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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1630 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,630 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, excellet product, the most efficiency washer I ever bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the washer for 5 months and have had no issues with it until now. I noticed that when I fill the reservoir with softener, it empties directly into the clothes as I fill it. It did not do this at the beginning when I first bought it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for reaching out. Your liquid fabric softener should be added to the far left washer drawer compartment. Follow the liquid fabric softener manufacturer’s recommendations for the correct amount of softener to use based on the load size. Do not overfill or dilute softener as this can result in additive being dispensed prematurely in the wash cycle. If you are following these steps when using fabric softener and the softener dispenses right away, we encourage you to call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your washer evaluated and repaired as needed. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. I had the front loader and this is much better. No smell and my clothes are clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear you are enjoying your switch to a top load washer! We strive to provide the best quality and are confident you'll enjoy its wash performance for many years. GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with my. Purchase, runs very quiet. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item still working great. When we tried on blanket it still running not stuck like the samsung type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great and works like it’s supposed to. It’s not WiFi compatible like the washer and you have to purchase a separate connector which isn’t known until after purchase which was another disappointment

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your feedback. We appreciate you choosing GE Profile for your home! -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! Bigger for my large family to run laundry! Works great for bedding too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile - 5.0 Cu Ft High

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this GE Profile 5.0 Cu Ft High Efficiency Smart Top Load Washer with Smarter Wash Technology,, it’s so easy to use, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, and set up. Washer does well. Large capacity. Very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Our new wading machine is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new washer is so efficient and has so many washing cycles that are important to us!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine, I can wash big loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new GE Profile rocks! I also appreciate the feedback from the sales associates and their honesty with our product questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! This is a good choice, so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Clean and Dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity with Clear top view. Clothes come out clean and almost dry!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer! They are so efficient! They do a wonderful job!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Save time and water.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good size! Its also quite and has multiple wash functions. This help to better ways to wash and save time and water.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with lots of space for larger items. Smart features are great as well

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it’s good except leave close sopping we and won’t spin on occasion

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. For with your spin concern, please review the troubleshooting tips in the support article on the GE Appliances website titled: "Top Load Washer - Does Not Spin." If this information doesn't prove helpful, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new washer its what ive wanted i can fit a big blancket ith no hesitation i really recommended it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box purchas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it… fast and spins out great. You can not even notice the dent at the bottom of the machine

    I would recommend this to a friend