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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1630 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,630 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice for me, I love it. I don’t know how I made without it, the best machines I ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product already own one at my house bought one for my other house.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase. This washer has a large capacity load. Everything also comes out so fresh and clean.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water level for the wash cycle doesn’t seem to fill up as much as I would like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Blind Vet, and very satisfied with my purchase I can use it with no problem and can afford it that makes it Great in my book

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real impressed with this washer. There is no medium setting, it only goes by "sensing" and there's times barely.... BARELY any water. I understand it's to save water but, I would really like to have control of low, medium, or full fill. If there's a way to get medium fill, PLEASE tell me!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - We appreciate your feedback regarding your experience with your washer. We understand your concern about the limited water level options. While the washer is designed to optimize water usage, we value your input and are always looking for ways to enhance our products. This model does have a "Deep Fill" button. You can view the full instructions for this feature on page 14 of the use and care manual found in the "Features" tab on the product page. Reach out to us on social media if you need additional assistance with this. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing Machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. Very easy to set your loads. Love the draw for laundry soup and softner.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good capacity,nice cleaning of clothes.Very nice and clean clothes.Easy to put soap and Softener.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fantastic!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this washer and all the different settings!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item in excellent condition was not even used and for half the original price. Gotta love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your crew was very professional and made sure all was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect!!!!! I would still buy even recommend and have recommended to several friends and family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsettling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many emotions on this washer. First, it was delivered already broken and defective. I had to wait another 3 days for a replacement. The replacement runs great.I love this machine, but having to wait for a replacement is where I gave it, the stars down from.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re happy to hear how much you’re loving your new washer and that its performing well overall! -- We share your concern with receiving a defective unit, and to best address this concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Pretty good but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good but it is very loud. The wash cycle is fast!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machines!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for 7 months now! Love them! I do construction and my clothes come out cleaner than can be for construction work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, you can use your phone or tablet to change the settings as the machine is WiFi.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A little noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall but it makes a lot of noise. Otherwise washes well and doesn’t use much water.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! thank you for taking the time to leave your feedback. We appeciate you bringing the noise to our attention as we use customers feedback to help us improve or change things for future builds. We hope your washer unit continues to work great for you for many years. If there is anything else, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works very well. A great purchase for our family. A great value

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear the washer is working well for you! We always strive to provide a quality product, and we’re confident the washer will continue to serve your needs well for a long time to come. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tthat it had no transmission to fail. Large tub makes washing easy. A bit noisy . Does a great job cleaning the clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - thanks for taking the time to share your feedback! We’re pleased to know that you appreciate the modern design of our washer and that the large tub makes for easy washing. It’s good to hear that it does an excellent job cleaning your clothes too. Thanks for choosing GE Appliances for your home and please reach out anytime if you have any questions or need assistance in the future. All the best! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Cleans well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick wash, gentle on clothes. Good machine for household of 4, large capacity.

    I would recommend this to a friend