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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1314 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,314 reviews
  • Rated 5 out of 5 stars

    So Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my life so much easier with this smart washer! I definitely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer n dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are amazing……………………………….. …………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Make Me Feel Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my G E Profile washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer machine !! And my FPL account went down !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great washers and dryer and the customer service was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer/dryer combo for a gift, and they love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth each penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best .. very good quality and and good material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Um. Yeah.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's amazingly well and has reduced my house water consumption by a lot. Cannot recommend enough.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you so much for sharing! All the best! -Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Fantastic washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can adjust the settings on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine I’ve ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washing machine. Saves water with its sensing feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but don’t come with the Bluetooth adapters Everything else is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love!!!! Fast, high tech like and super appealing to the eye.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the loudest and cheapest built washing machine I’ve ever thrown money away on. It’s not worthy of installing in a rental property. Not sure how GE made such a piece of junk. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." If you believe the noise you're hearing is abnormal after reviewing this information, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    GE profile washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good quality and good warranty fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, beautiful color and super silent effects motor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs nice and smooth walked around several before choosing this one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great washing machine. Had it less than 3 months and already had to call for repair. It does not do large loads at all well.. cannot balance larger loads in cycles.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear about your experience with your washer and we're confident our service team will provide a resolution, and we recommend continuing to work with them directly. GE_Appliances

  • Rated 4 out of 5 stars

    Amys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was awesome. I love my new washer. I glad we chose this one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello. We're happy to hear that you love your washer and have had an awesome experience! Thanks for the review, and should you have any additional feedback, please reach out to us! All the best.-Kianna@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Don’t work properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like it I have tried all the wash cycles and the The only thing that the clothes are washed with enough water is bulky, the other cycles are like dry cleaning, of course if I put it on bulky and there are few clothes, when you squeeze the drum it destabilizes, very disappointed

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. GE_Appliances

  • Rated 5 out of 5 stars

    Great washer/dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many different functions and having the app is nice.

    I would recommend this to a friend