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Customer reviews

Rating 4.3 out of 5 stars with 1662 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,662 reviews
  • Rated 4 out of 5 stars

    Insignia top loading washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no problems so far had a couple of dents but works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love all of the settings and how easy this machine is to use!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety coordinator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product you delivered is good. delivery crew did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Washer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had a GE washer before, this was an easy decision. This washer is easy to use and has the variety of cycles that our family needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the washer is working great. Has a lot of capacity to watch blankets etc

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cleaning machine. Haven't downloaded any additional cycles. A little louder than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality washer at a great price Big and spacious for large, heavy loads

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Versatile washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of options for each setting. The washing machine is very spacious. You could easily wash a comforter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is great and works like it’s supposed to. It’s not WiFi compatible like the washer and you have to purchase a separate connector which isn’t known until after purchase which was another disappointment

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for taking the time to share your feedback. We appreciate you choosing GE Profile for your home! -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works very well. A great purchase for our family. A great value

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear the washer is working well for you! We always strive to provide a quality product, and we’re confident the washer will continue to serve your needs well for a long time to come. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Clanking noises

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the loud noises it makes but otherwise cleans good

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We are delighted to hear how pleased you are with the wash performance of this Profile clothes washer. Newer model washers do make new sounds likely not heard on previously owned units. We recommend reviewing page 24 of the owner's manual for a list of normal sounds you can expect to hear. If the sounds are not described in the manual, we encourage you to call GE Appliances service at 1-800-432-2737 to schedule a service appointment to have your washer checked. We are confident our service team can help. Kind regards - Vikki@GEA GE_Appliances

  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new washer. the drum is very big and without the agitator it can hold a queen size comforter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - 5.0 HE Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge upgrade after our old washer finally died... The price point for the performance is fantastic and I'd recommend this washer to anyone. Buy without hesitation.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      -Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your new washer. Your review means a lot to us and lets us know we are on the right track of providing affordable and easy to use products. We appreciate you being a valued GE Appliances customer. If you need anything else please let us know. Take care! Dianna@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought both units brand new and have had them for over 6 months. In the first 3 months we needed to get the dryer repaired cause it stopped heating up. We now have the same issue another month after the first repair and it seems we may have a faulty unit

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no!

      We're truly sorry to hear that your dryer is experiencing the same issue it did before. We understand how stressful that can be to deal with. This is not the kind of experience we want for our customers. If you haven't done so, we do encourage you to continue taking advantage of your warranty to schedule service repairs. You can schedule an appointment by calling 1-800-432-2737. Wishing you well. Mike@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, no complaints at all. It does it’s job and the features are great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great i like it much quiet then my old one i had

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Top loading washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glass lid broke within 9 months of opening and closing the lid, called for replacing or repairing and was told because it’s broken there is no warranty

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to assist with the lid of your washer breaking. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Steal Of A Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be intimidating to work but once you the hang of it, awesome buy. Can operate through app, multiple washing settings and so much more.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and its features. We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like front load washer so went with this one. Absolutely no regrets. Loads easy and easy to follow controls.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there! We're happy to hear you're enjoying your new washer. This unit was designed with comfort and ease in mind. Enjoy a large 4.9 cu. ft. capacity drum while being able to easily reach the bottom of the washer. This washer will continue to amaze you, we're confident. Thank you for taking the time to share your thoughts and for choosing GE Appliances for your home! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beyond happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this washer! .

    I would recommend this to a friend