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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1630 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,630 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the washer is working great. Has a lot of capacity to watch blankets etc

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality washer at a great price Big and spacious for large, heavy loads

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Need new washer after owning for only 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer started getting really loud during the spin cycle after about a year and a half of owning. At the 2 year mark, the washer stopped in the middle of the cycle altogether and would not go into the spin cycle. Called a local tech to come and take a look and he told me that the control board needed replaced and the bearings were going bad and that the transmission would need replaced as well. He was shocked that it was only 2 years old and told me to avoid GE. So now we are replacing with a different washer altogether. Also to be noted, our matching dryer had issues within the first year of owning and luckily was covered under warranty at that time but, even now, it sounds terrible and makes a squeeling noise from time to time. I also had bought a GE dishwasher about a year and a half ago which is now having issues with leaks around the door. Just going to take that techs advise and avoid GE products in the future.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about your washer stopping mid cycle and for the issues with the control board. We'd like to help out with this. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    One of a kind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and best price for budget friendly is good quality too

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good washer so far, but way louder than my old washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for sharing your feedback on your new washer. We're glad to hear that the washer is performing well overall. However, we understand your concern about the noise level being louder than your old washer. If the noise level continues to be a concern, it's advisable to ensure that the washer is properly leveled on a solid, flat surface. If the noise persists, please feel free to reach out to our GE Appliances Consumer Service at 1-800-432-2737. Your satisfaction is important to us, and we're here to help address any concerns you may have. Thank you for choosing GE Appliances. -Kacie@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to this new technology, ideal for not too filthy clothes

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Plenty of room for whatever needs washing. A bunch of settings. High efficiency. Very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, doesn’t make loud noises. Very user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE=QUALITY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great luck and longevity with any GE appliance that I've purchased, it has very large capacity and so many bells and whistles that I haven't even tried yet, love it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washing machine, at first I was concerned with it not having the middle piece to move the clothes around in the washer, but it is working fine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello! We truly appreciate you leaving a review. It's a pleasure having you all in the Profile family, and we're glad you like the washer. Take care! -Sylvia@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Drainage issues TWICE already

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this washing machine for less than one year, currently on my second service call for this unit, not draining water. Started a normal load in the water does not drain from the tub leaving my clothes, soaking wet. Had to hand wring every piece of clothing and place in the bathtub while I weekday for a technician to come. GE does not want to take responsibility and replace the unit. They are basically forcing me to have them repair it until the manufacturer warranty expires that I’m out of luck. Best Buy does not want to offer any help either. Next time, I am not only NOT buying a GE, but I’m also not buying it from Best Buy Stand by the products you sell, and find solutions. That is how you will retain customers.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly apologize for the experience you're having with the washer. We're confident the Bodewell technician will provide the best solution possible. If you have any questions after your service appointment, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit. We hope you allow us to work hard to earn your trust again. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Insignia top loading washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no problems so far had a couple of dents but works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say this is the best washer we have had in a long time, and it gives you the water you need washing clothes and it does a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Versatile washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of options for each setting. The washing machine is very spacious. You could easily wash a comforter.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new washer. the drum is very big and without the agitator it can hold a queen size comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love all of the settings and how easy this machine is to use!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE profile washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new GE profile washing machine. It takes a few washes to get used to the noises it makes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for choosing this wonderful washing machine for your home! We’re so happy to hear you like it. For information about the sounds your washer makes, please view page 24 of your user’s manual here: https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. We’re always here and happy to answer any questions you may have. -Gina@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing Machine runs great and easily connects to an app and will send notifications when laundry is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, Best Quality!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally just recommended this wash to my best friend. And now she purchased one too! I recommend GE all the way! They are amazing! And this washer is TOP OF THE LINE at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product, great price, easy to use and cleaning good.

    I would recommend this to a friend