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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1634 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,634 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great features and is very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    What a gem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love our new GE washer - so efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking washer & love the large capacity drum.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This large 5.0 cu. ft. capacity washer was designed with an easier access capacity. You can enjoy large capacity while being able to easily reach the bottom of the washer. We're happy to hear you're enjoying this washer model and we're confident it'll continue to serve you well for many years. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the matching set and have loved them so far. Easy to use and the smart notifications are super helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New Buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fantastic and does a really good job. We are pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, the Wi-Fi connection makes it really easy to not forget about your laundry!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We appreciate you taking the time to give us your feedback on this wonderful washer. We're thrilled to hear you're enjoying the ease and convenience this unit bring to your laundry routine. We're confident you'll continue to enjoy this washer for many years. Thank you for choosing GE Appliances for your home! Take care. Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in washrooms. Love the big wash tub. Easy to operate.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing! We are happy to hear that you love your unit and the space it provides. We think you will be impressed with all the other features this great unit has as well. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Review on washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes a weird noise, clothes comes out very wrinkled and i feel even if you put it in to for more water its is not enough water to cover the clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using now over a month and love it, good size for family of 6.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Little noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little noisy when it is running, but other than that it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product installation was professional and It arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product will alst me 10 years for sure recommended to my dad he loved it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying clean clothes in half the time, what an efficient set , GE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the large tub and that the agitater can be removed for larger items!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine easy to use jshhdhhhdhdhdhbdbdbbdbdbbxbxbxbbxbdbjdyggsbsnxn sbhxhdbjd bsjhxbx

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    never shoopping at best buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this whole process of buying from best buy has been a nightmare. i purchased this item and scheduled a delivery day for 3/11/2024 never recieved a call to confirm. a day before delivery day i called again to confirm they said they cant tell what time it would be there but it was to be delivered on 3/11/24 upon waking up on 3/11/24 i took my old washing machine out and had it taken to dispose of. my order status said between 7:30am and 11:30am at 11:00 am i called to see if the window had changed. best buy stated that my delivery was cancled. due to the guy working in a different department. best buy never called or notified me of this. and said i could reschedule for 2 weeks later. leaving me with no washing machine. i then had to pay a moving company $100 to go to best buy to pick up my washing machine. i have talked to all the cooperate people at best buy and will not compensate me for picking it up myself and cant even acknowlege they messed up and then got laughed at by a costumer service rep named "andy". Best Buy is a joke. this isnt the first time this has happened either. but i guess like the old saying goes fool me twice, shame on me.... they dont care they already recieved my money.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no! This is certainly a disappointing experience with Best Buy. We strongly encourage you to contact them directly for the best resolution to this matter. We're sure your washer will serve you well for a long time to come. GE_Appliances

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and the whole process was excellent, very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE profile set is great, color fit right into my laundry room. Easy to use and wifi connectable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still learning the ropes of this washer but so far I’m pretty satisfied with it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Bluetooth options. Very quite and great quality washing of all types of washes

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make quality products that are convenient and are going to help make customers like you happy. We hope you continue to enjoy using your washer and if you need anything else in the future, please let us know. All the best! Dianna@GEA GE_Appliances