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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1314 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,314 reviews
  • Rated 3 out of 5 stars

    Cleans clothes but very loud.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It clothes do come out clean that is a plus. To have extra water added to the wash it’s only certain settings not all. Also it is very loud when it locks and while washing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear this washer is cleaning well, and we'd like to help improve the sound experience. Page 24 of the Use and Care Manual provides detailed descriptions of normal operating sounds. If this is not what you're experiencing, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET). The Use and Care Manual is linked in the "From the Manufacturer" section of this page. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Hate the smartwash does not fill enough to wet clo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had mine for a month now! Bought both a washer and dryer brand new! I love the gray color. I love the size of it, but I do not like the new smart wash technology it does not fill the water over the clothes! I have to set it on bulky and deep fill for it to get all of the clothes wet! What’s the purpose in having all the other cycles if it won’t even fill to the top of your clothes whether you’re doing a small load or a large load you get the same amount of water unless you put deep fill every time and bulky! Deep fillers for the rinse cycle and bulky is for the wash cycle! I would not buy this again! I however do like the max spin the clothes come out almost dry before you even put them in the dryer! Also, the washer is extremely noisy compared to my last Samsung set!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer is a high-efficiency washing machine with a system that requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal. Your new washer may sound different from your prior unit because of the newer technology. Clicks, flowing water, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. We recommend you review the support article on the GE Appliances website titled: "Top Load Washer - Normal Sounds." Thanks for taking the time to share your feedback. -Don@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine so far wash very well and uses the weight of your clothes to save water, you can make presets and adjust the washing time according to your washing preferences. Maybe a bit noisy but you’ll get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still very new but so far we love it! Very easy to use and not super loud!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Like my Old Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lengthy wash cycles. Not enough water being provided. Noisy. Based on choices of washers available, I would have to say I would recommend.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - Thank you for sharing your feedback on your washer. We appreciate your input regarding the wash cycle duration, water usage, and noise level. Your insights are valuable to us as we continuously work to improve our products. If you have any specific concerns or if there's anything we can do to assist you further, please don't hesitate to reach out to us. We're here to help and ensure your satisfaction. Thank you for considering and recommending our product. Your feedback helps us enhance our offerings. -Kacie@GEAppliances GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    G e washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Combo setup great delivery team The two young men will be a great asset to your team The units are a little louder than usual, but they work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great! We try to avoid the fancy technology that everything comes with nowadays, but we decided on this one and absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a owner guide. Washing great just have to figure out all that it does. Where can I get a guide.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to wash well. A bit tall for me so hard to reach bottom. Seems a bit noisier than my last washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine very good on space and my clothes come out clean

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans fine. Cycles are short. It is a very loud machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is amazing and pretty big with the amount I can fit in it compared the my old washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job getting our laundry clean. I don't like the pull-out tray for softener and detergent because it's too close to the lid and makes a mess when filling. The wifi is handy and lets you know when your washer is done so it doesn't sit by accident.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re glad to hear you’re happy with your washer overall, and appreciate its quality cleaning performance and the convenience connectivity adds. We do regret that you’re not happy with the Flex Dispense; if it may be helpful, more information about that feature is available in the manual on page 12. You can view the manual on our GE Appliances website when you look up the model number and go to the product page. Your feedback will be shared with our team for review, and we’re confident the washer will serve your needs well for a long time to come. GE_Appliances

  • Rated 5 out of 5 stars

    Latest and greatest in laundry technology.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest programming ever. Takes some getting used to with reduced water levels but think of the water and energy savings you will realize. Works well and quiet in operation. Best Buy had the best price and friendly no-pressure sales rep!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect for my family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capacity of this washer. Very easy to use and fits all my means for my families laundry. GE has always been a solid brand so that made picking this washer easy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Many many washing options!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many many washing options. Live the efficiency. Love being able to easier add items to a wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Much better than my old washer . I am very pleas ed so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered with a dent but Best Buy to the rescue, replaced without hesitation! Loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased with our purchase. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Home owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes great. Clothes have never been cleaner, family loves it.

    I would recommend this to a friend