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Customer Ratings & Reviews

Your price for this item is $679.99
The comparable value price is $859.99

Customer reviews

Rating 4.3 out of 5 stars with 1244 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,244 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Id buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room in the washer. Clothes come out clean and smelling good

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    GEWasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes ok but machine is a lot louder than my old one / also power turns on even when cycle is done for next wash so i alway have make sure i remember to shut the power off everytime i open the lid

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thought of move up with the technology scares me! Things are not made sturdy and to last long anymore. I had my first Maytag washer machine for almost 20 years back in the day. And all i had fixed on it was the belt. Got another Maytag and it lasted just two years. So, im trying another brand. Its ok, I just have to get used to all the fancy digital stuff. I don’t like the fact that the water doesn’t cover the clothes!and when it spends it makes a loud banging noise. I just want it to do what it supposed to and last longer than two years!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Balance

    Rated 4 out of 5 stars

    Almost 5 stars!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wish I could give 4.5 stars! I absolutely love this washer. The only thing I don’t like is if you have a large/bulky load it gets off balance sometimes but it’s good about re-balancing itself. But I can wash my king sized comforter in it and save myself a dry cleaning bill! Would definitely recommend, though.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Size is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It fits exactly the same as my old washer but has a huge tub! I don't have to go to the laundry mat to wash my comforters anymore!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This washer has a large 5.0 cu. ft. capacity that was designed to allow you to easily reach the bottom of the washer. We're happy to hear you're enjoying this unit, and we're confident it'll continue to serve you well for many years. GE_Appliances

  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Good Washer for the Price Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is what I would expect for a newer washer. It does great most of the time. The only downside is that it doesn't have an agitator. You might be able to purchase one aftermarket, but I have not looked into it. I was told I could wash my king size comforter, and I can, but I have to unravel the blanket before the washer starts to spin, or it just clunks against the side. Other than that I have had no issues, and really do enjoy having it. It's way quieter than most other washers that I have had, and that is a huge plus for me!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    GE PROFILE WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity and efficiency of this washer is superb. It uses the latest technology with high efficiency.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for leaving your great review with us! We love hearing that you're enjoying the technology and efficiency of this washer. Be sure to check out the Smart FlexDispense™ for faster activation and optimal cleaning performance. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy efficient, large capacity, great appliance. I like that it is top loading, no agitator, and high efficiency. Reliable brand, just the right amount of options, not too many bells and whistles…just right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love an outlet deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box, great help loading in my truck and bubble wrap. nice price, but there was a better markdown the day before. The machine is great. Super capacity, more than I need really. The custom setting and auto feature is great. Looks nice. It is a bit noisy as others have said. I've only had it a month, so time will tell on durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live my smart washer, I have never had a washer with blue tooth capability, it give me warnings when it’s almost done, unlike before I totally forget about it, the deep basin is wonderful

    I would recommend this to a friend
  • Cons mentioned:
    Balance, Noise level

    Rated 4 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and color but washer is loud and seems to be unbalanced at times compared to the ringer type

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    better the front loader!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price through Best Buy outlet. Been using it for a couple weeks now, does a better job on my front loader we replaced it with. Much easier to load as well. No moldy smells, like you get from the front loader. Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    Power issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 18 months post purchase the washer did not turn on. We tried everything before calling the geek squad but we had to schedule an appointment. Otherwise, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Best Buy is the BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE Profile washer is really efficient. Large capacity. Super easy to use! Laundry comes out so clean and fresh! The Best Buy Installers were so skilled, really nice, super efficient. Excellent job! :) Thank you!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to learn that you’re enjoying the large capacity and the user friendly controls that your new GE Profile washer offers! We strive to make sure our products are made with the best quality for our consumers. Thanks for your positive feedback! GE_Appliances

  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    The best machine ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best machine ever it’s quiet and it’s wide. Reminds me of laundromat machines. It gets the clothes very clean and has a wireless connection to control from an app. You can literally wash clothes and watch a movie at the same time. GE is in the future with this machine. I love it and recommend it for large families.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are enjoying it so far. We think you will continue to be impressed with this amazing washer for many years! GE_Appliances

  • Rated 5 out of 5 stars

    Great Find

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and overall experience with the pick up and finding the deal.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nosy at start and no charm when done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer to replace the old one. The display panel stop working. I love the color BUT when it starts it makes lots of loud sound. Like the gears are connecting but they are. It works. Also when the washer finishes there no beep or charms to indicate it finished.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to help you with the noise level you're experiencing. Page 24 of the Use and Care manual provides detailed descriptions of normal operating noises. You can find the Use and Care Manual in the "From the Manufacturer" section of this product page. If this is not what you're experiencing from your washer, please reach out to our Bodewell service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. We will also be sure to share your feedback on the lack of an end-of-cycle signal with the proper teams. GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been shopping for a new washer snd dryer for a few months. Not only was this the best quality but also the best price! Have had it for about 3 weeks and love how quiet , fast , and clean our cloths are coming out!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loaders do a better job cleaning. Towel are more fluffy. Whites appear whiter. I like you can add more water to loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it! Best washer I owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I ever owned. Great quality. Large capacity. High floor in tub so easy to reach bottom. Easy to use. No issues with quality as open box.

    I would recommend this to a friend
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