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Customer Ratings & Reviews

$699.99
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Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1634 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,634 reviews
  • Rated 5 out of 5 stars

    Modern day washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Washer is awesome!! It has the all the settings for your laundry needs and also links with the dryer so it’s setting dry on whatever the washer is on. I would recommend this washer because it won’t break the bank and is very satisfying for your laundry needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good I love the features and options. Overall I'm pretty happy about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Easy to Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great so far. It has a large stainless steel tub; quiet when washing; and efficient. It is a nice-looking washing machine. I only have 1 complaint: When pressing the wash cycle button. I keep getting the "pause" cycle. It is excellent other than that issue.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong product delivered and broken drip pan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incorrect washer was delivered initially and then they broke the drip pan underneath and did not report it to me.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry that the incorrect washer was delivered and the washer pan was broken. We strongly advise contacting your retailer directly, as we are confident that they will get these issues resolved. GE_Appliances

  • Rated 5 out of 5 stars

    Love my washer/dryer set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have the set washer/dryer. it is truly a smart appliance! I still haven't discovered all the features. Its sleek and modern, but still has GE's dependable quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product, gets all the stains out of my work shirts, even tea stains :) 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it… he said it seem like his clothes are extra clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning Curve

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s definitely an adjustment getting used to the amount of water that it uses, but thus far I love this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, its working great, the best i had so far

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the loudest washer I have owned. Other than that it does clean well.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      With all washers, some level of noise is normal. However, it is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. -- We recommend checking out the “Sounds” section on page 28 of your Owner’s Manual for descriptions of noises you can expect with this model. The Owner’s Manual can be viewed at the bottom of the Features tab on the Best Buy product page. -- If your washer is making abnormal noises, we recommend scheduling service online by visiting the GE Appliances website or by calling 1-800-432-2737. GE_Appliances

  • Rated 5 out of 5 stars

    Our washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great to us! We love it! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet, efficient and washes clothes well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Don’t do jt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job, but it shakes and jumps and makes so much noise, I may as well be at a laundromat.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      There are many sounds associated with washers; however if your washer is noisy there may be a simple solution. We recommend following the troubleshooting suggestions in the support article titled: "Top Load Washer - Walking or Vibrating" on the GE Appliances website. GE_Appliances

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning, I was not happy purchasing an advanced washer. I wanted simple, but would have to wait for delivery. I purchased a washer I could bring home immediately. I have used it for about a month and I am so happy. It is better than I expected. GREAT PURCHASE

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate your purchase and so glad you're pleased with your washer. This is a great unit and we hope that you have many years of service from it. Welcome to our GE Family. If you have any questions in the future, please let us know. We are here to help! -Don@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Solid and Happy with Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid washer by GE. Happy with the purchase replacing a previous washer that died after 6 years (the old one wasn’t GE) it could be easier to use the connected app for starting loads remotely if you’ve already loaded the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Easy installing Love GE brand appliances

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's great to hear that you love your new smart washer! Be sure to take advantage of the smart benefits with the SmartHQ app. We appreciate you trusting the GE Profile brand! -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE has always been my go to brand. Reliable dependable machine that will be worth your choice for ge product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drain hose was too short so had to buy longer hose. The connection comes straight out should be at an angle, but all else is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Bluetooth connection I can be at work and text my kids that I received notification that the wash cycle has completed and to take the clothes out of the washer and put in dryer

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as quiet as I would like but it’s okay .

    I would recommend this to a friend