Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
We love our new washer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new washer! Our salesman was awesome. He showed us all the washers and told us about each one, all the bells and whistles. Then, he ask if we were interested in knowing more information about any. He was the best with no pressure. Sorry i cant remember his name.
I would recommend this to a friend- Pros mentioned:Capacity
Versatile washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of options for each setting. The washing machine is very spacious. You could easily wash a comforter.
I would recommend this to a friend - Cons mentioned:Noise level
Clanking noises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the loud noises it makes but otherwise cleans good
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We are delighted to hear how pleased you are with the wash performance of this Profile clothes washer. Newer model washers do make new sounds likely not heard on previously owned units. We recommend reviewing page 24 of the owner's manual for a list of normal sounds you can expect to hear. If the sounds are not described in the manual, we encourage you to call GE Appliances service at 1-800-432-2737 to schedule a service appointment to have your washer checked. We are confident our service team can help. Kind regards - Vikki@GEA
Dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought both units brand new and have had them for over 6 months. In the first 3 months we needed to get the dryer repaired cause it stopped heating up. We now have the same issue another month after the first repair and it seems we may have a faulty unit
I would recommend this to a friendBrand response from GE Answers
Posted .Oh no!
We're truly sorry to hear that your dryer is experiencing the same issue it did before. We understand how stressful that can be to deal with. This is not the kind of experience we want for our customers. If you haven't done so, we do encourage you to continue taking advantage of your warranty to schedule service repairs. You can schedule an appointment by calling 1-800-432-2737. Wishing you well. Mike@GEA
- Cons mentioned:Noise level
GE Profile
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cleaning machine. Haven't downloaded any additional cycles. A little louder than I expected.
I would recommend this to a friend GE Profile High Efficiency Smart Top Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall its been great, it washed clean and efficient
I would recommend this to a friend- Cons mentioned:Noise level
DO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washer for over a year and absolutely hate it! There are so many things wrong with it. It doesn't agitate the clothes well enough. My clothes never smell clean. I use more water and more soap than my old washer. And it is so loud! There is a power surge every time the the impeller changes directions. (My electrical panel is up to date). Please do not buy this washer!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your washer not agitating your clothes properly and their smell. We recommend making sure you are loading your items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. This will make sure that the unit stays in balance. You can find additional information on the article titled "Top Load Washer - Wet Clothes Concerns" on the GE Appliances website.
To help with your clothing smell, we recommend using High Efficiency detergents such as Tide PODS™ and liquid detergents while following the instructions labeled on the packaging. High Efficiency detergents are formulated to work with low water wash and rinse systems.
To assist you with the power surges, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
- Pros mentioned:Ease of use
User friendly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer, it’s easy to use, you just have to make sure the clothes are evenly distributed.
I would recommend this to a friend - Pros mentioned:Capacity
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the washer is working great. Has a lot of capacity to watch blankets etc
I would recommend this to a friend - Pros mentioned:Capacity
Best Washing Machine EVER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love - Love - Love!!! This washing machine is amazing. The capacity size is incredible and I love the glass top. I have to admit, I love watching it work.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - wow, we’re honored to know that our beautiful GE Profile High-Efficiency Washer has earned the title of “Best Washing Machine Ever” in your home! We truly appreciate you for being a part of our GE Family and for providing your valuable feedback. It lets us know we are on the right track to providing quality, convenient products for our customers. We hope it continues to be a favorite in your laundry space for many years and don’t worry, we love watching it work too. We hope you have a great day! Lauren@GEA
- Cons mentioned:Agitator
great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love my new washer. the drum is very big and without the agitator it can hold a queen size comforter.
I would recommend this to a friend - Pros mentioned:Ease of use
Steal Of A Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Might be intimidating to work but once you the hang of it, awesome buy. Can operate through app, multiple washing settings and so much more.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and its features. We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA
- Pros mentioned:Capacity
Best Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality washer at a great price Big and spacious for large, heavy loads
I would recommend this to a friend Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works very well. A great purchase for our family. A great value
I would recommend this to a friendBrand response from GE Answers
Posted .We’re so glad to hear the washer is working well for you! We always strive to provide a quality product, and we’re confident the washer will continue to serve your needs well for a long time to come.
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love giving five stars but the delivery was on time and quick but I the washer did have a dent in it and I supposed to have received $200 off my order but I don’t believe I received it.
I would recommend this to a friend- Pros mentioned:Ease of use
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like front load washer so went with this one. Absolutely no regrets. Loads easy and easy to follow controls.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there! We're happy to hear you're enjoying your new washer. This unit was designed with comfort and ease in mind. Enjoy a large 4.9 cu. ft. capacity drum while being able to easily reach the bottom of the washer. This washer will continue to amaze you, we're confident. Thank you for taking the time to share your thoughts and for choosing GE Appliances for your home! Julia@GEAppliances
- Pros mentioned:Capacity
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy, so far, with this washer. Like the large capacity, makes it easy to wash mattress pads, comforters, pillows, etc.
I would recommend this to a friend - Cons mentioned:Spin cycle
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not as good as i thought it would be. It doesn’t spin all the water out of the clothes on certain cycles. You have to put it on bulky and the pause it to change the cycle. Not a good product.
No, I would not recommend this to a friend - Pros mentioned:Capacity
One the best product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like this machine!! One the things I love is a bigger size so make my a easy laundry time
I would recommend this to a friend - Pros mentioned:Overall performance
Great washing machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, no complaints at all. It does it’s job and the features are great
I would recommend this to a friend