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Customer Ratings & Reviews

$699.99
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Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1634 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,634 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    anderson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lava super bien, rapida, me encata su estilo su linea

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Can do huge loads with it and I like that it auto adjusts the water level for what it needs per load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand. Everything listed as features work amazingly smooth

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works as desired. It is not the unit we ordered but it works just fine.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. I wish it had an agitator. Does get the clothes clean!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so happy to hear your washer is getting the clothes clean. Your top-load HE Hydrowave washer with Infusor wash technology provides excellent performance while using less water and energy than a traditional top load washer. Some differences between an infusor model and agitator model will be noticeable during operation. The Infusor system relies on the friction of the clothes to loosen and lift dirt particles. Zipping sound: The drive system of this washer does not use gears. This is the normal sound of the motor rotating back and forth to clean the clothes. We hope that if you have any questions in the future, you will reach out to us directly for assistance. We are always happy to help! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Love LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. The Sensor for amount of clothes in washer works great. Clothes are clean with little lint on them-not like the washer this one replaced.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, did not wash clothes well. With no middle pillar it was thrown off balance all the time.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help with any issues you're having with your washer. If the clothes aren't washing well, we recommend ensuring the water temperature is at least 120 degrees Fahrenheit. Other troubleshooting tips are available in your Use and Care manual; the manual can be viewed on our GE Appliances website when you look up the model number and go to the product's page, and the Troubleshooting Tips section starts on page 22. Regarding the issue with balance, we recommend ensuring the washer is leveled (the leveling legs can be adjusted if needed) and items are loaded evenly and loosely around the outside of the basket. The washer having an infusor rather than an agitator would not affect the balance. If you aren't able to resolve the issues with the washer, Bodewell (GE Appliances' team of appliance care experts) can be reached at 833-426-3393. A technician can certainly examine the washer. -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Uojhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yogvfgfffg can cdstjcdjvcthcdmhivdrwdbi oh denbcg

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the top load pretty I love the color very easy to use I would recommend this machine

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thanks so much for your purchase and your recommendation. This is a beautiful washer and we are so glad you are loving the color and the features. If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Fit perfectly with our needs. Strongly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Safety Concern

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 high capacity top load washers from Whirlpool and Samsung. Even an old Kenmore. We were always able to pack those to the brim. Even with the Samsung recall, we never had an issue with heavy loads in that model. However this washer certainly gave us a lot of cause for concern on a medium sized sheet load. I’m bummed that I cannot upload the video here. We heard a loud banging noise in the house. We walked into the laundry room to see the drum slamming against both sides of the casing of the washer. By the end of it, the washer bounced about 2 feet from its original position. The washer was leveled, and we had evenly distributed the sheets (even though these machines are supposed to even out the loads themselves.) I appreciate Best But for letting me exchange things in situations like this, as dealing with the-manufacturer can be very painful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Loving it !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. I love the pre sets and how you adjust them. Little louder than I expected but works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fairly quiet. Easy to operate. Variety of settings.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for your feedback! We're pleased to hear that your washer is working great, fairly quiet, and easy to operate. Having a variety of settings is definitely a plus for accommodating different laundry needs. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your laundry days! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase we’ve made, there is so much room and it’s quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy by to use and modern. Very esthetic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Appliances satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome appliances ! Easy to use and very energy friendly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edward

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves this washer, very efficient and looking forward to match it with a dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE PROFILE WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it now for a month. Satisfied with cycles it has. Overall good washer for just me and my husband.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mickey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use have used almost all of the different cycles with no issues. I am happy with this purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price. Easy to use and understand. Delivery guys were very friendly and helpful.

    I would recommend this to a friend