Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Laundry room essential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hadn't had a top loader washer in over 20yrs,i can honestly say i love my new GE Profile Washer.
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are enjoying it so far. We think you will continue to be impressed with this amazing washer for many years!
Perfect space saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my laundry room more functional and clean. The washer is fast, love that I get to use my phone to start a load . The dryer takes a little longer to dry but over all great
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you're loving the performance from your washer! The SmartHQ app is such a great benefit to use with this unit. Thanks for trusting the GE Profile brand!
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothing has been efficiently washed and fresh scent holds and all clothes come out cleaned 100%!
I would recommend this to a friendGreat upgrade
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Service team installed quickly and with care.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washing machine. Everything is working out great. The delivery team did an excellent job installing and proving needed information.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer. I also learned that it’s has wifi and I downloaded an app and added my washer and it tells me how many times I washed and how much time I have left .
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to contact us with your review. We are glad that you love the water features that your washer unit provides! It lets us know we are on the right track to providing quality, convenient products for our customers. If you need anything else in the future, please let us know. All the best! Dianna@GEA
Replacement GE Clothes Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First unit delivered did not work. Panel would not power up. The replacement works like a charm.
I would recommend this to a friendBuyer beware on open box purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this washing machine at a Best Buy outlet store. It was hard to see the body of the machine because it was all wrapped up in plastic wrap. I could lift the lid and look inside and I could see the control panel. All looked normal. The machine was delivered fully wrapped in bubble wrap. The delivery drivers left. I was not planning on installing the machine until the next day. Once all the plastic wrap and bubble wrap was removed I observed a large round dent in the front of the machine about the size of a volleyball. A 6" horizontal dent was on the lower right side of the machine and another horizontal dent on the lower left side of the machine. I was not happy with this but decided that I would install the machine and run a test load and possible live with the dents since it was an open box purchase. As the machine was washing water was running out from the bottom of the machine and all over my laundry room floor. It was a mess. Obviously whenever the dents were made in the machine something must have loosen inside the machine causing a leaking situation. At this point I decided to return the machine for a refund. The machine was unusable. I have no complaints about the machine itself if it had been in perfect condition and running order but it was not. Buyer beware on purchasing open box items. lesson learned for me. Item was returned a couple days later and was never used again by me. Again, my complaint is not about the machine but the damage that was done and the fact that none of this was disclosed at my time of purchase. I did not have a chance to properly evaluate the machine due to the damage and the leaking.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to reach out and share your experience. To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Warm regards. Lauren@GEAppliances
Dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is great. Multiple settings meet all my needs.
I would recommend this to a friendBrand response from GE Answers
Posted .It’s wonderful to know the dryer’s settings perfectly suit your needs! We’re glad it’s making laundry easier for you.
- Cons mentioned:Noise level
Bad experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended!!! Exactly one month after delivery the product stopped working, does not complete cycles and makes a frightening noise, can not use it, and manufacturer’s warranty, because Best Buy only offers 15 days, assign me an appointment for three weeks for the technician to come to evaluate the machine. Imagine three weeks without washing clothes!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to contact us with your review. We are sorry to hear that your washer unit stopped working and understand your frustration. We heop it has since been resolved but if not we would suggest calling our service line and having one of our technicians come out to see your unit. We will list the phone number below.
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
We hope this helps! But if there is anything else we can help with please let us know. All the best! Dianna@GEA
NICEMACHINE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE MACHINE LOVE THE EASEY REACH FEATURE BUT THE MOTOR IS NOISY STILL GLAD I BOUGHT IT
I would recommend this to a friendBrand response from GE Answers
Posted .While we’re glad you’re happy overall with your washer, we regret that you have a concern with the noise level. You may want to make sure the machine is leveled, to ensure extra vibration isn’t adding to the noise level. If it may be helpful for you, we have more information about sounds the washer may make on page 24 of the manual. If you’d like to view that, you can do so on our GE Appliances website when you look up the model number and go to the product page. Your feedback regarding the noise will be shared with our team for consideration.
Ge dryer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had less than a year anf already not drying properly. Lint trap catches lint outside of the tray and dispenses lint on clothes. Purchased with washer in place of a set 13 years old and that dryer worked better
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking out our article titled "Dryers Excessive Lint" on our GE Appliances website for guidance on resolving this issue.
Washer review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! It’s powerful and quiet and gets the job done.
I would recommend this to a friendThe gift of high technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful! It’s very fancy choosing on different options to wash clothes
I would recommend this to a friendVery good nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this washing machine, it is a very good brand, but above all I love how it does all its functions, I am delighted with it
I would recommend this to a friendMs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy it again! Love this brand! Would recommend to family and friends!
I would recommend this to a friend10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Great space and no issues .. easy to set up yourself!
I would recommend this to a friendworks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to follow instructions for installation and operating
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently moved into a house with some old washer and dryer and previous owner was a disgusting scumbag. The inside of the washer was filled with tons of dog hair.
I would recommend this to a friendBrand response from GE Answers
Posted .Oh no! Sorry to hear that! We are thrilled though that you chose us to replace the bad units you had in your home and hope that you are loving your new GEA washer so far. We are here if there is anything else you need in the future. Sincerely- Dianna@GEA
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a small dent in dryer but works fine and dryer is really quiet
I would recommend this to a friend