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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1634 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,634 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Dyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the ease and look of our new dryer and are sure it will last us yrs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a bit to get used to how it runs best but I’m happy with this washer. You definitely have to pay attention in the early days to understand what works and doesn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted matching washer & dryer(which we wanted to have steam). Had a GE washer for over 15 years and it still works great but didn’t match our other new appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine!! Quite, wash options, & ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Queenland

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new Appliance my son's get a kick of it just setting it and don't have to worry about it making so much noise it's so quiet anything about it is I'm waiting to get the dryer as soon as it comes on sale this is my first time buying some Best Buy appliances and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance, works well easy to use controls sleek look

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    One Load @ a time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new washer and dryer they work amazing and would recommended

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LYNNMATT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and efficient, Excellent price for the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer set

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing would buy again love the space and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store is fantastic, I bought an open box washer, they loaded it into my vehicle and customer service was fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New GE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! Very quiet and efficient. Great value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for over a year and absolutely hate it! There are so many things wrong with it. It doesn't agitate the clothes well enough. My clothes never smell clean. I use more water and more soap than my old washer. And it is so loud! There is a power surge every time the the impeller changes directions. (My electrical panel is up to date). Please do not buy this washer!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with your washer not agitating your clothes properly and their smell. We recommend making sure you are loading your items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. This will make sure that the unit stays in balance. You can find additional information on the article titled "Top Load Washer - Wet Clothes Concerns" on the GE Appliances website.

      To help with your clothing smell, we recommend using High Efficiency detergents such as Tide PODS™ and liquid detergents while following the instructions labeled on the packaging. High Efficiency detergents are formulated to work with low water wash and rinse systems.

      To assist you with the power surges, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 4 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates smoothly, had a front load before and hated it…this was very reasonably priced and it looks excellent

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re happy with both the operation and appearance of your washer! We always want to provide a quality product and positive experience, and we’re confident the washer will serve your needs well for a long time to come. GE_Appliances

  • Rated 5 out of 5 stars

    GE profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in box, washer had one small dent in the side but you won’t notice it and it doesn’t effect the cycles at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Score

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant opportunity to score an open box washer. Zero defects, and came with full bubble wrap. Went to the Lakeland Store, it was ready to go, loaded in 5 min. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New washer & dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and space. It is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer so far! No complaints at all. Seems solidly built with just enough tech upgrades like wifi to get notice a load is done. It surprisingly makes doing laundry much more efficient doing it throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance. Works very well highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the bundle of this on sale and it’s meeting our needs. The smart app is also very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delightful - quiet ,quick and efficient cycles ,roomy tub …love this machine !

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We really appreciate your insightful feedback! It’s wonderful to hear that the quiet, efficient cycles and spacious tub are making your washer truly worth the investment. Lauren@GEAppliances GE_Appliances