Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Spin cycle
Worse Purchase Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it zero stars I would. Owned it less than a month and it is already broken. Will not spin and keeps making a clicking noise over and over again. Completely my fault I did not get the Best Buy warranty because we did not expect it to last less than a month. Now we have to wait over a week to get someone to look at it. Back to the laundry mat we go because we can not go without clean clothes. So not only are we out almost $1500.00 that we paid for the set now we are out money to go elsewhere to get our clothes washes.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Our apologies that your washer is not functioning properly. We understand how much disappointment and frustration this situation has caused. We appreciate your patience during this time, and we're confident our certified GE Appliance technician will do everything possible to resolve this problem. Please reach out to us on social media if you need further assistance. Warm regards. -Don@GEA
Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second time that we’ve purchased this washer. First one lasted 11 years with minor problems along the way. Happy wife…. Happy Life!!!
I would recommend this to a friend- Cons mentioned:Noise level
Good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, but it is loud, and I wished it added more water
I would recommend this to a friend It's perfect I recommend it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect, I recommend it the application works perfectly with the code it comes with, you can send it to work, in short, I recommend it
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color and how great this washer runs. It also washed clothes great
I would recommend this to a friendCame damaged twice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Undetermined haven’t received one that hasn’t been damaged
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Washer/dryer set
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer/dryer it has so many features. Plus it’s eco-friendly. I choose dark gray color. I get so many compliments. Best investment.
I would recommend this to a friendGreat Washer with Dryer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Experience with my Second Purchase of a Washer with Dryer at Best Buy!
I would recommend this to a friendWash it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, lots of fetures, very quiet, We bought it when on sale.
I would recommend this to a friendOK machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls are a little touchy-I pushed start but apparently touched it twice without knowing and the machine stayed on pause until I went to check to see if it is was done and saw it paused. But otherwise it's a nice machine.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and hope the more you use your new washer the more you will like it. This is a really nice model. The machine will automatically drain any time the lid is left open for more than 15 minutes and water is present. If the washer is in a paused state with the lid closed for more than 24 hours and water is present the washer will come on and drain the water. We hope this is helpful. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since we got this and the dryer we’ve run it almost non stop. All the options and the ability to have on my phone is great.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for your review. We are happy to hear that you are enjoying your new smart washer unit and have already gotten a lot of use out of it. We hope it continues to be a favorite in your laundry space for many years. If there is anything else you need please let us know. Sincerely- Dianna@GEA
Excellent So Far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used not quite a month. Quality seems top notch. Love the multiple wash, spin, rinse, and temp options. Sale price and 10 year warranty made buying decision easy.
I would recommend this to a friendFantastic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic machine. I just love it. Shop there again
I would recommend this to a friendVery impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean and pretty quiet unit. Excellent delivery process as well
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and heavy duty product. I'm glad to bought this.
I would recommend this to a friendWashy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine vary dependable love it thank you fully recommended
I would recommend this to a friendGreat Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, I didn't realize how bad my old washer was until I got this one. It has a variety of cycles which work great.
I would recommend this to a friendWorks wonders
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer it does just about anything you need. Plus it locks the lids so the kids can’t throw stuff in it.
I would recommend this to a friendExcellent washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been enjoying our new washer for almost a year now with no problems. Love the big tub size to fit my blankets and sheets in!
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took Some Getting Used To With All The New Technology But I Do Love It Thank You GE.
I would recommend this to a friendBrand response from GE Answers
Posted .We understand the adjustment to a new washer can be hard, so we've created a Use and Care Manual that perfectly explains every feature and setting. You can find the Use and Care Manual for your washer model in the "From the Manufacturer" section of this product page. Don't hesitate to reach out to us if you ever have any questions!