Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Washer size
LG washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer and dryer on sale and we absolutely love it. The washer is plenty big with great features. The dryer is fast with lots of settings. Definitely recommend.
I would recommend this to a friend Big Tub!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice and large tub size for blankets! Washes better without the old style agitator! Very happy with this purchase!
I would recommend this to a friend- Cons mentioned:Noise level
Looks Great, Works Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First load of laundry went well. Had a little difficulty understanding the guide, but once I had it figured out, all was ok. Only one slightly negative - the machine is somewhat noisy.
I would recommend this to a friend - Cons mentioned:Balance, Noise level
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fill with water!!! Clothes rub against each other, but the clothing on top sometimes do not get wet. Big drum!! Can't fill it all the way Washing options do not allow you to choose water level. Drain hose is to short When the drum is unbalanced washer jumps all over. You have to remove/redistribute clothes until the washer is happy. A store employee talked me into this washer. BIG MISTAKE
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you leaving your honest feedback with us. This is a high-efficiency washer, so it's important to know that it will not use as much water as previous models. If your load needs additional water, you can utilize the Deep Fill option. We also encourage you to ensure that your unit is level and that the feet are planted firmly into the ground. If this does not help the balancing matter, please take advantage of your one-year warranty by calling 833-426-3393.
- Cons mentioned:Balance
Balance issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been pleased with purchase. Washer gets off balance easily
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking to ensure your washer is levelled properly as shown on page 21 of the Owner's Manual which is available online. Click on the Features tab and scroll to the bottom of the Features list where you'll find a link to the manual. When loading your washer, take care not to wrap any items around the agitator or impeller. When washing large items like blankets, even out the load by adding additional items that need to be washed. Please review page 13 of the Owner's Manual for additional loading information.
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great technology and good engineering make this a good machine
I would recommend this to a friendSmart appliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We are still learning to use it but I love it so far.
I would recommend this to a friend- Pros mentioned:Ease of use
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my decision for this washer. I was going back and forth about which product to get but I made the right choice. Easy to use and quiet while in use.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and are so glad you are happy with your decision. This is an excellent choice for sure. This model has the Microban Antimicrobial protection and it is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. It also has Smart features that are powered by SmartHQ. It has a 10-year warranty on the motor. If you have any questions on your new washer or on any of your GE Appliances, please let us know. We are here to help! Joyce@GEA
My washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I love it! It washes so nicely and it’s very quiet.
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have loved this new washing machine. I love the sensing feature at the beginning of the cycle to help it function better. Would definitely get this model again
I would recommend this to a friend- Pros mentioned:Capacity
Large capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great capacity for large loads, works great and is quite
I would recommend this to a friend - Cons mentioned:Noise level
GE Profile Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Put in my king size comforter and it didn't get off balance or anything. It's a little louder than I expected, but I don't really care. It is located in my upstairs hallway between 2 bedrooms.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
We're so happy to hear how great of a washer this is! It's great to know that it can handle your large comforter. Thanks again for choosing GE. Stay great! Mike@GEA
- Pros mentioned:Capacity
Big family, no problem!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job getting out dirt with 9 children in our family. That's a lot of towels & bedding beyond clothes.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - Thank you for sharing your experience with the GE Profile High Efficiency Smart Top Load Washer. It's wonderful to hear that it's doing a great job handling the laundry needs of your large family, especially with so many towels, bedding, and clothes to wash. If you ever have any questions or need assistance with your washer, please feel free to reach out. We're here to ensure your laundry tasks are as efficient and convenient as possible. We appreciate you choosing GE Appliances for your home! -Kacie@GEAppliances
- Pros mentioned:Overall performance
Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, great color, excellent performance
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear the washer has been excellent! Be sure to check out the smart benefits by downloading the SmartHQ app. Thanks for choosing GE Profile for your home! -Don@GEAppliances
- Pros mentioned:Capacity
Washing with ease
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This waaher is everything. The inside is large enough for a comforter to be washed efficiently. The different preset wash cycles takes the guessing out of dud you set it to the right size, water temp & spin cycles.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to send us your review. We are happy to hear that you are impressed with your new washer unit's size and features! We hope it has become a great addition to your laundry space and if there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Cons mentioned:Noise level
Ge washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the deep fill option…I feel that the extra water helps clean my clothes. May need to call to get it serviced because the drum “thumps” against the sides when washing sheets or towels. It self corrects after a few spins but it shouldn’t do that to begin with. If they can fix this issue, I would give it 5 stars.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - while we're happy to hear that you love the deep fill feature, we're sorry that the sounds/noises coming from your unit have caused some concerns. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- The unit might be trying to balance itself when this sound occurs, and we recommend referring to page 13 of the owner's manual to learn more about properly loading your items in the washer. You can find a copy of the manual here: https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf -- If the previous information doesn't prove helpful, you can schedule a service appointment by calling us at: 1-800-432-2737, or online on our GE Appliances website. -- Please reach out to us once more if we can assist you with anything else. Take care. - Pablo@GEA
- Pros mentioned:Ease of use
Don's clothes washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been an awesome washer at the definite recommend purcha
I would recommend this to a friend - Cons mentioned:Noise level
GE Profile Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looked like a great choice for a washer. My wife was really excited, and was the one who made the final choice to buy this washer. The downside to it is that it is the noisiest washer I have ever owed. As it's washing it sounds like a cheap piece of tin. Very disappointed in GE.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. We offer descriptions of the normal sounds you can expect to hear on page 28 of the online Owner's Manual. The manual is available for you to review by clicking on the Features tab and scrolling to the bottom of the Features list, where you will find a link, you can click on. If the sounds you are hearing are not listed, we encourage you to call Bodewell - our GE Appliances service team at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. -Vikki@GEAppliances
Great washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for about a month and so far so great! no issues and does a great job cleaning our clothes.
I would recommend this to a friendNice washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking washer but it does not melt the scent booster beads
I would recommend this to a friend