Customer Ratings & Reviews
- Model:
- PTW705BPTDG
- SKU:
- 6495749
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the large capacity, overall performance, and wash quality of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. Many find it easy to use and are happy with its noise level, size, and color. However, some customers have expressed concerns regarding its ability to balance and the effectiveness of the spin cycle.
This summary was generated by AI based on customer reviews.
Don’t bother buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far not so good. Delivery team did not install the steam kit that was purchased with the washer and dryer. Washing normal loads of clothes for a two person household, trying to use the normal controls suggested by the washer- booklet says to place any oxo products on top of clothes, which I did-water level didn’t even come up to top of clothing so how is it supposed to dissolve the oxo product? Tried to use deep fill on normal cycle only to find out it is disabled for normal cycle. Washing drum was less than half full of clothing. Onto load two, washing drum was about two thirds full and this time I knew to use whites, change the temp, etc to be able to use deep fill, again, water level did not come up far enough to dissolve the oxi product. Had to stand there for a while and keep pressing deep fill to get enough water. This is a waste of my time and my money. I’m sorry I bought this washer!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that your washer hasn't quite met your expectations. The DOE sets standards for water usage; over the years, the amount of allowable water usage has been reduced. If you'd like you can view more on loading this model on page 13 of the Use and Care manual. Should you need assistance with the steam kit installation, please reach out to your local Best Buy team directly.
Great set glad we went with it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! We really love the set we got!!!!
I would recommend this to a friendGarbage
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 11m, took 2 days off work for warranty repair and still not working.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having an issue with your washer and understand how upsetting this is for you and your family. Please reach out to us via a private message on GE Appliances social media and include a copy of this review, your model and serial number, address email and phone number. Thank you! Joyce@GEAppliances
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went back to a top loader and not looking back.
I would recommend this to a friendSpacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used for 1 week while we waited for the correct appliance to arrive. Nevertheless, this unit worked good and was very spacious.
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the dryer for about few months. Love the large drum large, it allows clothes to dry quickly.
I would recommend this to a friendHappy with our new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with this washer, it does the job and it has great features.
I would recommend this to a friendGe profile washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Would buy again. No issues so far.
I would recommend this to a friendNew smart washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my smart Washer, the setup was quick good lil demo and Im easy again
I would recommend this to a friendHappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price!! Never new about open box products, satisfied buyer
I would recommend this to a friendnoise free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and understand but most of all so quiet.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're so glad that you're enjoying your lovely GE Profile washer.! We strive to make sure our products are user friendly to assure that our consumers have the best experience possible. Thank you for choosing GE Appliances, and we hope you have a wonderful day. Cheers! - Don@GEA
Purchaser
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great equipment - This product is very efficient and energy saving.
I would recommend this to a friendLove GE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My clothes smell more cleaner after being washed!!
I would recommend this to a friendGreat Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for second floor laundry, give it a try
I would recommend this to a friendHard on pipes and Leaks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad washer. Was really hard on our pipes when shuting water on and off. Was leaking twice with a replacement even, from the cold metal hose line on the washer. Would not recommend this washer. Tried to replace and had the same issues but worse. Glad we sent this washer back.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that you had some trouble and ended up returning the unit. We do hope we can earn your trust back in the future as this is not what we would normally expect from our appliances. We will pass this on to our product team so they may look into this when working on improvements on our future builds.Dianna@GEAppliances
New Days more improved washers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok but I’ve seen better, what ever happened to the good old days when washer washed sufficiently and enough water was used
No, I would not recommend this to a friendAwesomeness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!!! My only problem is that I can’t keep it connected to the wifi. But it washes beautifully!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there, and thanks for taking the time to review! We’re glad you love the washer, but we do hate to hear you’ve had some trouble keeping it connected to WiFi. We know how important the connectivity can be, and we certainly want to help you stay connected. If it might be useful, we have information on how to connect to WiFi on page 14 of the manual, which can be viewed here: https://files.bbystatic.com/sNxplc9Y1D3nw93UKoQJvw%3D%3D/Manual . You can also get in touch with our Connected Home Support Team if needed; they can be reached at 1-800-220-6899, and those specialists would be glad to help you with staying connected. We hope this helps, and we're always glad to assist if you have any other concerns or questions. Best wishes! -Sarah@GEA
It’s okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is okay it is Super loud when it’s on the spin cycle
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing your experience with the noise level from your washer. Your new washer may sound different from your prior unit because of the newer technology. Please take a moment to review the "Sounds" section on pg. 24 of the Owner's Manual. If you believe the noise you're hearing is abnormal after reviewing this information, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
Washer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far! Everything smells so much cleaner and love the amount of space.
I would recommend this to a friendwashing machine balance issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the machine has a hard time balancing the load before the spin cycle.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking to ensure the washer is level per Page 21, Step 7 of the online Installation Instructions. If you continue to experience issues with out-of-balance loads, we recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed. -Vikki@GEAppliances