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Customer Ratings & Reviews

$699.99
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The comparable value is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,667 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and large capacity. Love the app to remind me when laundry is ready.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space, the Wi-Fi connection makes it really easy to not forget about your laundry!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We appreciate you taking the time to give us your feedback on this wonderful washer. We're thrilled to hear you're enjoying the ease and convenience this unit bring to your laundry routine. We're confident you'll continue to enjoy this washer for many years. Thank you for choosing GE Appliances for your home! Take care. Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Awesome Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with this washer machine. It works so good thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this ! Love love love! The app is wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    general

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine and easy to use very productive with load of cloth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been the best washer and dryer I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Family New Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves it. It's really easy to use it washes fast beautiful color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE profile set is great, color fit right into my laundry room. Easy to use and wifi connectable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Buyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fantastic and does a really good job. We are pleased with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety coordinator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product you delivered is good. delivery crew did a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer!easy to use ,Fast delivery as well !

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're happy with your washer and dryer, and with your delivery experience! If you want to share your feedback regarding delivery, you can reach out to Best Buy's customer service at 1 (888) 237-8289. We're confident the washer and dryer will continue to serve your laundry needs well for a long time to come! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine easy to use jshhdhhhdhdhdhbdbdbbdbdbbxbxbxbbxbdbjdyggsbsnxn sbhxhdbjd bsjhxbx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very practical, uses less water than my old one, and cleans everything I throw in it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them! Cleans my clothes very good recomend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love is item. I am so far happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    What's with the pump?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it, installed it, used it. Day 3 the pump started making a horrible noise whenever it's running ... super loud and consistent ... we will see if they stand behind it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We certainly want to assist with any issue you're having with your washer. Troubleshooting tips are available starting on page 22 of your manual, which is available on our GE Appliances website when you look up the model number and go to the product's page. Sounds are specifically discussed on page 24. Among other tips, we recommend ensuring the washer is leveled (the leveling legs can be adjusted if needed); if it's not level, that may lead to extra vibration and noise. We also have an article about noises on our GE Appliances website, titled "Top Load Washer - Noises Heard During Agitation"; you can view that when you look up the title and click the 'Support' tab. If after reviewing those resources you still think the noise isn't normal, Bodewell (GE Appliances' team of appliance care experts) can be reached at 833-426-3393. A technician would be glad to examine the washer. -Sarah@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is nice and have many functions but a bit loud while in use .

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product will alst me 10 years for sure recommended to my dad he loved it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good but

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good product.Gentle cleaning, but Glass top seems risky.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine!!..holdsa lot of towels and big blankets..Get clothes super clean

    I would recommend this to a friend