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Customer reviews

Rating 4.3 out of 5 stars with 1662 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,662 reviews
  • Rated 5 out of 5 stars

    Rating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price and good features. Pretty close match to our dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only used a handful of times, super fast everything has come out great so far, quiet

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Best buy outlet buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this at the outlet it was a good price. Looks good. Its just loud when it does its business

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you're liking the look of your washer and aren't glad that your washer is loud, Please check out page 24 in your use and care manual, as it describes different common sounds. Also, view the article on our website called "Top load washer - normal sounds". If you don't think that the sound you're hearing is being referenced, please have one of our certified GEA technicians come out to take a look. Service can be set up online or by calling 1-800-GE-CARES GE_Appliances

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and no issues. Works great at all times

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! Thanks for taking the time to share your thoughts with us. We value your opinion and appreciate your feedback. We're confident your washer will continue to work wonderfully. Thank you for choosing GE Appliances! Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ithe item is great and installation went well.Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Biggie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! The size is really cool, but does make for 2 dryer loads. And I love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and size. The lid is a soft close and holds up when loading - which I love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer for the $

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and saves a lot of water. Clothes are clean and fresh. Would recommend to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Love the different options. Wash great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer has been great for our new house and our first purchase of a washer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer with lots of nice upgraded. Easy to use and washs your clothes clean. Looks nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It’s quick and the clothes come out really clean.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are loving it! We hope you enjoy using it for many years! Please let us know if you need anything else in the future. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! Definitely recommend! Only issue I've had is that there is no password on the connected appliance label. GE support escalated ticket but no resolution as of yet so i cannot use the wifi feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the New Washer & Dryer Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for features and price! Delivered setup and ease of use was perfect.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you so much for taking the time to contact us with your feedback. We are so happy to hear that you are enjoying your washer & dryer combo! Your review means a lot to us and lets us know we are on the right track of providing affordable and easy to use products for our customers. If you need anything else please let us know. Take care! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to use, definitely recommend to buy. Good price as well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there! Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your washer. Your review means a lot to us and lets us know we are on the right track of providing affordable and easy to use products like this washer unit. We appreciate you being a valued GE Appliances customer. If there is anything else you need, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 4 out of 5 stars

    So far it’s good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for 2 weeks now , it’s good but very sensitive so I’ve had to learn an still an trying to learn how to load this without it going crazy when it’s washing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean look and wash. Easy to use and next level wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this appliance. Best buy had good service.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best deal I ever got, they run smooth and they aren’t Loud

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and got a great deal! We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great for Tide pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has Tide pods dispenser. I have not seen another machine with this built in. And the wifi connectivity is a plus. It alerts you to when the wash is about to be done.

    I would recommend this to a friend