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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1629 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,629 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratch and dent purchase that was discounted greatly. It works wonderfully.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Congratulations on your new washer. We are so glad you found this at a discounted price. This is an excellent model and we are so pleased to hear it is working wonderfully for you. Win-Win! One of the best things about this washer is that it has Antimicrobial protection that is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. This is an added bonus and we know you will appreciate it! Please let us know if you have any questions in the future, we are here for you. Joyce@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy by to use and modern. Very esthetic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to use, works well, happy with purchase.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to share your review. We are so pleased to know that you are happy with your purchase. This is a great washer with many amazing features! One of the most appreciated features is the Deep Fill option. This option allows you to enjoy total control and customization of your water levels with just the touch of a button to add just a little extra water or fill the tub. If you have any questions in the future, please let us know. We are here to help! Joyce@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, easy to use. My favorite feature is the quick wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service & wonderful machine. I had an older model and I can see the difference in the clothes now vs then!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its does a good job I like how it looks an very satisfying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, bought it a month. My wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is excellent! Looks great and works wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works better than expected and has “loads” of options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Very silent. Nice features and reliable brand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Description

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too deep, but it works wonderfully. I have to get a stool to reach the bottom. LOL

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear the washer is working wonderfully for you, and we appreciate you sharing your experience with the depth. Your feedback will be shared with our team, and we're confident the washer will continue to work well for you for a long time to come! GE_Appliances

  • Rated 4 out of 5 stars

    GE 5.0 Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality washer, the only complaint is that the tub is pretty deep and the washer is taller than the previous one we had so it is harder to reach to the bottom to get clothes out.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that you're satisfied with the quality of this washer. We'll be sure to pass along the feedback about the depth of the tub and washer height to our product design team. Thanks for being part of the Profile family! Take care! -Don@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Adelas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent machine, and easy to use. The price is fair

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Too Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so loud during its agitation and spin cycle I'm going to return it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear your washer is louder than you expected. It is true that your new washer will sound different from your previous model. You'll hear clicking, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. If you view page 28 in your manual, you'll see a QR code that you can scan with your phone. The manual can be found on our GE Appliances site and Best Buys site. Joyce@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceptional washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine; it is very easy to use, while also being modern.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for your review and being a valued GEA customer. We are happy that you are enjoying the ease of using your new smart washer unit! We hope this smart washer brings joy and convenience for you and your family for many years! Please let us know if there is anything else you need in the future. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE PROFILE WASHING MACHINE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have no problems with my new washer. The delivery was excellent! Hard working prople!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for sharing your positive experience! We're glad to hear your new washer is running smoothly and that your delivery experience was handled by a dedicated team. If you’d like to share your positive delivery feedback with Best Buy, you can visit the Support Center at the Best Buy website or call 1-888-BEST BUY (1-888-237-8289). Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and no issues. Works great at all times

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! Thanks for taking the time to share your thoughts with us. We value your opinion and appreciate your feedback. We're confident your washer will continue to work wonderfully. Thank you for choosing GE Appliances! Julia@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Best buy outlet buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this at the outlet it was a good price. Looks good. Its just loud when it does its business

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you're liking the look of your washer and aren't glad that your washer is loud, Please check out page 24 in your use and care manual, as it describes different common sounds. Also, view the article on our website called "Top load washer - normal sounds". If you don't think that the sound you're hearing is being referenced, please have one of our certified GEA technicians come out to take a look. Service can be set up online or by calling 1-800-GE-CARES GE_Appliances

  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installment was easy, we did have issues the first week, but I believe the machine doesn’t take huge loads of clothes. Other than that I love the machine & the quality.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your feedback and choosing us for your home! We are happy to hear you love your unit. We are always looking for ways we can improve so appreciate you letting us know about the load capacity so our product team may look into this for future builds. GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! It works great and has all of the features I was looking for.

    I would recommend this to a friend