Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Excellent washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable and it works as great as the expensive brands. Clothes smells clean the spin cycle is great clothes almost as dry some of them I just hang up and dryw right away. I will definitely purchase the same brand dryer when it's time to replace my old dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for your review and being a valued GEA customer. We are happy that you are enjoying the ease of using your new smart washer unit! We hope this smart washer brings joy and convenience for you and your family for many years! Please let us know if there is anything else you need in the future. Sincerely- Dianna@GEA
Home owner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good quality Drivers were very quick and efficient
I would recommend this to a friendBus
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and I recommended this is good card and they have
I would recommend this to a friendFancy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer. I admit I didn't know what I purchased because I was going by size needed but absolutely love it. The only thing is, there is a piece of tape that covers the part that allows the machine to register you are doing a load. The tape is on the part that goes in the slot where the lid locks.
I would recommend this to a friendGreat washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. We love how big the drum is and how well the spin dries the clothes after the wash.
I would recommend this to a friendWashy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes the clothes quietly and without walking all over the floor
I would recommend this to a friend- Cons mentioned:Noise level
Adequate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the washer and dryer set for a month, but so far, seem adequate. Con - VERY loud!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Your new washer may sound different from your prior unit because of the newer technology. Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle.
- Cons mentioned:Balance
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes don't come out as clean as my old front load washer. Clothes that were put in washer that were folded came out still folded even though washer was only filled half way.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .This is a high-efficiency washing machine which requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer and may not cover the top level of the clothes. This is normal. -- To improve wash performance, use the correct amount and type of detergent, load carefully, and select the right amount of water and settings for your load size. Keep the lid closed during the wash cycle. For more helpful tips, see the article titled “Washer - Clothes Not Cleaning Well” on our GE Appliances website.
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy! Runs great! Installment was great and easy
I would recommend this to a friendBrand response from GE Answers
Posted .We’re so glad to hear you’re happy with your washer, and also had a positive experience with installation! If your installation was done by a team and you'd like to share your feedback regarding that with Best Buy, their customer service can be reached at 1 (888) 237-8289. We’re confident the washer will serve your needs well for a long time to come!
- Pros mentioned:Capacity
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, large capacity, very sleek looking. Love it.
I would recommend this to a friend Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having them returned. Just were not happy with the washer. Was not comparable to my old units.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear you're not happy with the washer, as we always want to provide a great experience. Your feedback will be shared with our team. If you still have your washer and want to reach out to us with a private message over our GE Appliances social media (such as Facebook or Instagram), we'd be more than happy to address any concerns.
GE Washer ❤️
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far loving my new washer !! Did not realize it hooks up to wifi , then sends messages when its done , also can control from app ! Dies a great job washing and love the glass door which enables me to see whats going on! So far I love it !
I would recommend this to a friendGe Profie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer. Cleans better and I can reach to the bottom of the basket without standing on a small ladder.
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you're enjoying this washer's easier access capacity that allows you to enjoy the large 5.0 cu. ft. capacity while still being able to easily reach the bottom of the washer. This model also features Adaptive Smart Wash Technology that enables optimization of cleaning power and fabric care within each cycle! We're confident this unit will continue to be an asset in your laundry routine for years to come.
Great high efficiency washing machine. Would buy a
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible high efficiency machine. can wash twice the size of laundry than my prior washer in the same amount of time,
I would recommend this to a friend- Cons mentioned:Noise level
Too loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not clean as thorough as expected and is way too loud
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks so much for your purchase. This is a really nice washer, and we want you to be happy with your washing results. We recommend trying the Power Clean cycle along with Deep Fill and Deep Rinse to see if that helps. Our new washers do sound different than older washers. You'll hear clicks, water flowing, gear sounds followed by pauses, and electric hum sounds. If you view the manual on page 24, you'll see a QR code that you can scan to hear all the different sounds that are normal.
My New Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my best washer I have ever bought. It is everything all the reviews states about it and OH BOY it is so quiet I forget I have it on!!
I would recommend this to a friendGreat washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is top notch . Lots of choices to get those clothes clean .
I would recommend this to a friendMachine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is superb and will always recommend this to anyone planning to buy such. The advanced technology system of the machine is outstanding and good
I would recommend this to a friendBrand response from GE Answers
Posted .We are happy to hear that you are impressed with your new washer and that you put your trust in our units for your home. We are confident with each use that you will continue to be pleased with its wash performance for many years!
My laundry machines
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was is financing with purchase which strain away from finance and I can go on paying it off within time limit and the machines working very good. I love it.
I would recommend this to a friendGE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washing machine. Great value and ease of use.
I would recommend this to a friend