Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Loud GE Profile washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a noisy machine. Didn’t have this issue with my Samsung. So now I cannot do laundry late at night.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We encourage you to review the Owner's Manual for directions on how to double check to be sure your washer is level and if not how to remedy that. You will also find descriptions of the normal sounds you can expect to hear. If your washer is making sounds not listed, we encourage you to schedule a service appointment by calling our GE Appliances team of experts - Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. -Vikki@GEAppliances
GE Washer is GrEat!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of the drum in this machine! Fits a big load with no issues. Love the digital touch features!
I would recommend this to a friendGreat color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Works great I really like all the features and Wi-Fi.
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad to hear you're enjoying your washer, and appreciate its features and WiFi connectivity! We always want to provide a quality product and great experience, and we're confident the washer will serve your needs well for many years to come.
Totally happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this going on two years still operates like a new one and we wash two to three loads a day
I would recommend this to a friendChamp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works like a champ! All the different settings make things easier
I would recommend this to a friend- Cons mentioned:Balance
GE Profile washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer cannot be loaded with large or medium loads. The tub will spin out of control and bounce against the walls. This after 1 year of use. Techs told us this is a common issue for this model
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Our apologies that your washer is getting out of balance frequently, as we can certainly understand how disappointing that is and why you’d like some clarification on that. The best way to prevent your washer from getting out of balance is proper loading and sorting of loads. For tips to improve these issues, see page 18 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Must have
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a great machine. Will buy again when needed. Love the color
I would recommend this to a friendHandles a load
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but the top scratches to easily. Needs a resistant top.
I would recommend this to a friend- Cons mentioned:Noise level
don't buy it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very noisy and does not wash well,so far very disappointed.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We take all feedback seriously and will pass this along to our product teams for them to review. While we design all of our appliances for the quietest operation possible it is normal for your unit to make some noise. On the website you can find the use and care guide (page 24) normal sounds you should hear from your new washer unit. If the noise is causing concern, we suggest taking advantage of your warranty and calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. Dianna@GE Profile
GE PROFILE WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase And the purchase price Sales person excellant
I would recommend this to a friendLove this machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine. It has exceeded my expectations. Looking forward to getting the matching dryer soon.
I would recommend this to a friendReview
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, great value, great color, perfect fut
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer. I also learned that it’s has wifi and I downloaded an app and added my washer and it tells me how many times I washed and how much time I have left .
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to contact us with your review. We are glad that you love the water features that your washer unit provides! It lets us know we are on the right track to providing quality, convenient products for our customers. If you need anything else in the future, please let us know. All the best! Dianna@GEA
- Cons mentioned:Noise level
Bad experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended!!! Exactly one month after delivery the product stopped working, does not complete cycles and makes a frightening noise, can not use it, and manufacturer’s warranty, because Best Buy only offers 15 days, assign me an appointment for three weeks for the technician to come to evaluate the machine. Imagine three weeks without washing clothes!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to contact us with your review. We are sorry to hear that your washer unit stopped working and understand your frustration. We heop it has since been resolved but if not we would suggest calling our service line and having one of our technicians come out to see your unit. We will list the phone number below.
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
We hope this helps! But if there is anything else we can help with please let us know. All the best! Dianna@GEA
- Cons mentioned:Noise level
Lot of noise during spin
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes lot of noise during spin, spin setting does not seem to help
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The bottom of page 24 in the Use and Care Manual provides detailed descriptions as well as a QR code/link for more information on normal washer operation and noises. You can locate the Use and Care Manual in the "From the Manufacturer" section of this product page. If this is not what you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances
GE washer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. I get a notification on my phone when the cycle is done, so I don't have to constantly check on it
I would recommend this to a friendGreat!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and service. Quick and on time delivery.
I would recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying the washer. It is a very good choice for the money.
I would recommend this to a friendBrand response from GE Answers
Posted .We're thrilled to hear you're enjoying this washer model. This washer is equipped with smarter wash technology. This adaptive smart technology enables optimization of cleaning power and fabric care within each cycle! We're confident it'll continue to be an asset in your laundry routine for years to come.
- Cons mentioned:Agitator
Faulty washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was broke & it leaked all over our floors. Techs couldn’t get washer & dryer to fit in space but it will fit. We won’t have replacement washer for over a week
No, I would not recommend this to a friend Cleaner clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washing machine since it has the cycles I need. Easy for me to take the clothes out.
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear you're enjoying your new washer. This model was designed with an easier access capacity. This allows you to enjoy the large capacity while still being able to easily reach the bottom of the washer! We're confident you'll love this unit for many years.