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Customer reviews

Rating 4.3 out of 5 stars with 1662 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,662 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Clean and Dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity with Clear top view. Clothes come out clean and almost dry!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Fantastic!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this washer and all the different settings!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A little noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good overall but it makes a lot of noise. Otherwise washes well and doesn’t use much water.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! thank you for taking the time to leave your feedback. We appeciate you bringing the noise to our attention as we use customers feedback to help us improve or change things for future builds. We hope your washer unit continues to work great for you for many years. If there is anything else, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! This is a good choice, so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine, I can wash big loads

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good capacity,nice cleaning of clothes.Very nice and clean clothes.Easy to put soap and Softener.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE=QUALITY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great luck and longevity with any GE appliance that I've purchased, it has very large capacity and so many bells and whistles that I haven't even tried yet, love it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing Machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. Very easy to set your loads. Love the draw for laundry soup and softner.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tthat it had no transmission to fail. Large tub makes washing easy. A bit noisy . Does a great job cleaning the clothes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - thanks for taking the time to share your feedback! We’re pleased to know that you appreciate the modern design of our washer and that the large tub makes for easy washing. It’s good to hear that it does an excellent job cleaning your clothes too. Thanks for choosing GE Appliances for your home and please reach out anytime if you have any questions or need assistance in the future. All the best! Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Pretty good but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is good but it is very loud. The wash cycle is fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machines!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for 7 months now! Love them! I do construction and my clothes come out cleaner than can be for construction work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the amount of options and the app makes it ten times better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washing machine, at first I was concerned with it not having the middle piece to move the clothes around in the washer, but it is working fine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello! We truly appreciate you leaving a review. It's a pleasure having you all in the Profile family, and we're glad you like the washer. Take care! -Sylvia@GEA GE_Appliances

  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    trouble with balance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes get twisted up and the washer always seems to be out of balance. I have had one of the adjustable legs shake out and have to put it back in 2 times.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for sending in your review. We may be able to help with getting items to balance or troubleshooting what could be going on. In the use and care manual on page 22 here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf.. if you find you are still having trouble with your unit you can reach out to one of our service technicians as well to come look at your unit. Please let us know if we can help with anything else. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Deep Fill-Max Spin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine! I really like the deep fill setting and max spin. With the max spin my clothes are almost dry when I take them out. Less dryer time and saves money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing Machine runs great and easily connects to an app and will send notifications when laundry is done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome so far. I love it no complaints as of now. I purchased this wash a couple of weeks ago.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Loud washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good washer so far, but way louder than my old washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - Thank you for sharing your feedback on your new washer. We're glad to hear that the washer is performing well overall. However, we understand your concern about the noise level being louder than your old washer. If the noise level continues to be a concern, it's advisable to ensure that the washer is properly leveled on a solid, flat surface. If the noise persists, please feel free to reach out to our GE Appliances Consumer Service at 1-800-432-2737. Your satisfaction is important to us, and we're here to help address any concerns you may have. Thank you for choosing GE Appliances. -Kacie@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE profile washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new GE profile washing machine. It takes a few washes to get used to the noises it makes.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for choosing this wonderful washing machine for your home! We’re so happy to hear you like it. For information about the sounds your washer makes, please view page 24 of your user’s manual here: https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. We’re always here and happy to answer any questions you may have. -Gina@GEA GE_Appliances

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Plenty of room for whatever needs washing. A bunch of settings. High efficiency. Very pleased with it.

    I would recommend this to a friend