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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,629 reviews
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, did not wash clothes well. With no middle pillar it was thrown off balance all the time.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help with any issues you're having with your washer. If the clothes aren't washing well, we recommend ensuring the water temperature is at least 120 degrees Fahrenheit. Other troubleshooting tips are available in your Use and Care manual; the manual can be viewed on our GE Appliances website when you look up the model number and go to the product's page, and the Troubleshooting Tips section starts on page 22. Regarding the issue with balance, we recommend ensuring the washer is leveled (the leveling legs can be adjusted if needed) and items are loaded evenly and loosely around the outside of the basket. The washer having an infusor rather than an agitator would not affect the balance. If you aren't able to resolve the issues with the washer, Bodewell (GE Appliances' team of appliance care experts) can be reached at 833-426-3393. A technician can certainly examine the washer. -Sarah@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely a step up from the stacked washer and dryer I had. Great for larger loads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All cycles are easy to use. I like the no slam top lid. It should save wear and tear on that lid.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave your review. We are glad that you are enjoying the features on your new washer unit. It’s great to hear that it accommodates all the different load sizes and provides you with that added convenience. We hope you continue to enjoy your unit and if there is anything else we can help with in the future please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure how clean my clothes would be due to the low amount there machine used during cycles. So far my clothes have been clean no complaints. Quick tip: do not add powder to top of clothes like manual states. Machine does not fill with enough water to dissolve powder. Add powder before loading

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really spacious inside. It uses lets water than normal washers. Its really nice .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Washer us very quick and works great! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, this is a wonderful washer. I will recommend this washer to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washer for the Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for 3 months and have not had any major issues so far. Water does occasionally collect in the detergent dispenser but not a big problem. Overall would recommmend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I wash clothes now everyday just because

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Splish splash!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer! Large capacity, quiet and does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. The Sensor for amount of clothes in washer works great. Clothes are clean with little lint on them-not like the washer this one replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to finally have it delivered and installed. So far I'm very happy with the results and ease on use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello-Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer and its features and that it becomes a great addition to your laundry space. If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Really Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, I love all of the convenient features that this smart washer has, on top the price is good as well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works perfect. Not too loud for apartment

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Profile washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far its a great product with much more room in it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my new washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Holds lots! Love the technology! I can actually communicate with my washer with my phone!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello,

      This is certainly an awesome washer to have! Isn't controlling it from your phone so cool? We're glad to see how happy you are with your washer. Let us know if there's anything you need. Have a great day! Mike@GEA GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a lot of room in it and looks really nice

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    anderson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lava super bien, rapida, me encata su estilo su linea

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It's quiet and a lot more efficient than my last washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to purchase, Happy with the way it washes and dries, very quite also

    I would recommend this to a friend