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Customer Ratings & Reviews

$699.99
Save $155
The comparable value is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,667 reviews
  • Rated 5 out of 5 stars

    SMART WASHER I LOVE IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is smarter than me I swear, it starts and ends with the app and starts

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY ON THIS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for 48 hours and I’m still on the 1st load. No mater what setting you put it on the clothes doesn’t get wet enough to wash. Only the clothes on the bottom get some wash action and the rest are just sitting at the top UNWASHED! This wa hate looks good but is LOUD and useless!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We can understand how upsetting it is when a new appliance doesn't meet your expectations. We want to help! If you aren't already, please select the Deep Fill. The Deep Fill option, not to be confused with the Deep Rinse option, will add additional water to the wash cycle regardless of whether you used a manual or a load-sensing fill. The Deep Fill option is a feature offered on several Top Load Washer models. It is recommended for special case loads rather than normal everyday use. Note: Deep Fill is available on all wash cycles except the Normal/Colors cycle due to 2016 Department of Energy regulations. If you have any other questions, please reach out to us via a private message on social media on Facebook. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    new washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer, it works great and cleans clothes well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you love your washer, and appreciate its quality cleaning performance. We always want to provide a great experience, and we’re confident the washer will continue to serve your needs well for a long time to come! GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Loud loud loud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It us one month that we have it and i wull be giving it away sine tge noise level is unacceptable

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help go over the sound level you are noticing with your washer. We first recommend checking that your unit is completely level to the ground. This will help prevent out of balance conditions from occurring and reduce extra sounds. You can level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down. We recommend checking our article titled "Top Load Washer - Noises Heard During Agitation" located on our GE Appliances website in the support section. This article has a list of sounds that are normal to notice. GE_Appliances

  • Rated 3 out of 5 stars

    GE Impeller style washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE profile is a practical washer with many features, nevertheless the sound during the wash cycle is very loud.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your feedback on the washer's design and features. While some noise and vibration are normal, it's important to ensure your washer is properly leveled to minimize this. Make sure to level it both front to back and side to side, as this can help reduce any excessive noise during operation. GE_Appliances

  • Rated 5 out of 5 stars

    Excellent equipment.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment. Very quiet.Definitely a great deal.The best technology in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the machine for 5 times and it worked quite well. The features are excellent. My dryer has the same brand and it has lasted over 22 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! And the dryer that came with it! This washer has me feeling like I can wash anything lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a very good upgrade from my last one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are very happy it’s nice a Quiet works good so would recommend to everyone

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your new GE Profile washer! We're happy to hear that the unit has been working excellent for you. Quietness combined with a great performance makes for a superb combination for a washer. Thanks for being apart of the GE Appliances family, and we hope you have a great day! All the best. - Don@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a fantastic job. Enormous capacity, we can fit a whole weeks worth of clothing in one load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ge profile washing machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with washer. Not even a scratch. Works perfectly as designed. Huge tub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Washer tub is huge so I can do a very large load if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! I wanted a color other than white and I got a beautiful dark gray !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the smart phone notices are nice. The unit is reasonably quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a GE in our first house and loved it so we wanted to buy another one. It is "simple" and not too fancy, which is what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased wirh my washer ans dryer! Coulsnt be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its absolutely beautiful taking it out of the box... Would definitely purchase again...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer we love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set, quiet and seems to do a good job thus far.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This is a great washer model that features our smarter wash technology. This adaptive smart technology enables optimization of cleaning power and fabric care within each cycle. We're happy to hear it's an asset in your laundry routine, and we're confident it will continue to be for many years. Thank you for choosing GE Appliances! GE_Appliances

  • Rated 5 out of 5 stars

    Carol B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wash and detergent selections. The tub basin is HUGE and the way the impellor is, gives it even more room!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We're happy to hear that you're loving your GE Profile washer. We wish you all the best! - Don@GEA GE_Appliances