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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1630 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,630 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome so far. I love it no complaints as of now. I purchased this wash a couple of weeks ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer support!. Woukd highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was a real good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i liked about this was it was a very good washer and very easy to use

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer model was designed with our Smarter Wash technology. Adaptive Smart Technology enables optimization of cleaning power and fabric care within each cycle. We're confident you'll continue to love this model for many years. GE_Appliances

  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, no complaints about it does it’s job and I love that you can keep track of the cycle time with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    One the best product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this machine!! One the things I love is a bigger size so make my a easy laundry time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Trust Best Buy with my hard earned money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy unpacked a new washing machine last Wednesday the delivery driver noticed the hinge on the lid was broken and pointed out to me. They left it because the washer still worked. They replaced it today 5 days later with a brand new machine. This is why I trust Best Buy with my business. HD would have tried to repair it. Been there, done that.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans my King sized comforter. Enough said. Goodbye laundromats!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had a GE washer before, this was an easy decision. This washer is easy to use and has the variety of cycles that our family needs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this about one month. This is a great washer. Clothes come out clean with no damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy associate at the store talked me into getting this set and was very descriptive about them. So glad I did because they are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, and price isn't to bad ,i picked up at store and hookup myself

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your positive feedback. We appreciate you choosing GE Appliances for your home! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like front load washer so went with this one. Absolutely no regrets. Loads easy and easy to follow controls.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! We're happy to hear you're enjoying your new washer. This unit was designed with comfort and ease in mind. Enjoy a large 4.9 cu. ft. capacity drum while being able to easily reach the bottom of the washer. This washer will continue to amaze you, we're confident. Thank you for taking the time to share your thoughts and for choosing GE Appliances for your home! Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Love my washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best machine ever been really good functions. Silent I can even do laundry even the rest of the house is asleep

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer Dryer Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash and dryer are both great. Easy to use and both very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great after we got a replacement we really like the new one

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE Profile - 5.0 HE Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade after our old washer finally died... The price point for the performance is fantastic and I'd recommend this washer to anyone. Buy without hesitation.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      -Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new washer. Your review means a lot to us and lets us know we are on the right track of providing affordable and easy to use products. We appreciate you being a valued GE Appliances customer. If you need anything else please let us know. Take care! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE came correct!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Works perfect. Wish I could afford the matching dryer…lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine recently purchased and works well.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought both units brand new and have had them for over 6 months. In the first 3 months we needed to get the dryer repaired cause it stopped heating up. We now have the same issue another month after the first repair and it seems we may have a faulty unit

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no!

      We're truly sorry to hear that your dryer is experiencing the same issue it did before. We understand how stressful that can be to deal with. This is not the kind of experience we want for our customers. If you haven't done so, we do encourage you to continue taking advantage of your warranty to schedule service repairs. You can schedule an appointment by calling 1-800-432-2737. Wishing you well. Mike@GEA GE_Appliances

  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far , so good , controls a little fun to figure out , but works well

    I would recommend this to a friend