Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Fair Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine runs a little loud, drain pump had to be replaced after 1 year and 6 weeks.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We hate to hear you have concerns with the washer's noise, and had to replace the drain pump. If it might be helpful, we have information about what sounds the unit may make on page 24 of the manual; if you'd like to view that, you can do so on our GE Appliances website when you look up the model number and go to the product page. If you have any other concern, you're always welcome to reach out to us with a private message over our GE Appliances social media (such as Instagram or Facebook). We'd be glad to assist.
The perfect Brand !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent brand !! As always The perfect washer !!!
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet washing machine that has great smart features.
I would recommend this to a friendNewer DOES NOT Equal Better
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this along with the dryer combo to restore the look of our laundry room. Out with the old GE washers and in with the new, am I right? Nope. Couldn’t be farther from the truth. Yes. They’re fancy. They have Wi-Fi capability which means you can monitor the wash from the comfort of an app on your phone. However, don’t let the sleek design fool you - they are rigged to go bad around the time the warranty is set to expire. I haven’t had this many issues with a washer made decades ago. Just run. Stay away.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad that you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. No complaints so far.
I would recommend this to a friendHe washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is much quieter than my previous washer . It was easy to use once I read the manual
I would recommend this to a friendLOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I learned how to use it I love everything about it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- It's great to hear that you're loving your new GE washer! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. We hope it continues to be a great addition to your laundry space for many years! If there is anything else we can help with in the future, please let us know. All the best- Dianna@GEA
Great product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Fit as stated. Installation by delivery guys went well.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello-Congratulations on your new washer and dryer. We are so happy to hear the installation went well and the delivery went well. We are glad your new washer and dryer are working well for you and your family. If you have any questions please let us know. We are here to help! Joyce@GEA
- Cons mentioned:Noise level
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy! Are laundry room is on the 2nd floor and it sounds like it's going to break through to the first floor
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - we're very sorry to hear that the unit's sound levels haven't met your expectations. We always strive to make products with the highest quality possible, so we will make sure that the appropriate teams are aware of these concerns regarding the sound levels for this washer. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- Please reach out to us on social media if any other questions or concerns come up. Take care. - Pablo@GEA
- Cons mentioned:Noise level
Too Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy. I have to close the laundry room door and still have to turn the volume up on my TV 2 rooms away.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - we're very sorry to hear that the unit's sound levels haven't met your expectations. Please know we will share your thoughts with our product and design teams for future design consideration. -- Modern washers will generate certain sounds due to the nature of their design, and you can learn more about this by referring to the article titled "TOP LOAD WASHER - NORMAL SOUNDS" on our GE Appliances website under the "Support" section. -- Please reach out to us on social media if any other questions or concerns come up. Have a great one. - Pablo@GEA
GE washer - best brand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Would recommend it 100 percent! Excellent wash cycles.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send us your review. We hope you are continuing to enjoy your washer unit and that it’s become a great addition to your laundry space. If there is anything else we can help with in the future, please let us know. Sincerely-Dianna@GEA
Horrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in one year. Use it a few times and now it doesnt spin
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help out with your washer not spinning. We recommend trying out an electronic reset, by unplugging the power cord for 2-3 minutes, then plugging it back in. You can also check our article titled "Top Load Washer - Does Not Spin" on our GE Appliances, for additional troubleshooting. If the troubleshooting doesn't help, we recommend scheduling an appointment with our Bodewell service team by calling 1-833-426-3393.
GE Washer and dryer are excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE is a great product I would recommend the washer and dryer set
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your kind review. We do hope that you continue to enjoy using your washer and any other GEA unit that you own. We are happy to help if there is anything else in the future that you need. Sincerely- Dianna@GEA
Amazing!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery, easy hook up and very awesome upgrade!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, Thank you for taking the time to leave your review. Congratulations on your new washer purchase! Your review lets us know we are on the right track. If we can help with anything else, you may need in the future please let us know. Take care. -Mel@GEA
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tub is large not sturdy enough. The towel setting is not great for towels, you have to use bulky or the water doesnt drain. Water doesnt evenly sprad through the load and you can fill tub to the capacity or it gets thrown pff balance. No need for a deep, large tub if it cant handle the loads.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The Towels and Bulky are similar cycles. It is fine to use whatever cycle works best for you. We do recommend that you select the Deep Fill so that you can have the most water for the cycle. All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch.
During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. If you continue to have issues, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-4BODEWELL (833-426-3393)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed.
GE PROFILE WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT VALUE FOR THE MONEY ,YOU CAN NOT GO WRONG WITH GE PROFILE
I would recommend this to a friendFlooded our laundry room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was installed but did not work during first rinse cycle. Water flooded our laundry room. It was a issue with the machine and it was removed by installers and our old machine was reinstalled.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Sarge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine I have a,ready gave a review Please check all my reviews
I would recommend this to a friendMay need a hand pushing here n there
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes garments as any washer would- I should’ve bought a cheaper one since they all work alike’
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Washer Review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice value for the $ here. Works great! Would recommend.
I would recommend this to a friend