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Customer reviews

Rating 4.3 out of 5 stars with 1662 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,662 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes great. Gets them clean, but machine is LOUD

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so pleased to hear your washer is working well for you. This is a beautiful washer that has our amazing Microban technology which is an amazing feature. The washer is going to make sounds that you may not be familiar with. Please take a look at our site for normal sounds that you will hear. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved 2 weeks ago and so far no issues. Is a littlw noiser than previous washer but like the detergent/softner dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Definitely worth the money! I would recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and works great like the color and easy to use

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re happy with your washer, appreciate its appearance and have found it to be easy to use. We always want to provide a great product, and we’re confident the washer will work well for you for a long time to come! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it's, so simple to work and I love all the options it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer n Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them, super quite. Good price and the color on them atract everyone who walks in through my back door!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love, love, loves it!!! She does less laundry throughout the week now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer works great. Still trying to figure the best settings. All in all a great product so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drainage issues TWICE already

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this washing machine for less than one year, currently on my second service call for this unit, not draining water. Started a normal load in the water does not drain from the tub leaving my clothes, soaking wet. Had to hand wring every piece of clothing and place in the bathtub while I weekday for a technician to come. GE does not want to take responsibility and replace the unit. They are basically forcing me to have them repair it until the manufacturer warranty expires that I’m out of luck. Best Buy does not want to offer any help either. Next time, I am not only NOT buying a GE, but I’m also not buying it from Best Buy Stand by the products you sell, and find solutions. That is how you will retain customers.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We truly apologize for the experience you're having with the washer. We're confident the Bodewell technician will provide the best solution possible. If you have any questions after your service appointment, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit. We hope you allow us to work hard to earn your trust again. -Don@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lainey miller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great! Loved the guys that came and installed i both the washer and the dyer they did amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased, exactly what we needed and were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    smart top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautifull and many options . smart , spacious and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a really good job, I am really glad I got this washer!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re loving your washer, and it’s done a good job for you. We’re confident the washer will continue to serve your needs well for many years to come – enjoy! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yes, buy it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It works very efficiently and easy to use. I love all the settings available. The color is modern and beautiful.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - It's so wonderful to hear how much you're enjoying your lovely new GE Profile washer! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We appreciate your trust, and loyalty to the GE Appliances brand. Please don't hesitate to reach out to us if you have additional questions. Best wishes! - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Just Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Blind Vet, and very satisfied with my purchase I can use it with no problem and can afford it that makes it Great in my book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far washing machine is amazing. Cleans clothes amazingly. I like the connected wifi alerts to remind me about laundry.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are enjoying it and all its features so far! If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this better then the front load washers. Don't have to keep it open in order to avoid the smell inside. It has alot of settings good for my family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Quick hook up. Works very well and obvious to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Does a good job. Easy to use and enjoy the features and settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    profole is the way togo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washing machine works fine..Gets clothes clean and is better than a front loader..loike it alot..

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there! We're thrilled to hear you're satisfied with your purchase. We value your opinion and appreciate the time you took to share your feedback with us. We know this washer will continue to serve you well. Thank you for choosing GE Appliances! Julia@GEAppliances GE_Appliances