owner's manual to learn more about properly loading your items in the washer. You can find a copy of the manual here: https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf -- If the previous information doesn't prove helpful, you can schedule a service appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- Please reach out to us once more if we can assist you with anything else. Take care. - Pablo@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washing with ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This waaher is everything. The inside is large enough for a comforter to be washed efficiently. The different preset wash cycles takes the guessing out of dud you set it to the right size, water temp & spin cycles.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are happy to hear that you are impressed with your new washer unit's size and features! We hope it has become a great addition to your laundry space and if there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quivk it washes and how there is enough roo. For a king size comforters

    I would recommend this to a friend