Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Lot of noise during spin
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes lot of noise during spin, spin setting does not seem to help
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The bottom of page 24 in the Use and Care Manual provides detailed descriptions as well as a QR code/link for more information on normal washer operation and noises. You can locate the Use and Care Manual in the "From the Manufacturer" section of this product page. If this is not what you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances
Tim
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is working great and service was friendly and very helpful
I would recommend this to a friendGE WASHER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my washer. With again only complaint is that it gives the option to use tide pods but the technician did not recommend that I use them because of the casing of the pods. He said it builds up..
I would recommend this to a friendMust have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the huge tub and love the fact that my clothes don’t get all tangled up while washing
I would recommend this to a friendBrand response from GE Answers
Posted .We're so happy to hear you're loving the large tub and tangle-free wash! Thanks for sharing your 5-star feedback and for choosing GE Appliances for your home.
- Cons mentioned:Noise level
Loud GE Profile washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a noisy machine. Didn’t have this issue with my Samsung. So now I cannot do laundry late at night.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We encourage you to review the Owner's Manual for directions on how to double check to be sure your washer is level and if not how to remedy that. You will also find descriptions of the normal sounds you can expect to hear. If your washer is making sounds not listed, we encourage you to schedule a service appointment by calling our GE Appliances team of experts - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. -Vikki@GEAppliances
- Pros mentioned:Capacity, Cleaning performance
Christmas present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the clothes very clean. Large loads and small loads are clean
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks for taking the time to review your beautiful GE Profile Smart Washer! We’re glad that you’re enjoying your Christmas present and that it gets all load sizes clean every time. We appreciate you being a valued GEA customer and hope that it continues to impress you for many years. All the best. Lauren@GEA
New Washer After 290 Years.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Selected with good info in store. Delivered as promised and installed. Excellent price. Works like a charm.
I would recommend this to a friendGreat washing machine!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washing machine for a couple of weeks and have liked it. We use it almost daily and have had no issues. Fast and easy to use.
I would recommend this to a friendWhirlpool washer. Yuck.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's garbage. Every load goes off balance. I think it's because there's no agitator which I thought would be better, but whirlpool knew it wasn't. Best buy has a 15 day warranty which is a joke, disgusting and very rude to do.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry that your GE Appliances washer has not lived up to your expectations and is experiencing issues with balancing. We are more than happy to provide guidance with this washer and its balancing. Loading does have a direct impact on the balancing of this washer. It is advised to load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. We also recommend ensuring that the washer is properly leveled. All four washer leveling legs will need to be adjusted until the washer is level left to-right and front-to-back. To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. If these tips do not help with the balancing, service is advised. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393).
Fantastic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic machine. I just love it. Shop there again
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product would definitely buy again great customer service
I would recommend this to a friendWash it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, lots of fetures, very quiet, We bought it when on sale.
I would recommend this to a friendGreat Washer with Dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Experience with my Second Purchase of a Washer with Dryer at Best Buy!
I would recommend this to a friendVery impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean and pretty quiet unit. Excellent delivery process as well
I would recommend this to a friend- Cons mentioned:Noise level
Very loud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very loud - sounds like a freight train is in the house. Put it on hottest wash for sheets and the water never was above 81. Clearly lets in a lot more cold water than necessary. The warm was was all cold water. Worst machine we have ever purchased. 48 hours after delivery we arranged to return it for a different brand / model
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced with your recent washing machine purchase. Your feedback is important to us, and we understand the importance of a reliable and efficient appliance. We regret that the machine you received was excessively loud and did not provide the expected hot water temperature during the wash cycle. We take quality control seriously, and this is not the level of performance we aim to provide our customers. We do hope to have the opportunity to earn your faith back in our brand in the future. All our best. -Kacie@GEAppliances
Washy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine vary dependable love it thank you fully recommended
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and heavy duty product. I'm glad to bought this.
I would recommend this to a friendBest washer I ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine, it’s the best one I’ve personally ever had, love the connectivity aspect through the SmartHQ app. Helps to make sure you don’t forget about you’re laundry
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took my a while to get used to a new machine after having my old one for a while but I love it!
I would recommend this to a friendGE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love this machine from Best Buy and very satisfied with my purchase too...it is so big and spacious inside way better than my other machine and I am saving more energy too which is a Plus For Me
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to share your review. We are so pleased to hear you are loving your new washer. This is a great model with amazing features and we are glad you are pleased with your purchase. Saving energy is on this model is also a win-win! If you have any questions in the future, please let us know. We are happy to help! Joyce@GEA