Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Quick and easy to operate glad i purchased.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks so much for reaching out about your beautiful GE Profile Smart Washer! We’re pleased that you’re finding it user-friendly and that you’re happy with your purchase. We hope this washer becomes a favorite in your laundry space for years to come and please feel free to reach out anytime if we can assist in any way. Have a wonderful day! Lauren@GEA
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its awesome! Best washer I've ever bought. Recommend!
I would recommend this to a friend- Pros mentioned:Ease of use
New washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer! Big loads!! Deep!! Clean!! Easy!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thanks so much for taking the time to write about your awesome GE Profile washer. We're glad to know that you are loving this machine so far. It's definitely a treat to have and we know you'll enjoy it for a long time. Thanks for choosing GE! - Don@GEA
- Cons mentioned:Noise level
it's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is ok. It's pretty loud during the operation. It'd be nice if it was quieter. The wash settings are a little confusing too.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi! Thanks for leaving a review. Sorry to hear that you're not totally pleased with your unit. If you have questions or concerns about noises you're hearing, an article on our website titled TOP LOAD WASHER - NOISES HEARD DURING AGITATION may be able to help further. Also, if you have questions about the controls, take a look at the Use and Care manual, here: https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf - We're always here should you have other questions in the future. All the best. -Michael@GEA
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works amazing! super quiet and fast! you wont regret getting the washer or dryer and it is huge can fit a king size comforter in and still have room.
I would recommend this to a friendQuiet washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is very quiet. It has a deep fill option for when you have bigger loads. It washes and spins dry very efficiently.
I would recommend this to a friendGE washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far is good and haven't had any problems. I've only had them for 2 months.
I would recommend this to a friendNeeded a new one and glad to have bought it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, does what it needs to and does it very well. This thing spins like a crazy and cut down the time the dryer needs to run. Very happy so far. Down side, I had to wait 10 days for delivery.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit, and we are happy to hear that you are pleased with it so far. It can also be connected to the Smart HQ app which will only provide even more perks when using your unit!
- Pros mentioned:Cleaning performance
Love these!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer/dryer set, they’re pretty and work amazing!
I would recommend this to a friend Overall, good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, good purchase. Not normally a fan of top loaders.
I would recommend this to a friend- Cons mentioned:Noise level
Noisy and water issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer (and dryer set) four days ago, and I will be returning my purchase. The washer is very loud, and it would release small volumes of water throughout the day while the washer was idle/inactive. I don't know if every customer experiences a similar issue. It does have neat features, and it does look aesthetically pleasing, but I was not satisfied with my overall purchase unfortunately.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're sorry to hear about the trouble you're having with your new washer. This does not sound like normal operation. If you still have the unit, we recommend taking advantage of your warranty and calling our GE Appliances Consumer Service line at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled service technicians will be able to solve this problem for you. We truly apologize for the inconvenience caused by this situation. Please reach out if you have any questions, we're here to help. Julia@GEAppliances
- Pros mentioned:Cleaning performance
GE Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer!! I really love the look of this washer and how well it works
I would recommend this to a friend - Pros mentioned:Size
Extra large loads
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great. I love the size and the many settings.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy your GEA Top load washer and that it keeps meeting all your expectations. If you need anything else, please let us know. All the best! Dianna@GEA
- Cons mentioned:Noise level
A good, but noisy, washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer does a nice job getting clothes clean but it is VERY noisy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you're liking how clean its getting your clothes but am sorry to hear about the noise. Please check out page 24 in your use and care manual, as it describes different common sounds. Also, view the article on our website called "Top load washer - normal sounds". If you don't think that the sound you're hearing is being referenced, please have one of our certified GEA technicians come out to take a look. Service can be set up online or by calling 1-800-GE-CARES
Great place to shop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Explained the pros of the GE washer. Stated the pricing for this model is the same at all local stores. They took their time and no pressure. Looked at other models and went back to this one!
I would recommend this to a friend- Pros mentioned:Capacity
GE Smmart washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in store service by Salesman, Great delivery and set up!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy, peasy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Easy to use. Looks great.ove the sensor technology.
I would recommend this to a friend DO NOT BUY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washer for over a year and absolutely hate it! There are so many things wrong with it. It doesn't agitate the clothes well enough. My clothes never smell clean. I use more water and more soap than my old washer. And it is so loud! There is a power surge every time the the impeller changes directions. (My electrical panel is up to date). Please do not buy this washer!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help you with your washer not agitating your clothes properly and their smell. We recommend making sure you are loading your items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. This will make sure that the unit stays in balance. You can find additional information on the article titled "Top Load Washer - Wet Clothes Concerns" on the GE Appliances website.
To help with your clothing smell, we recommend using High Efficiency detergents such as Tide PODS™ and liquid detergents while following the instructions labeled on the packaging. High Efficiency detergents are formulated to work with low water wash and rinse systems.
To assist you with the power surges, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Open box washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great- I purchased it open box and one side of the washer lid doesn’t close tightly. So far it hasn’t arrested the wash cycle.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're happy to hear the washer is working great! Thanks for choosing to become part of the Profile family! Best regards. -Don@GEA
- Pros mentioned:Ease of use
GE Dyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ease and look of our new dryer and are sure it will last us yrs.
I would recommend this to a friend