Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Washer we love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the set, quiet and seems to do a good job thus far.
I would recommend this to a friendBrand response from GE Answers
Posted .This is a great washer model that features our smarter wash technology. This adaptive smart technology enables optimization of cleaning power and fabric care within each cycle. We're happy to hear it's an asset in your laundry routine, and we're confident it will continue to be for many years. Thank you for choosing GE Appliances!
Washer and Dryer rock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased wirh my washer ans dryer! Coulsnt be happier!
I would recommend this to a friendExcellent equipment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment. Very quiet.Definitely a great deal.The best technology in the market.
I would recommend this to a friendWonderful!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have gmhad this washer for a couple of months and love it! It’s quiet, cleans well and has plenty of various cycles
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We are happy to hear that you love your new smart top load washer. We hope you continue to enjoy all its great features and it provides convenience and ease when doing your laundry. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using this ! Love love love! The app is wonderful
I would recommend this to a friendGE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE Profile - 5.0 Cu Ft High Efficiency Smart Top Load Washer with Smarter Wash Technology, Easier Reach & Microban Technology - Diamond gray
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but a bit tricky to work Not always enough water
I would recommend this to a friendProduct ok, Service very bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is ok. The installation service provided however was way below the standard that you would of expect from the name "Best Buy", it was amateurish at best. Third party personnel was inefficient and did not had the proper skills set to complete the install. In my case, it even resulted in damage of personal property. The "concierge" service that is offered as part of being a member of the Best Buy Plus also failed in their commitment of resolving the issue in 5 different ocassions. We ended up hiring a real professional on our own. They were extremely unprofessional and poor in their commitment to customer service. We will no longer use Best Buy as our go to place of all appliances and electronic needs due to this experience of disastrous proportions. It is not worth the money or for that matter the time for me and my family. If you can, please go some where else where they will threat customers with dignity and respect.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance.
Great washer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a fantastic job. Enormous capacity, we can fit a whole weeks worth of clothing in one load!
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still experimenting with This appliance I haven’t bought a washer in over 30 years so much has changed. I needed more guidance from the sales people.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear you've recently updated your laundry routine! We know the changes to laundry can be overwhelming, so we have a Use and Care Manual that outlines the features of this unit, as well as the best practices for use, all in one place. You can find the Use and Care Manual for your model in the "From the Manufacturer" section of this webpage. If you have any additional questions, don't hesitate to reach out. We're always happy to help.
Best ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been the best washer and dryer I have purchased.
I would recommend this to a friendWasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love is item. I am so far happy with my purchase.
I would recommend this to a friendScams
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They told me in the store this is a brand new washer machine and is not once they connected it makes a weird noise they said is because is new but once you uses the machine is going to have an smooth sound liers
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help go over the sounds you are noticing with your new washer. We recommend checking to make sure that your washer is completely level to the ground, as this helps prevent excessive vibrations and out of balance conditions. When the washer is not leveled it can also cause louder operational sounds, due to the spin cycle overcompensating. You can also check out our article titled "Top Load Washer - Noises Heard During Agitation" located on our GE Appliances website in the support section, to view a list of sounds that are normal and abnormal. If additional assistance is needed, you can schedule an appointment with our Bodewell service team by calling 1-833-426-3393.
Get it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! And the dryer that came with it! This washer has me feeling like I can wash anything lol
I would recommend this to a friend5902
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Purchase matching set. Absolutely love the products
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to send us your review and being a valued GE Appliances customer. We are glad you chose us for your home and decided to get the set. We think you will be impressed with all the other features these great units have as well.
- Cons mentioned:Spin cycle
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really hate this washing machine my basement flooded and it caused the washer to stop spinning
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you reaching out to share your experience and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances
Smart washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to program a revised washing cycle as a download is the best feature.
I would recommend this to a friendWe love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its absolutely beautiful taking it out of the box... Would definitely purchase again...
I would recommend this to a friend- Cons mentioned:Noise level
DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new GE units are the worst washer/dryers I've ever come across. These units are extremely loud and they don't have the built-in detergent reservoir as stated in the specs. Overall quality with regards to the exterior metal, lid, and detergent dispenser is very poor. I don't expect these lasting until just past manufacturer's warranty without repair calls.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - This unit has the Flex Dispense Drawer. This drawer holds liquid fabric softener/conditioner, pre-wash detergent, and detergent packets. There is also a bleach dispenser in the front left corner of the unit. If you are experiencing a loud noise, such as the unit shaking or moving, please ensure your unit is leveled properly. You may also view a helpful troubleshooting article on our GE Appliances website titled TOP LOAD WASHER - WALKING OR VIBRATING. We hope this helps!
Fantastic job!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation. On time and done quickly. Very friendly
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear you're happy with your installation experience! If you'd like to share your feedback with Best Buy, they can be reached at 1 (888) 237-8289. We're confident your washer will serve your needs well for a long time to come!