Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
GE Profile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very reliable brand.. however I think load does not wash very well even with minimal clothing. I think front load would have been a better choice
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer. We are sorry that so far you are not that impressed with your washer unit and want to try and help out. There is a helpful chart on page 8 of the use and care manual that we can link here- https://content.syndigo.com/asset/0e2ba3f9-96f6-42c7-a046-156d07c867eb/original.pdf. That helps show in details how and when you use certain cycle selections on your unit. There is also some troubleshooting information in the manual if you need that as well. We hope this helps with having a better experience with your washer unit. If there is anything else you need in the future, please let us know. Sincerely-Dianna@GEA
One of the best washers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick delivery, works as described, highly recommended!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also liking it. We hope it continues to be a convenience and joy to use for you and your family. Sincerely- Dianna@GEA
Extremely satistied with Best Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and delivery service from Best Buy. Outstanding product.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my daughter loves this washer...says it cut her laundry time in half
I would recommend this to a friendGE Products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate! Excellent workmanship! Quality GE products!
I would recommend this to a friend- Cons mentioned:Agitator
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Load shift an then weight cause spin cycle to knock not just spin
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for sharing your review. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. We recommend that you review the load type chart in the "Loading the Washer" section on pg. 18 of the Owner's Manual. Thank you for choosing GE Profile for your home. Kind regards. -Don@GEAppliances
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice. It is somewhat quieter than my last one
I would recommend this to a friendWasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my.washer. my saleman was great andnmy purchase was great
I would recommend this to a friendGe washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value good product very satisfied with our buy
I would recommend this to a friendDoes a great job so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Removes stain and like the quick wash option.
I would recommend this to a friendWash wash wash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are a great match for me I love em super quite and hige
I would recommend this to a friendTechnology-driven washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having never actually purchased a washer, getting accustomed to the updated technology along with not having an agitator.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer, and hope you are enjoying it. If you have any questions in the future, or need anything else please feel free to reach out and let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ease of use
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is a good product, easy to use and no problems, I'll wait and see how it serves me within a year
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks so much for your purchase. We are so happy to hear you are pleased with your new washer. This is an excellent model and we hope that you enjoy it. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
- Cons mentioned:Reliability
Washers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None of these washers are made to last compared to washers of the past
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for sharing your perspective on this washer. We appreciate your feedback and understand your concern regarding the longevity of modern washing machines compared to older models. We continually strive to improve our product offerings and take customer feedback seriously. If you have any specific issues or concerns with your washer, please reach out to us on social media. We are here to assist you and ensure that you get the most out of your washing machine. Your feedback is valuable to us as we work towards providing appliances that meet both modern and traditional expectations. Thank you for choosing GE Appliances, and we hope to continue serving your needs in the future. -Kacie@GEAppliances
- Cons mentioned:Noise level
Noisy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy washer and the detergent and fabric softener dispenser is leaking sometimes
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. You may be using too much detergent if you notice that it's leaking. We recommend using less detergent if you have soft water, a smaller load or a lightly soiled load. Also, if you're not already using it, please switch to High Efficiency detergent such as Tide PODS™ and liquid detergents. We hope this information is helpful. Best wishes. -Don@GEA
Loud loud loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It us one month that we have it and i wull be giving it away sine tge noise level is unacceptable
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We want to help go over the sound level you are noticing with your washer. We first recommend checking that your unit is completely level to the ground. This will help prevent out of balance conditions from occurring and reduce extra sounds. You can level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. We recommend checking our article titled "Top Load Washer - Noises Heard During Agitation" located on our GE Appliances website in the support section. This article has a list of sounds that are normal to notice.
- Cons mentioned:Reliability
Nothing but problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it about a year ago and nothing but problems.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your washer so we can further investigate. -Don@GEAppliances
Horrible Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item gave me problems twice in a month. The return process was an absolute disaster; and I have been waiting for nearly 3-4 weeks for my full refund. After going back and forth and best buy reps telling me they will call me back and they don’t, I had to dispute the amount through my best buy card. An absolute joke of a process all around and poor customer service.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know any issue with your washer must have been concerning, especially as you had difficulty with the return process. If you’d like to share your feedback regarding that process with Best Buy, their customer service can be reached at 1 (888) 237-8289. If you still had the washer, we would have been happy to assist with your concern. As you've returned it, your feedback regarding the washer will be shared with our team for review. Going forward, we’ll work to earn your trust in our brand again. -Sarah@GEAppliances
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensing alarm keeps coming up.doesnt seem to do a good job washing clothes
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To improve the wash performance, use the correct amount and type of detergent, load carefully, and select the right amount of water and settings for your load size. We recommend you review the support article on the GE Appliances website titled: "Washer - Clothes Not Cleaning Well."
- Cons mentioned:Reliability
GE washer a dud
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy washer broke down after 3 weeks. The whole operating system on top had to be replaced. It took 6 weeks to get the part and get it installed. GE did send me a 75 dollar check to go to the laundromat after a complained every day!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear that you had a problem with your washer after only 3 weeks of use. We understand the inconvenience that was caused by this issue. We're glad to hear that our certified technician was able to provide a resolution and you now have a functioning unit. Thank you for being part of the GE Profile family. Best regards. -Don@GEAppliances