Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
GEWASHER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok the way it starts it seems like it doesn't want to start or work. It's a bit loud and price can be a little less.
I would recommend this to a friend DONT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give this a zero star if I could. We purchased this washing machine as a package with the dryer. The first washing machine was delivered completely damaged, so we had to wait for a new one to be delivered 3 days later. From the time the new machine was delivered it only lasted 18 days and no longer works. We’ve reached out to both Best Buy and GE and have been given the run around, neither has helped us. We continue to get told to call the other, now we’re out $1400 for a washer that only lasted 18 days and have been without a washer for 2 weeks now.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know having trouble with multiple units would be frustrating, and we want to assist. Please send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We can certainly look into your situation further.
- Pros mentioned:Capacity
GE washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I only used it once and it works very nicely. Lots of room for a large blanket
I would recommend this to a friend - Pros mentioned:Capacity
Happy with my purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Super big capacity and quiet.
I would recommend this to a friend Uojhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yogvfgfffg can cdstjcdjvcthcdmhivdrwdbi oh denbcg
I would recommend this to a friend- Pros mentioned:Ease of use
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Want to purchase a front load but it was not available to purchase. The loading is easy as well as instructions on how to use, clothes are clean and fresh
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for sharing your positive experience with your washer. We're delighted to hear that you find the loading process easy, the instructions helpful, and that your clothes come out clean and fresh. Your satisfaction is our priority, and we appreciate your feedback. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing GE Appliances. -Kacie@GEAppliances
- Pros mentioned:Ease of use
Loving my new Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Machine, easy to work and it does a great job.
I would recommend this to a friend - Pros mentioned:Overall performance
The perfect Brand !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent brand !! As always The perfect washer !!!
I would recommend this to a friend Love my washer!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer. It’s faster and my clothes are cleaner than before. My phone tells me when cycle is finished. The outside is lovely. I have the matching dryer. Like the easy way detergent and additives are added. Happy!!!
I would recommend this to a friend- Pros mentioned:Ease of use
GE Profile Washer ++
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of working with this. Went from front loader to this and it's great.
I would recommend this to a friend - Pros mentioned:Overall performance
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. No complaints so far.
I would recommend this to a friend - Pros mentioned:Overall performance
LOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I learned how to use it I love everything about it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- It's great to hear that you're loving your new GE washer! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We hope it continues to be a great addition to your laundry space for many years! If there is anything else we can help with in the future, please let us know. All the best- Dianna@GEA
Water in flex dispenser drawer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My flex dispenser drawer has water in it after each cycle. The water isn’t draining out of the different compartments for the detergent. I even had a new tray sent and it does the same thing. I constantly have to either pull the whole dispenser drawer out and dump the water or soak it up. It’s annoying because there shouldn’t be water left in the drawer both because of mold and also because the you can’t pour detergent in with water in the compartment. Does anyone else have this problem or know why this is happening? GE customer service didn’t seem to know.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for reaching out to us as we are always happy to help. It is not unusual to find a small amount of water in the drawer at the end of a cycle as mentioned on page 22 of the owner's manual. It's meant to flush the detergent compartment prior to the next use. If you're finding enough water to prevent you from adding the proper amount of detergent, we recommend calling GE Appliances Service at 1-800-432-2737 to schedule a service appointment to have your washer checked. We are confident our service team can help. All our best! Vikki@GEAppliances
- Pros mentioned:Overall performance
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product exceeds all expectations we had for it.
I would recommend this to a friend - Pros mentioned:Capacity
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer Huge inside Wash well………………………..
I would recommend this to a friend - Cons mentioned:Balance
Not good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, did not wash clothes well. With no middle pillar it was thrown off balance all the time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help with any issues you're having with your washer. If the clothes aren't washing well, we recommend ensuring the water temperature is at least 120 degrees Fahrenheit. Other troubleshooting tips are available in your Use and Care manual; the manual can be viewed on our GE Appliances website when you look up the model number and go to the product's page, and the Troubleshooting Tips section starts on page 22. Regarding the issue with balance, we recommend ensuring the washer is leveled (the leveling legs can be adjusted if needed) and items are loaded evenly and loosely around the outside of the basket. The washer having an infusor rather than an agitator would not affect the balance. If you aren't able to resolve the issues with the washer, Bodewell (GE Appliances' team of appliance care experts) can be reached at 833-426-3393. A technician can certainly examine the washer. -Sarah@GEAppliances
- Pros mentioned:Capacity
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues yet. Its been great for larger comforters as well, would recommend!
I would recommend this to a friend - Pros mentioned:Capacity
GE Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious washer love the settings that are available
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave your review. We are glad that you are loving your new washer and all its great features! We hope it has become a great addition to your laundry space. if there is anything else your need in the future, please let us know. All the best! Dianna@GEA
Clean
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect machine for a perfect price couldn’t be more happy
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! Take care! -Don@GEA
- Pros mentioned:Capacity
GE Profile Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! This washer has a very large capacity.
I would recommend this to a friend