Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1633 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,633 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this washer. Nice wide load and the clothes come out some clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review. We are glad that you love your new washer! This unit does have some really great features! We really like to highlight that this is a Smart washer unit as well. You can connect this unit to the Smart HQ app on your smart device to easily control and monitor your laundry from anywhere, receive remote status notifications and more. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisey but clothes come out clean and fresh.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you find that your unit is noisy, please ensure the unit is properly leveled by checking the leveling legs. You can adjust all four leveling legs until the washer is level left-to-right and front-to-back. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine for the money. It washes like a charm. The only issue that I have is the noise level during the cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the amount of options and the app makes it ten times better.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Louder than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a louder than normal washer. Every time it begins to spin it locks the lid which isn't a quiet action.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New love for washing clothes

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting to set every single thing regarding how I want my clothes washed and even having the ability to delay washing clothes if needed is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety coordinator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product you delivered is good. delivery crew did a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much louder than was expected. Could use some insulation to muffle the sound. Also, it does not necessarily clean as well as our old agitator model washer. Hi tech washer and sleek looking. Would consider a quieter model next purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great mid range washer.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks good but watch out for scratches. Might be noisy for some.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to provide your feedback. We are always looking for ways we can improve our units so we appreciate you letting us know about the noise on your unit so we may take that into consideration when working on future units. We are glad though you like your new unit and are confident it will continue to impress with each use! GE_Appliances

  • Rated 3 out of 5 stars

    Top loading washer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glass lid broke within 9 months of opening and closing the lid, called for replacing or repairing and was told because it’s broken there is no warranty

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to assist with the lid of your washer breaking. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. When in use it’s very quiet. Deep load options for comforts or large loads.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Water usage reduced

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer, uses less water than the previous one I had, it is noisy in an unusual way but that does not make it less effective

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Extremely thrilled with this washer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet fill and wash. Spoon cycle is quieter than I thought it would be. Impeller is an excellent choice. There is much more room for clothing and they don't get twisted up like they would around an agitator. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great value and pretty, too!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine. Its quiet and the load capacity is incredible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try It Again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought 1st one August 2023 and December 2024 the control board went completely out with my clothes locked inside of the washer. Home warranty replaced it. I’m trying it again LOL SMH

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so great! The washer is a little loud but it doesn’t bother me. Makes my clothes clean and I’m happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 3 out of 5 stars

    Replacement for another washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quite loud and goes off balance every easy. Wish it was a little quieter

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to send us your review. We may be able to help with the balancing and noise concern. We have found that sometimes what causes the washer to go unbalanced is in the way it’s loaded. You will want to loosely add items around agitator or Infusor. Overloading may negatively impact wash performance. We have also for your convenience provided the use and care manual where you can find more troubleshooting information on page 22 here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. If you need anything else or have any questions feel free to reach out and let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had bad luck when it comes to washers and dryers. Hopefully this will be better. Went from side load to top load and love it. So far so good.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear your washer is working well for you so far. We always want to provide a quality product, and we're confident this unit will serve your needs well for a long time to come! GE_Appliances

  • Rated 5 out of 5 stars

    Great Purchase!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the washer and dryer set. We are completely satisfied and pleased with this purchase. The purchase experience was a breeze and the delivery was seemless. We have no complaints! The set is connected to an app on our phone. We are aware of everything that happens with both machines.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and choosing GE Profile for your home! We are happy to hear that you are pleased wit your new washer and dryer set in your laundry space. We think your new unit will soon become a favorite and will make your laundry days much easier with their great features. Especially with the convenience of the Smart HQ app! Dianna@GEProfile GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great. We didn’t have any issues for past 2 months

    I would recommend this to a friend