Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$699.99
Save $155
The comparable value is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,667 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE Profile washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Washes great. My only complaint is that it's somewhat noisy. But overall i like it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had bad luck when it comes to washers and dryers. Hopefully this will be better. Went from side load to top load and love it. So far so good.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear your washer is working well for you so far. We always want to provide a quality product, and we're confident this unit will serve your needs well for a long time to come! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisey but clothes come out clean and fresh.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you find that your unit is noisy, please ensure the unit is properly leveled by checking the leveling legs. You can adjust all four leveling legs until the washer is level left-to-right and front-to-back. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No problems

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rating is from time around purchase so not more than a month. Machine works great so far. Easy to use, quiet operation and economical. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Delivery drivers found a dent in the rear panel, they notified me and best buy gave me compensation for it. They didn't have to point it out, and I may not have noticed. Very satisfied.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - we appreciate you writing a review. It’s great to hear that your beautiful, new GE Profile Smart Washer is working well and that you are very satisfied with your purchase! We hope that it continues to impress you for many years and feel free to reach out anytime if you need anything, we’re always available to help. Have a wonderful day! Lauren@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product would definitely buy again great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Washer After 290 Years.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selected with good info in store. Delivered as promised and installed. Excellent price. Works like a charm.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so great! The washer is a little loud but it doesn’t bother me. Makes my clothes clean and I’m happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is HUGE and cleans the clothes very well. Lot's of custom cycles and the app is nice to let you know when the wash is done!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    gary

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery person Refused to show me how to turn on washer ..He said choose quick wash then push arrow button .Blue tape was blocking the lid sensor . Delivery person ruined a very good shopping experience for me . If he could take one minute to turn on washer I would have been extremely happy with entire purchase

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - we’re sorry to hear of the disappointing delivery experience you had. To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. Take care. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best washer i have owned. Previously had front load and this one is so much better. Cleans clothes like magic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with all of the necessary features! I’ve only done three loads so far but very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It’s efficient and exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this washer. Nice wide load and the clothes come out some clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review. We are glad that you love your new washer! This unit does have some really great features! We really like to highlight that this is a Smart washer unit as well. You can connect this unit to the Smart HQ app on your smart device to easily control and monitor your laundry from anywhere, receive remote status notifications and more. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tim

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great and service was friendly and very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good machine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine , soo far , no complains , I definitely recommend

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so happy to hear you're pleased with your new washer. Thank you for your recommendation! If you have any questions, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. When in use it’s very quiet. Deep load options for comforts or large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this washer! It’s quiet, has several different settings and my clothes are cleaner than they ever have been.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have loved this new washing machine. I love the sensing feature at the beginning of the cycle to help it function better. Would definitely get this model again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the washer. Super easy to use and love that you can set it up different on your phone as well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit, and we are happy to hear that you are loving the features as well as the size capacity it provides. We hope it continues to be a convenience and joy to use for many years! GE_Appliances