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Customer reviews

Rating 4.3 out of 5 stars with 1662 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,662 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here good purchase and easy to used.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy using your washer and If you need anything else, please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    GE Profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its does a good job I like how it looks an very satisfying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer/dryer set, they’re pretty and work amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Very silent. Nice features and reliable brand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, easy hook up and very awesome upgrade!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, Thank you for taking the time to leave your review. Congratulations on your new washer purchase! Your review lets us know we are on the right track. If we can help with anything else, you may need in the future please let us know. Take care. -Mel@GEA GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the programming capability. So easy to use and time saving.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!! I really love the look of this washer and how well it works

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sarge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine I have a,ready gave a review Please check all my reviews

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious washer, cleans clothes consistently without damage

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it. We hope it continues to be a convenience and joy to use for you and your family. Sincerely- Dianna@GEA GE_Appliances

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Extra large loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. I love the size and the many settings.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy your GEA Top load washer and that it keeps meeting all your expectations. If you need anything else, please let us know. All the best! Dianna@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issue the first day I purchased it was great .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, peasy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to use. Looks great.ove the sensor technology.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE Smmart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in store service by Salesman, Great delivery and set up!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware, avoid GE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst appliance I have ever purchased. Bought it for my daughter as a house warming gift, and within two months it has flooded her laundry room four times. GE customer service is abysmal. They have sent techs out 4 times, twice saying they found different problems, twice saying there was nothing wrong. GE still has not fixed the washer and when I requested a replacement, GE told me we have not had enough failures to qualify for replacement yet. I will never consider another GE product. Buyer beware, GE produces garbage, and their warranty is useless.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE Dyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the ease and look of our new dryer and are sure it will last us yrs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer but would not buy from Best Buy again.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - we appreciate you taking the time to write a review. Our apologies that you did not have the experience you were hoping for with Best Buy, but we’re happy to see that you’re loving your new washer. We hope it become a favorite in your laundry space for many years and please feel free to reach out anytime if there is anything we can assist with. All the best! Lauren@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Noisy and water issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer (and dryer set) four days ago, and I will be returning my purchase. The washer is very loud, and it would release small volumes of water throughout the day while the washer was idle/inactive. I don't know if every customer experiences a similar issue. It does have neat features, and it does look aesthetically pleasing, but I was not satisfied with my overall purchase unfortunately.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We're sorry to hear about the trouble you're having with your new washer. This does not sound like normal operation. If you still have the unit, we recommend taking advantage of your warranty and calling our GE Appliances Consumer Service line at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled service technicians will be able to solve this problem for you. We truly apologize for the inconvenience caused by this situation. Please reach out if you have any questions, we're here to help. Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    great service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a horrible experience at another Big Box "hardware" store and was pleasantly surprised with the service at Best Buy! Top NotchQ

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Fantastic works great, looks great! Love the agitator!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice value for the $ here. Works great! Would recommend.

    I would recommend this to a friend