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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,629 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very practical, uses less water than my old one, and cleans everything I throw in it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Little noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little noisy when it is running, but other than that it's great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Bluetooth options. Very quite and great quality washing of all types of washes

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make quality products that are convenient and are going to help make customers like you happy. We hope you continue to enjoy using your washer and if you need anything else in the future, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Happy wash day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very happy with the performance of this washer do recommend to others product worth purchasing.❤️

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it works great. I would buy this again!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    never shoopping at best buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this whole process of buying from best buy has been a nightmare. i purchased this item and scheduled a delivery day for 3/11/2024 never recieved a call to confirm. a day before delivery day i called again to confirm they said they cant tell what time it would be there but it was to be delivered on 3/11/24 upon waking up on 3/11/24 i took my old washing machine out and had it taken to dispose of. my order status said between 7:30am and 11:30am at 11:00 am i called to see if the window had changed. best buy stated that my delivery was cancled. due to the guy working in a different department. best buy never called or notified me of this. and said i could reschedule for 2 weeks later. leaving me with no washing machine. i then had to pay a moving company $100 to go to best buy to pick up my washing machine. i have talked to all the cooperate people at best buy and will not compensate me for picking it up myself and cant even acknowlege they messed up and then got laughed at by a costumer service rep named "andy". Best Buy is a joke. this isnt the first time this has happened either. but i guess like the old saying goes fool me twice, shame on me.... they dont care they already recieved my money.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no! This is certainly a disappointing experience with Best Buy. We strongly encourage you to contact them directly for the best resolution to this matter. We're sure your washer will serve you well for a long time to come. GE_Appliances

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever purchase of a washer. This is a very good mid-line washer. Clothes are cleaned well and energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great investment. Also I couldn’t have picked a better washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large enough without the agitator. Needed a new one after the old washer died.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very great machine works great no problems very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. There is plenty of space for large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile Top Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now like the Top Load Washer. It's easy to load the clothes. In the past, I used to like the Front Load Washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're so glad to hear you're enjoying new GE Profile top load washer. The top load washer does make it more easier to load your clothes. This unit also has the tangle control feature which adapts the wash action to minimize tangled loads. We're confident that your new washer will continue to be a great addition to your home for many years to come. If you have any questions in the future, please let us know. All the best! - Don@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ok washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has trouble balancing at times. Is very loud at start. But overall it’s an ok washer. I prefer washer with actuators would honestly not buy this again.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For help with the balancing concern. please make sure the unit is leveled and all four leveling legs are firmly on the floor. Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds". GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered, delivered & set up ready to use, which I did! I like the color & size but it is loud!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy and fast i like it. I would recommended to other people, plus u dont have to be in front of it to handle it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - thanks for writing a review on your beautiful, new GE Profile Smart Washer! We’re glad that you’re finding it user-friendly and that you’re taking advantage of the great Smart Features with the SmartHQ App. Thank you so much for your recommendation and for being a part of the GE Family! Please feel free to reach out anytime if there is anything we can assist with. Have a wonderful day. Lauren@GEA GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I got this set theyre great and they get your clothes clean and smelling great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family New Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves it. It's really easy to use it washes fast beautiful color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Makes life simple. Love this new purchase I would def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderful. I would definitely recommend y’all to get one

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits a large amount of laundry and does a great job getting it clean. I use the wifi capabilities much more than I expected.

    I would recommend this to a friend