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Customer Ratings & Reviews

$699.99
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The comparable value is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,667 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Washer for what i paid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and although it kinda takes a while to clean clothes, it does it quite well so no problem there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with washer as it performs tasks easily and efficiently.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 5 out of 5 stars

    washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just make sure to balance clothing and not overload it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not Impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not real impressed with this washer. There is no medium setting, it only goes by "sensing" and there's times barely.... BARELY any water. I understand it's to save water but, I would really like to have control of low, medium, or full fill. If there's a way to get medium fill, PLEASE tell me!!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - We appreciate your feedback regarding your experience with your washer. We understand your concern about the limited water level options. While the washer is designed to optimize water usage, we value your input and are always looking for ways to enhance our products. This model does have a "Deep Fill" button. You can view the full instructions for this feature on page 14 of the use and care manual found in the "Features" tab on the product page. Reach out to us on social media if you need additional assistance with this. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new washer its what ive wanted i can fit a big blancket ith no hesitation i really recommended it..

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A little noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall but it makes a lot of noise. Otherwise washes well and doesn’t use much water.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! thank you for taking the time to leave your feedback. We appeciate you bringing the noise to our attention as we use customers feedback to help us improve or change things for future builds. We hope your washer unit continues to work great for you for many years. If there is anything else, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, love that it fits my king size bedding with plenty of room and everything comes out so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice for me, I love it. I don’t know how I made without it, the best machines I ever purchased

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE=QUALITY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great luck and longevity with any GE appliance that I've purchased, it has very large capacity and so many bells and whistles that I haven't even tried yet, love it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! Bigger for my large family to run laundry! Works great for bedding too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, and set up. Washer does well. Large capacity. Very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge drum it’s a lot of clothes Easy to reach the bottom of the drum

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's wonderful to hear that you're enjoying the spacious drum and ease of access in your washer. We're thrilled it's helping make laundry day a breeze! GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our new wading machine is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new washer is so efficient and has so many washing cycles that are important to us!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Fantastic!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this washer and all the different settings!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, excellet product, the most efficiency washer I ever bought

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome so far. I love it no complaints as of now. I purchased this wash a couple of weeks ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing Machine runs great and easily connects to an app and will send notifications when laundry is done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washing machine. Efficient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washing machine, at first I was concerned with it not having the middle piece to move the clothes around in the washer, but it is working fine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello! We truly appreciate you leaving a review. It's a pleasure having you all in the Profile family, and we're glad you like the washer. Take care! -Sylvia@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the washer for 5 months and have had no issues with it until now. I noticed that when I fill the reservoir with softener, it empties directly into the clothes as I fill it. It did not do this at the beginning when I first bought it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for reaching out. Your liquid fabric softener should be added to the far left washer drawer compartment. Follow the liquid fabric softener manufacturer’s recommendations for the correct amount of softener to use based on the load size. Do not overfill or dilute softener as this can result in additive being dispensed prematurely in the wash cycle. If you are following these steps when using fabric softener and the softener dispenses right away, we encourage you to call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your washer evaluated and repaired as needed. GE_Appliances