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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,629 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy washing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed new washing machine. No more loud, clanking sound. No problem loading big, medium, small clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using now over a month and love it, good size for family of 6.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great family washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an excellent product. Does everything you could need and has a HUGE capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product installation was professional and It arrived on time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Able to wash extra large king comforters in one load

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Not only does this model feature a wonderful large capacity, but this model is also equipped with our Microban Antimicrobial technology built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. This washer will continue to keep your items clean, while also keeping itself clean! GE_Appliances

  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    trouble with balance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes get twisted up and the washer always seems to be out of balance. I have had one of the adjustable legs shake out and have to put it back in 2 times.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for sending in your review. We may be able to help with getting items to balance or troubleshooting what could be going on. In the use and care manual on page 22 here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf.. if you find you are still having trouble with your unit you can reach out to one of our service technicians as well to come look at your unit. Please let us know if we can help with anything else. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this better then the front load washers. Don't have to keep it open in order to avoid the smell inside. It has alot of settings good for my family

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and daughter loved this washer and dryer combo. They are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and quality I love the color and works perfectly, I really recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very satisfied with how the washer works. I’d highly recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the large tub and that the agitater can be removed for larger items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and the whole process was excellent, very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with this washer machine. It works so good thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality washer. Had a few load left with patches of lint on some clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and large capacity. Love the app to remind me when laundry is ready.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them! Cleans my clothes very good recomend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    general

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine and easy to use very productive with load of cloth

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer!easy to use ,Fast delivery as well !

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're happy with your washer and dryer, and with your delivery experience! If you want to share your feedback regarding delivery, you can reach out to Best Buy's customer service at 1 (888) 237-8289. We're confident the washer and dryer will continue to serve your laundry needs well for a long time to come! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great features and is very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer, functional, nice, good capacity, no issues

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to share your review. We are so happy to hear you are pleased with your new washer and it is working well for you. This model has a very large tub of 5.0 cubic ft. Our UltraFresh Vent System with OdorBlock™ eliminates excess moisture to help prevent odors ensuring your washer stays fresh and clean. These models also include Microban Antimicrobial Technology which is built into the washer components including the gasket, dispenser and draining system. It is a huge win! If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances