Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level, Spin cycle
Not worth the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually go with the cheaper washer and dryers but decided to get this one. I was not impressed by it's performance. It's loud and because there's no agitator in the middle, it's always moving around during the spin cycle. I regret buying it. I have had it hooked up for a month and it already stopped working. It won't unlock or turn on. I tried to call Geek Squad at my local store but it just rang and rang so I'll just go there tomorrow.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
Great product with amazing features.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE this washing machine! It gets everything so clean and has a cycle for almost everything. The app was super easy to set up and I love getting alerts when my laundry is done. It's really helpful for someone like me who often forgets about the laundry. This is perfect for my growing family!
I would recommend this to a friend- Cons mentioned:Balance, Noise level
Replacement for another washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs quite loud and goes off balance every easy. Wish it was a little quieter
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We may be able to help with the balancing and noise concern. We have found that sometimes what causes the washer to go unbalanced is in the way it’s loaded. You will want to loosely add items around agitator or Infusor. Overloading may negatively impact wash performance. We have also for your convenience provided the use and care manual where you can find more troubleshooting information on page 22 here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. If you need anything else or have any questions feel free to reach out and let us know. Sincerely- Dianna@GEA
- Pros mentioned:Cleaning performance
Nice Washing machine for the price point.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, quiet and efficient. Being able to track laundry status on line is a big bonus.
I would recommend this to a friend - Pros mentioned:Cleaning performance
GE Profile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best washer i have owned. Previously had front load and this one is so much better. Cleans clothes like magic
I would recommend this to a friend - Pros mentioned:Capacity
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like my new washer! Delivery was smooth and timely!
I would recommend this to a friend - Pros mentioned:Capacity
New Washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine operates well and can handle large loads. It is an essential tool for a growing family.
I would recommend this to a friend GE profile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and dryer. Best buy was great with delivery and install.
I would recommend this to a friend- Pros mentioned:Ease of use
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the washer. Super easy to use and love that you can set it up different on your phone as well.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit, and we are happy to hear that you are loving the features as well as the size capacity it provides. We hope it continues to be a convenience and joy to use for many years!
Overall good purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Does the job. Good Washing machine. I would recommend. Overall good purchase.
I would recommend this to a friendGreat Washer!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE Profile washer is a great product! It is very quiet and easy to use. The WIFI feature and scheduling capabilities make it very user-friendly. We have already recommended this product to multiple people.
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love giving five stars but the delivery was on time and quick but I the washer did have a dent in it and I supposed to have received $200 off my order but I don’t believe I received it.
I would recommend this to a friend- Pros mentioned:Cleaning performance
gary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery person Refused to show me how to turn on washer ..He said choose quick wash then push arrow button .Blue tape was blocking the lid sensor . Delivery person ruined a very good shopping experience for me . If he could take one minute to turn on washer I would have been extremely happy with entire purchase
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - we’re sorry to hear of the disappointing delivery experience you had. To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. Take care. Lauren@GEAppliances
- Pros mentioned:Capacity
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity I can finally wash my bed spread, very roomy inside. Nice quiet machine
I would recommend this to a friendBrand response from GE Answers
Posted .We’re happy to hear that your new washer is making laundry day easier with its large capacity and quiet performance! Thank you for sharing your experience.
- Pros mentioned:Ease of use
No problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This rating is from time around purchase so not more than a month. Machine works great so far. Easy to use, quiet operation and economical. I would recommend this product.
I would recommend this to a friend - Cons mentioned:Agitator, Noise level
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was damaged when I got it, they did replace it. Damaged washer was super noisy, I thought it was from the dent. Replacement washer is also VERY loud and physically moves when it is spinning. Also doesn’t drain all of the water out and I have to run it through multiple spin cycles to get sheets dry.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We're quite sorry to hear about your washer and understand just how annoying these things can be. This isn't something we want for our customers to experience and do have troubleshooting articles on our website that can address your concerns. You can look up the titles "Top Load Washer - Walking or Vibrating" and "Top Load Washer - Will Not Drain". If you need additional assistance, we're always here to help. Best. Mike@GEA
- Pros mentioned:Cleaning performance
Love my new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this washer! It’s quiet, has several different settings and my clothes are cleaner than they ever have been.
I would recommend this to a friend - Pros mentioned:Capacity
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer able to Wash queen size comforter With sheets
I would recommend this to a friend - Pros mentioned:Ease of use
Super washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a huge washer, and it really works well. I love the see thru lid. Very easy to operate and does a great job.
I would recommend this to a friend Great washer for the price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer, GE makes great appliances and the Best Buy team was a pleasure to work with and delivery was a snap.
I would recommend this to a friend