Customer Ratings & Reviews
- Model:
- PTW600BSRWS
- SKU:
- 6472679
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
That’s good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good buy, I had a few problems but they will replace it.
I would recommend this to a friendHad to get new washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I had to get a new washer and my old one was Samsung. This was the closet thing to it in my price range.
I would recommend this to a friendPerfect space saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my laundry room more functional and clean. The washer is fast, love that I get to use my phone to start a load . The dryer takes a little longer to dry but over all great
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad to hear that you're loving the performance from your washer! The SmartHQ app is such a great benefit to use with this unit. Thanks for trusting the GE Profile brand!
- Cons mentioned:Spin cycle
This washer is a pile of crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this product for 3 weeks and it is GARBAGE. Spin cycle does not work properly and now my dryer is acting up because the clothing is going in there too wet. Reached out to Best Buy to replace the product and they said "too late buddy". Last Best Buy purchase I will make. Shredding my Best Buy credit card.
No, I would not recommend this to a friend Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy it again! Love this brand! Would recommend to family and friends!
I would recommend this to a friendThe gift of high technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful! It’s very fancy choosing on different options to wash clothes
I would recommend this to a friendWrong product delivered and broken drip pan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incorrect washer was delivered initially and then they broke the drip pan underneath and did not report it to me.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry that the incorrect washer was delivered and the washer pan was broken. We strongly advise contacting your retailer directly, as we are confident that they will get these issues resolved.
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the price. Lots of settings to choose from so you definitely need to read the manual. Looks nice in a laundry room.
I would recommend this to a friendNew washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and look. I have only done a couple of loads but I am very happy with it so far
I would recommend this to a friendWasher review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! It’s powerful and quiet and gets the job done.
I would recommend this to a friend- Cons mentioned:Balance
Flawed Design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned another GE profile top loader last week assuming it was faulty, but our new one is doing the same crazy shaking. It’s so bad, it flys across the room 2 feet or more. It’s perfectly level, it’s just that GE clearly has a design flaw in these units. This is the last GE product I will own.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear that you had your dishwasher arrived broken and understand how disappointing that is. If you haven’t already, we would suggest reaching out to one of our service technicians as they will be familiar with our units and should be able to help, get your unit working properly for you. We will put the phone number below-
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
This type of feedback helps us, as we use this information to pass along to our engineers and design teams so that they may catch things like this or work towards changes that will improve on future builds. So, we appreciate you letting us know this. If there are any other concerns or you need anything else, please let us know. Dianna@ GEA
Dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is great. Multiple settings meet all my needs.
I would recommend this to a friendBrand response from GE Answers
Posted .It’s wonderful to know the dryer’s settings perfectly suit your needs! We’re glad it’s making laundry easier for you.
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! Great space and no issues .. easy to set up yourself!
I would recommend this to a friendI like my purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extra clean clothes with great smell, Dryer doesn’t tinkle my clothes
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a small dent in dryer but works fine and dryer is really quiet
I would recommend this to a friendFIRST TIME APPLIANCE PURCHASE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased an entire home of appliances. The total Tech program is the best. Free installs for a year! Looking forward to delivery; sure it will be smooth and great.
I would recommend this to a friendworks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to follow instructions for installation and operating
I would recommend this to a friendGE really out did themselves
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer & dryer is top notch when the washer is done the clothes are not wet atall so it makes drying slot shorter
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a month and 3 deliveries to get washer that was not damaged. Promised compensation, but have not seen it. The washer is a very good washer, and it is all of what the sales person said it would be.
I would recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience and encourage you to reach out to BestBuy customer service by calling 888-237-8289 to discuss further.
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One star only because a 0 is not an option. Within one week of purchase we needed a service call because the washer won't stop filling. Someone came out and did something with his computer and it was ok. Now today, having the same problem again. Will be contacting someone for another service call.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances