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Customer Ratings & Reviews

$699.99
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The comparable value is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,667 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    never shoopping at best buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this whole process of buying from best buy has been a nightmare. i purchased this item and scheduled a delivery day for 3/11/2024 never recieved a call to confirm. a day before delivery day i called again to confirm they said they cant tell what time it would be there but it was to be delivered on 3/11/24 upon waking up on 3/11/24 i took my old washing machine out and had it taken to dispose of. my order status said between 7:30am and 11:30am at 11:00 am i called to see if the window had changed. best buy stated that my delivery was cancled. due to the guy working in a different department. best buy never called or notified me of this. and said i could reschedule for 2 weeks later. leaving me with no washing machine. i then had to pay a moving company $100 to go to best buy to pick up my washing machine. i have talked to all the cooperate people at best buy and will not compensate me for picking it up myself and cant even acknowlege they messed up and then got laughed at by a costumer service rep named "andy". Best Buy is a joke. this isnt the first time this has happened either. but i guess like the old saying goes fool me twice, shame on me.... they dont care they already recieved my money.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Oh no! This is certainly a disappointing experience with Best Buy. We strongly encourage you to contact them directly for the best resolution to this matter. We're sure your washer will serve you well for a long time to come. GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large enough without the agitator. Needed a new one after the old washer died.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It's quiet and a lot more efficient than my last washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely a step up from the stacked washer and dryer I had. Great for larger loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is what drew me towards this set. Once I started using was happy with my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been excellent and love the way it lets me know when it is ready to go to the dryer

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to send us your review. We are glad that you are enjoying your washer unit and its great features! If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Longtime Best Buy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the shocks on my front load washer broke twice, I chose to replace with this top load washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave a review and being a valued GEA customer. We do hope you are still enjoying your new washer unit and its been a great addition to your laundry space. If there is anything else we can help with please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Top loading washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glass lid broke within 9 months of opening and closing the lid, called for replacing or repairing and was told because it’s broken there is no warranty

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to assist with the lid of your washer breaking. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, this is a wonderful washer. I will recommend this washer to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! GEEK SQUAD install was efficient and the techs were friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big loads!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It has a great amount it can wash and that helps so much with finishing laundry faster.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and are so happy to hear you are loving it! This is such a beautiful washer with amazing features! The Antimicrobial protection is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. This is an added bonus and we know you will appreciate it! Please let us know if you have any questions in the future, we are here for you. Joyce@GEA GE_Appliances

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer. There is plenty of space for large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really spacious inside. It uses lets water than normal washers. Its really nice .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a lot of room in it and looks really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to say this is the best washer we have had in a long time, and it gives you the water you need washing clothes and it does a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Makes life simple. Love this new purchase I would def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was awesome. I love my new washer. I glad we chose this one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. We're happy to hear that you love your washer and have had an awesome experience! Thanks for the review, and should you have any additional feedback, please reach out to us! All the best.-Kianna@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very great machine works great no problems very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and does a fantastic job cleaning my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it works great. I would buy this again!!!

    I would recommend this to a friend