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Customer reviews

Rating 4.3 out of 5 stars with 1662 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,662 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my new washer! Delivery was smooth and timely!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. Best Buy had the best sale on it. it is large for quilts. I researched many. I picked this because of the microban technology. I really did not want the wifi but no option without it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. We are glad you decided to choose our smart GEA washer for your purchase. You made a great choice! This unit we are confident will become a fast favorite in your laundry space. If there is anything else we can help with in the future, please let us know. We are happy to help! All the best. Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent, with very low noise. Peace of mind. Spacious.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your new GE Profile washer! We're happy to hear that the unit has been working excellent for you. Low noise combined with a great performance is always a superb combination for a washer. Thanks for being apart of the GE family, and hope you have a great day! All the best. - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great product with amazing features.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this washing machine! It gets everything so clean and has a cycle for almost everything. The app was super easy to set up and I love getting alerts when my laundry is done. It's really helpful for someone like me who often forgets about the laundry. This is perfect for my growing family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second washer as the first one didn’t last. Had to but it again after one year

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer able to Wash queen size comforter With sheets

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer is very noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very Noisy on wash cycle. Makes a clank, clank noise.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We may be able to help with the noise concern you are having with your washer. On page 24 in the use and care manual are normal sounds that you should hear from your washer unit that we can link here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. If you find that your unit is making a sound that is causing you concern then we would suggest calling one of our technicians to come look at your unit to see what could be causing the noise. We will list the phone number for our service line here- GE Appliance Service
      1-800-GECares (1-800-432-2737)
      Monday – Friday: 8 a.m. – 8 p.m. ET
      Saturday – Sunday: Closed
      If we can help with anything else in the future, please let us know. Sincerely! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few weeks now. So far great purchase for the money. Does the job right the first time

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    This thing is a dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes faster, cleaner, and with less water than our old beast. I will never own another machine with an agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. I like that it big for big loads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile - 5.0 Cu Ft High

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this GE Profile 5.0 Cu Ft High Efficiency Smart Top Load Washer with Smarter Wash Technology,, it’s so easy to use, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with washer as it performs tasks easily and efficiently.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just make sure to balance clothing and not overload it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I was a little scared when reading reviews about how loud it is. I don’t have that issue with mine. Quiet and my clothes come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. This washer has a large capacity load. Everything also comes out so fresh and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. I had the front loader and this is much better. No smell and my clothes are clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear you are enjoying your switch to a top load washer! We strive to provide the best quality and are confident you'll enjoy its wash performance for many years. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item still working great. When we tried on blanket it still running not stuck like the samsung type

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not a Fan!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this washer after my 20 year old Kenmore broke. They just don't make appliances like they used to. I want to be able to select my load size and type and just go. The locking lid was ridiculous. The clothes have to be put in first and then the machine "senses" the load by weight. Even with the "deep fill" option [which only worked for me twice during the 3 weeks that I kept the machine] my clothes never got wet enough and with no agitator, the impeller just doesn't get it done. The loads were LOUD and took 2 to 3 times longer to get through a cycle than my Kenmore. I ended up buying a part and fixing my old machine myself and it now works beautifully. NEVER AGAIN!!!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are sorry to hear that your washer did not meet your expectations. We apologize for any inconvenience caused and appreciate your patience and understanding. Please note that our washer is designed to sense the load by weight to optimize water usage and provide a thorough cleaning experience. However, we understand that this feature may not be suitable for everyone. We apologize for any confusion caused by the locking lid and the deep fill option. We will consider your feedback as we continue to improve our products. Thank you for choosing GE Appliances. We hope to have the opportunity to serve you better in the future. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge drum it’s a lot of clothes Easy to reach the bottom of the drum

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's wonderful to hear that you're enjoying the spacious drum and ease of access in your washer. We're thrilled it's helping make laundry day a breeze! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washing machine. Efficient and easy to use.

    I would recommend this to a friend