Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
Great washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and even better looking! The size is amazing, it can hold a king size comforter easily. Downside is if you are short, like my wife, getting things out of it at the bottom can be a bit challenging! It’s definitely deep! It also holds a ton of water so watch your water bill.
I would recommend this to a friendBad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one Nither one work They have been here 3 times 4th time on 12/28
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase but so sorry to hear you have had these issues with your new washer. This is not the ownership experience we want for you and apologize for the issues you've had. Please reach out to us via a private message on Social Media with your model and serial number, address, email and phone number and service call number so we can look into this for you. Thank you! Joyce@GEA
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hade this washer now for 18 months the only thing about it the tray to put your soap and softener doesnt work well it fills up with water after there is no more soap or softener and you have to get the water out before you use the tray to put more soap and softener in it other then that its a good quality waher.
I would recommend this to a friend- Pros mentioned:Capacity
Highly Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this washer!!! My previous was a front load washer & after this purchase I totally prefer the top load. With 9 kids in the house my laundry days a heavy!! The large load capability really helps. Would definitely recommend this product!
I would recommend this to a friend GE washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large dent in front, poor fit in a laundry room which is set up for a washer and dryer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi,
We appreciate you sharing your views with us. Our apologies to hear your washer has a nasty dent in front. We know how much of an eyesore that is and will let the development team know about this. If you experience any problems with your washer, please let us know. We're always happy to help. Mike@GEA
- Cons mentioned:Agitator, Noise level
If you hate yourself buy this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the problems begin with a poorly programmed mother board. It can't sense how much laundry is in the machine. The water level never matches the need. If you need 6 inches of water it provides 2. If you press the extra water button it fills the entire tub. Too much water. The extra water button only works on some programs. Too many programs, choices. Why? The bottom impeller was the idea of a someone with no IQ. If there is 2 inches of water the clothes will ride the impeller like a cat on a Roomba. Useless. If the clothes are mid water or floating there is no scrubbing. Useless. With the tub rotating in one direction and the impeller in the opposite nothing happens to the clothes. Useless. They just vibrate with no scrubbing. The machine will go into pause whenever it feels like it. This is not a smart machine as advertised. If it is please give me the dumb one. If you try to wash a quilt all that happens is it turns into a mushroom. Air floats it to the top where as usual nothing happens. GE should be sued for false advertising. Bait and switch. I cannot leave the machine, always have to watch it because it cannot be trusted to perform as advertised. Waste of time. Waste of electricity. Waste of water. I find my clothes get very clean when I throw them in the bathtub and take a shower. Kick and stomp and rinse plus clean myself. That is efficiency. This thing is just a tub of scrap metal. Kenmore, Amana and Maytag all make mechanical washers which I am looking to buy. I can't think of anyone I hate enough to give this to them. Off to scrap metal I guess. Needed improvements. Trash the mother board and install mechanical knobs. I can make all the decisions and more intelligently. Trash the impeller and install a true agitator.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would be happy to look into this further for you. If you could please send us a PM/DM on any of our social media pages with some more information. We ask if you could please include your contact information as well as your model and serial number.
- Pros mentioned:Capacity
FIVE STAR WASHER!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! Quick, lots of room and bonus that if you download the app, it will notify you if you clothes have been sitting in the washer for more than 30 minutes. Zero complaints! Our last washer would often times soak our clothes and blankets and give an error code. This washer we can wash bulk items without any issue.
I would recommend this to a friend My super washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're beautiful, they've made my daily life so much easier and give me more time to do other things. They have great space and are quiet. I love them.
I would recommend this to a friendNew GE Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine. Fairly easy to use. It tends to be noisy—-but I had read that in reviews. Lots of settings and the clothes come out nice and clean!
I would recommend this to a friendLove my washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product. Love it. Big difference from another company
I would recommend this to a friend- Cons mentioned:Noise level
A little disappointed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 1st washer was a total lemon the water didn’t stop filling till I finally had to manually shut the water off it used all my hot water for that day. The 2nd one was delivered 2 weeks later. It work like it should but it’s somewhat loud. The water levels are low so I kinda wonder if it’s washing the clothes clean. Well all in all it is a okay washer but would read and study everyone’s reviews and decide. It’s is a good looking washer and seems well made but consider what most important to you was the consumer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to write a review. Over the years, the amount of allowable water usage has been reduced. With Washers using less water and energy, you will no longer see a wash basket full of water. Most Washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. If your clothes are not wet after a wash, please have one of our Bodewell technicians out to assess. Service can be set up via our website or by calling 833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET. -Arnesha@GEAppliances.
Excellent Washing Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer with good features. We are pleased with the features and operations of this washer.
I would recommend this to a friend- Pros mentioned:Ease of use
Great washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to reach in basket and collect clothes when cycle is complete. Multiple settings allows you to be specific (jeans, towels, linens, & whites for example), or use a normal setting for mixed batch. Unlike other washers without agitator, the auto sense really gets the basket level and cycle completes without issue. Bulky setting handled king comforter with ease, no need to stop load because it is uneven and can't spin, really great.
I would recommend this to a friend Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with it yet. So can’t complain. Other washer was messing up. Having multiple repairs
I would recommend this to a friendBrand response from GE Answers
Posted .We appreciate you being a loyal Profile customer. You can have peace of mind knowing that we provide quality and durable appliances and are here if you need anything in the future.
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great they were delivered quick and they were nice
I would recommend this to a friendWasher machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washing machine and service was also great
I would recommend this to a friendSound of The Movies in Your Home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nest Surround Sound Sub Woofer Ever! Definitely sounds like were in the Theater
I would recommend this to a friendEasy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it looks. Easy to operate. Works very well. I would recommend it.
I would recommend this to a friendNo agitator means less clean, water levels too low
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only way to wash clothes well is to use the deep fill option. The “high efficiency” puts in 20% less water than is needed to really wash clothes. It’s possible for clothes to either not even get wet ir cleaned after a cycle. I put dirty clothes in that still had dirt on them after load. Kinda defeats the purpose of a washer. It’s a real bummer because it’s just a bit off and I wish I could adjust after levels up a bit to calibrate. Ended up returning for a different brand with better reviews. We wanted an agitator as we think missing it made a difference in the cleaning quality.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .This washer is a high-efficiency washing machine with a system that requires less water while providing effective cleaning action. However, this model does offer the Deep Fill feature which allows you to add additional water to the cycle. The Deep Fill feature is recommended for special case loads only, not for typical use. We are always here to assist - please remember that you can contact us directly when you need assistance so that we can investigate and help with a resolution.
top Class
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless from the store to the house to the first load
I would recommend this to a friend