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Customer Ratings & Reviews

$699.99
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The comparable value is $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1667 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,667 reviews
  • Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have picked a better washer ! Many wash options and the glass lid is Awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    No bulky items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst washing machine I’ve ever owned. It can not handle bulky items that throw off the balance. Even after adjusting the items in the washer by hand it still is off balance. Towels, blankets, jeans, jackets this machine is incapable of rise and spin and balancing.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear your washer is having trouble balancing. We encourage you to review the loading guidelines on page 13 of the Use and Care Manual. The Use and Care Manual for your unit can be located in the "From the Manufacturer" section of this product page. If these tips don't solve the issue you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further, if needed. GE_Appliances

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sleek design, overall a great purchase and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with Washer. We previous had a Samsung washer that only lasted 2 years. This unit is better built

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there, and thanks for letting us know about your experience – we’re so thrilled you’re happy with the washer! We always want to provide quality products for our consumers, and we’re confident this washer will serve your needs well for a long time to come. Best wishes! -Sarah@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great smart washing machine!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, with amazing smart tech! The app is amazing as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ClevelandJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine. Very quiet. No problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Um. Yeah.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's amazingly well and has reduced my house water consumption by a lot. Cannot recommend enough.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you so much for sharing! All the best! -Don@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Good but not sure

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying so far but worried about long time use. Love the style and looks great next to old dryer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear that you love your new washer! We're confident this unit will continue to be a great addition to your home for many years to come! Thanks for choosing GE Profile for your home! GE_Appliances

  • Rated 5 out of 5 stars

    Adams

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the delivery and the product after almost a year!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We love hearing that you had a great experience and appreciate you choosing us for your home. Thanks for sharing! GE_Appliances

  • Rated 5 out of 5 stars

    So Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my life so much easier with this smart washer! I definitely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Compare to other washers this is the best I’ve had

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It fails very soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 years, has just broken down and got stuck with clothes inside, unable to open the lid. Waiting for someone to come and check it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It's appreciated that you've taken the time to write a review. If you have questions after your technician comes out to assess, please don't hesitate to reach out. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is LOUD and honestly I thought it was going to break. It sounds like the machine is just busting together. We returned.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We hate to hear you were unhappy with the noise made by the washer, and have returned it. We do expect the washer to make some sound as it operates, and if you still had the unit we would have been happy to look into this concern further. Going forward, we'll do all we can to earn your trust in our brand again. GE_Appliances

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer machine !! And my FPL account went down !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE and Best Buy Installers.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer arrived and installed professionally and all is working perfectly. Best Buy installers are the "Best".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love!!!! Fast, high tech like and super appealing to the eye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth each penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best .. very good quality and and good material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine I’ve ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washing machine. Saves water with its sensing feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drum is huge I fit king size comforters. Deep fill is a great option. Over all.. I love it

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for sharing your insight. The deep fill option is a great option to have for the more larger loads. We're so glad to hear that you're loving your new dishwasher. Feel free to reach out if you have additional questions. All the best. - Don@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Washer out of box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it out of box. Came with 10 x more physical damage.

    I would recommend this to a friend