Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Very loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, just pretty loud compared to My old Whirlpool.
I would recommend this to a friend Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this washing machine has a lot of options. For example, I like all clothes under the water, so I choose 'Deep Fill' Also, I like the 'Drain&Spin' because I hand-wash my delicate clothes, You can open the lid after it started, so you can add a shirt your kid forgot to put in the basket.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave a review. We are glad you are enjoying your washer unit, and the great features like the deep fill option! We think it’s sure to be a favorite in your laundry space for many years.
Excelent Washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my mom, she's really happy with this Washer
I would recommend this to a friend- Pros mentioned:Ease of use
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my decision for this washer. I was going back and forth about which product to get but I made the right choice. Easy to use and quiet while in use.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so glad you are happy with your decision. This is an excellent choice for sure. This model has the Microban Antimicrobial protection and it is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. It also has Smart features that are powered by SmartHQ. It has a 10-year warranty on the motor. If you have any questions on your new washer or on any of your GE Appliances, please let us know. We are here to help! Joyce@GEA
- Pros mentioned:Capacity
Big family, no problem!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job getting out dirt with 9 children in our family. That's a lot of towels & bedding beyond clothes.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thank you for sharing your experience with the GE Profile High Efficiency Smart Top Load Washer. It's wonderful to hear that it's doing a great job handling the laundry needs of your large family, especially with so many towels, bedding, and clothes to wash. If you ever have any questions or need assistance with your washer, please feel free to reach out. We're here to ensure your laundry tasks are as efficient and convenient as possible. We appreciate you choosing GE Appliances for your home! -Kacie@GEAppliances
- Pros mentioned:Size
Excellent Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE washer is the perfect fit for our house. The 2 delivery men were extremely professional and friendly in their work.
I would recommend this to a friend - Cons mentioned:Reliability
Sad GE washer broke down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this machine for close to a month and it broke down. I take care of my appliances and they last a long time. However, I was surprised the washer broke down and not even a complete month with it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! We certainly don't want you to continue having a broken washer. If you haven't already, please take advantage of your one-year warranty with us by calling 1-800-432-2737.
safety coordinator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product you delivered is good. delivery crew did a good job.
I would recommend this to a friendGreat Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the amount of options and the app makes it ten times better.
I would recommend this to a friendGood washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to make sure your clothes are equally distributed around the drum or it will make a loud knocking sound when it is running. Also the lid doesn't lock for the entire duration of the cycle, which is nice if you need to add soap. But if you have small kids you need to be careful. It does lock when it spins.
I would recommend this to a friendTop loading washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glass lid broke within 9 months of opening and closing the lid, called for replacing or repairing and was told because it’s broken there is no warranty
I would recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist with the lid of your washer breaking. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Cons mentioned:Reliability
New washing machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was quick and easy The only thing is they broke off my knob to my hot water spout so I’m unable to turn it on or off..
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. It’s efficient and exactly what I was looking for.
I would recommend this to a friend Great Features and Look
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it about a week and it's working great so far. I love the features and sleek look. Installation through Best Buy was easy and efficient.
I would recommend this to a friend- Pros mentioned:Capacity
Washing with ease
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This waaher is everything. The inside is large enough for a comforter to be washed efficiently. The different preset wash cycles takes the guessing out of dud you set it to the right size, water temp & spin cycles.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are happy to hear that you are impressed with your new washer unit's size and features! We hope it has become a great addition to your laundry space and if there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
Good product at a fair price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the end of the day, you want a washer to do a good job cleaning your laundry without damaging it. This does that pretty well. It has many settings to accommodate different types of loads you might have. It seems to have no problem washing blankets, sheets and other heavy items. The question is, how long will it last? Only time will tell.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to hear you’re happy with your washer, and appreciate its various settings and great wash performance. We always want to provide a quality, durable product, and we’re confident the washer will continue to serve your needs well for a long time to come!
- Pros mentioned:Cleaning performance
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. Efficient. Does a great job! Colors were perfect.
I would recommend this to a friend - Cons mentioned:Noise level
GE Profile Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Put in my king size comforter and it didn't get off balance or anything. It's a little louder than I expected, but I don't really care. It is located in my upstairs hallway between 2 bedrooms.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
We're so happy to hear how great of a washer this is! It's great to know that it can handle your large comforter. Thanks again for choosing GE. Stay great! Mike@GEA
- Pros mentioned:Capacity
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great washer. The large capacity is wonderful for when the kids get home from college and have a ton of laundry to do. The wifi notifications are nice to know when the clothes are done.
I would recommend this to a friend - Pros mentioned:Capacity
Ge profile washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the item for two days, however I love the sleek design, and the capacity. It has a setting for everything I need.
I would recommend this to a friend