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Customer Ratings & Reviews

$699.99
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The comparable value is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,667 reviews
  • Rated 5 out of 5 stars

    Love my washer!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It’s faster and my clothes are cleaner than before. My phone tells me when cycle is finished. The outside is lovely. I have the matching dryer. Like the easy way detergent and additives are added. Happy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very nice and price was cheap! Can’t wait to wash clothes every day!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Spin cycle

    Rated 2 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job washing. It’s a bit loud. Moves during spin cycle. Had it checked it out but it’s just normal for the model.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new top load washer. Sometimes we have found that if the unit tends to move it may be a leveling situation. We suggest checking the leveling legs on the unit to insure its leveled properly. We hope you continue to enjoy using it and it becomes a great addition to your laundry space for many years. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    No regrets regarding purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features I really like about the GE Profile are the impeller and the WiFi. The impeller allows Queen size and larger loads to be washed without getting tangled. The WiFi is convenient for knowing which cycle is running without having to check the machine and I can adjust the cycle via the app.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi – thanks for taking the time to write a review! We’re delighted to hear that you’re fully satisfied with your washer performance and that you’re enjoying the impeller and Wi-Fi connectivity features. It’s great to hear that our products are making your laundry experience more convenient and we will be sure to pass along this great feedback to our design teams. Thanks for being a part of the GE Appliances Family! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and efficient washer and very easy to operate. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Like the easy button cycle options. Little to no noise while washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer machine has been doing a great job.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave us your review and being a valued GEA We hope you continue to enjoy using your dryer and that it works great for you for many years! Please let us know if we can assist with anything else. We are happy to help! Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Rating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price and good features. Pretty close match to our dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and big water saver a lot of room to do big loads

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to leave us your feedback. We are happy that your new GEA washer is saving you money as well as providing that added convenience for you and your family. We hope you continue to enjoy it for many years to come! If there is anything else we can help with in the future please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works amazing! super quiet and fast! you wont regret getting the washer or dryer and it is huge can fit a king size comforter in and still have room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Quick and easy to operate glad i purchased.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - thanks so much for reaching out about your beautiful GE Profile Smart Washer! We’re pleased that you’re finding it user-friendly and that you’re happy with your purchase. We hope this washer becomes a favorite in your laundry space for years to come and please feel free to reach out anytime if we can assist in any way. Have a wonderful day! Lauren@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    it's ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ok. It's pretty loud during the operation. It'd be nice if it was quieter. The wash settings are a little confusing too.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi! Thanks for leaving a review. Sorry to hear that you're not totally pleased with your unit. If you have questions or concerns about noises you're hearing, an article on our website titled TOP LOAD WASHER - NOISES HEARD DURING AGITATION may be able to help further. Also, if you have questions about the controls, take a look at the Use and Care manual, here: https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf - We're always here should you have other questions in the future. All the best. -Michael@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here good purchase and easy to used.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy using your washer and If you need anything else, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending time researching and asking questions we decided to go with this model. It has a number of great features and settings. After using it we like it even more. It's quiet and saves water!! So glad we bought it at Best Buy and that Joe too his time to shows many washers and answer our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a very good washer. It will let you manually pick to fill the tub with water and not override you. I have been extremely happy with the WASHER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of the unit was great. The use of the washer is great. The previous washer was an LG and we were not happy that the unit didn't lasted a short time before we started having problems with it so we researched the ge unit and decided to purchase that unit and so far we are happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer/dryer set, they’re pretty and work amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the programming capability. So easy to use and time saving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, easy hook up and very awesome upgrade!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, Thank you for taking the time to leave your review. Congratulations on your new washer purchase! Your review lets us know we are on the right track. If we can help with anything else, you may need in the future please let us know. Take care. -Mel@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!! I really love the look of this washer and how well it works

    I would recommend this to a friend