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Customer Ratings & Reviews

$699.99
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The comparable value is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,667 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer at a reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large washer, I could easily put a king size comforter in to wash. completes cycle in approx. 45 min. Clothes come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Excellent Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE washer is the perfect fit for our house. The 2 delivery men were extremely professional and friendly in their work.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great capacity for large loads, works great and is quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and easy The only thing is they broke off my knob to my hot water spout so I’m unable to turn it on or off..

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 3 out of 5 stars

    Replacement for another washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quite loud and goes off balance every easy. Wish it was a little quieter

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to send us your review. We may be able to help with the balancing and noise concern. We have found that sometimes what causes the washer to go unbalanced is in the way it’s loaded. You will want to loosely add items around agitator or Infusor. Overloading may negatively impact wash performance. We have also for your convenience provided the use and care manual where you can find more troubleshooting information on page 22 here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. If you need anything else or have any questions feel free to reach out and let us know. Sincerely- Dianna@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Beautiful Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well. It is very noisy. I'm ok with that, it makes me feel like I'm in a laundromat

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thank you for sharing your feedback on your new washer. We're pleased to hear that you appreciate its cleaning performance and the unique feeling it brings with its noise level. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy laundering! -Kacie@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Good product at a fair price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the end of the day, you want a washer to do a good job cleaning your laundry without damaging it. This does that pretty well. It has many settings to accommodate different types of loads you might have. It seems to have no problem washing blankets, sheets and other heavy items. The question is, how long will it last? Only time will tell.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re happy with your washer, and appreciate its various settings and great wash performance. We always want to provide a quality, durable product, and we’re confident the washer will continue to serve your needs well for a long time to come! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don's clothes washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an awesome washer at the definite recommend purcha

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this machine from Best Buy and very satisfied with my purchase too...it is so big and spacious inside way better than my other machine and I am saving more energy too which is a Plus For Me

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to share your review. We are so pleased to hear you are loving your new washer. This is a great model with amazing features and we are glad you are pleased with your purchase. Saving energy is on this model is also a win-win! If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, great color, excellent performance

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear the washer has been excellent! Be sure to check out the smart benefits by downloading the SmartHQ app. Thanks for choosing GE Profile for your home! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New love for washing clothes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting to set every single thing regarding how I want my clothes washed and even having the ability to delay washing clothes if needed is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash&Dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer set is very powerful, suitable for my husband's heavy clothes .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Efficient. Does a great job! Colors were perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes great! It is a little loud. Love all of the options and that the lid doesn’t lock immediately so I can add with ease. The dryer gets everything dry with one cycle.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator, Noise level

    Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was damaged when I got it, they did replace it. Damaged washer was super noisy, I thought it was from the dent. Replacement washer is also VERY loud and physically moves when it is spinning. Also doesn’t drain all of the water out and I have to run it through multiple spin cycles to get sheets dry.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there,

      We're quite sorry to hear about your washer and understand just how annoying these things can be. This isn't something we want for our customers to experience and do have troubleshooting articles on our website that can address your concerns. You can look up the titles "Top Load Washer - Walking or Vibrating" and "Top Load Washer - Will Not Drain". If you need additional assistance, we're always here to help. Best. Mike@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washing machine has a lot of options. For example, I like all clothes under the water, so I choose 'Deep Fill' Also, I like the 'Drain&Spin' because I hand-wash my delicate clothes, You can open the lid after it started, so you can add a shirt your kid forgot to put in the basket.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave a review. We are glad you are enjoying your washer unit, and the great features like the deep fill option! We think it’s sure to be a favorite in your laundry space for many years. GE_Appliances

  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to make sure your clothes are equally distributed around the drum or it will make a loud knocking sound when it is running. Also the lid doesn't lock for the entire duration of the cycle, which is nice if you need to add soap. But if you have small kids you need to be careful. It does lock when it spins.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great value and pretty, too!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine. Its quiet and the load capacity is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Ge profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the item for two days, however I love the sleek design, and the capacity. It has a setting for everything I need.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Water usage reduced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this washer, uses less water than the previous one I had, it is noisy in an unusual way but that does not make it less effective

    I would recommend this to a friend