Customer Ratings & Reviews
- Model:
- PTW705BPTDG
- SKU:
- 6495749
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
to a friend
Customers are saying
Customers are delighted by the large capacity, overall performance, and wash quality of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. Many find it easy to use and are happy with its noise level, size, and color. However, some customers have expressed concerns regarding its ability to balance and the effectiveness of the spin cycle.
This summary was generated by AI based on customer reviews.
No communication by Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy never delivered and has not told us anything about why or when
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We're awfully sorry to hear that you have not gotten your washer delivered. We certainly understand how disappointing this is and how important it is to get this resolved. We strongly encourage you to contact your local Best Buy store to get a delivery date. They will best be able to assist you in this matter. -Kacie@GEAppliances
Good washer needs replaced
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bearing is broken and it makes it a loud hiss when it runs.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for reaching out to us! We’re so sorry to hear about this broken bearing! We understand just how frustrating this can be; therefore, we highly recommend scheduling service for your dryer. You can schedule service by calling 1-800-GECares (1-800-432-2737). We’re confident that our technicians can get you taken care of. If you need any additional assistance, please know that you can always reach out to us on social media! Kind regards – Matthew@GEA
Amazing washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the washing machines work, very durable
I would recommend this to a friendGE Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first ever washer and dryer purchase and I I have zero complaints!
I would recommend this to a friendWorst washer Ive ever used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive tried three times to keave a negative review abiut this washer and they wont publish it. This washer does not clean clothes well on account of there not being enough water. I usually have to wash things three or four times if they are heavily soiled, and the clothes that do come out clean were barely dirty to begin with. Ive had items not even wetted at all since it sprinkles out so littke water. Its a sham.
No, I would not recommend this to a friendLoud!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice big washer but its very loud. I had a older version of tge ge profile and it was so quiet. I went with ge because it was a good set for 20 years. I went with ne ge set cause my washer finally died and i kind of regret it. Its loud. Washer and dryer are on top floor i can hear it from basement.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate your purchase and glad to hear your washer is working well. We can understand your concern regarding the sounds that you are hearing. New washers may sound different from your prior washer. You will hear clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle. To listen and watch videos of normal washer operation, please review page 24 in your manual to click on a QR code.
Noisey. Okay, but would not recommend.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer almost a year. I'm disappointed in the large loads of bedding. Like others I find it doesn't balance well even with my careful loading. I don't overload, and it still bangs and I have to stop it in mid cycle. The detergent feed isn't effective. I've had undesolved powder left in the trough. If you are 5'4" and under, do not buy this. You will not be able to get the last of small items out of the tub. I didn't test that thoroughly in the store. I wouldn't recommend this washer. It's just okay,
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Most large comforters and blankets will wash properly in our washers, as long as the comforter fits below the balance ring of the washer tub and is not stuffed into the tub tightly. If your dispenser still has detergent after the load is complete, then it's possible the wash water is too cold or there is low home water pressure. To ensure the water requirements for this unit are being met, please review the "Water Supply Requirements" section on pg. 18 of the Owner's Manual. If the issue persists, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393), Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. -Don@GEAppliances
Dent dawg
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works great. Very quiet and efficiently cleaning as it should. However it had a nice dent in it upon opening the box. The kid loading it, told me to just pound it out. I said sell me one without damage. I wasn't too happy.
I would recommend this to a friendAmazing machine love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What else can i say but WOW. Best buy came through with flying colors
I would recommend this to a friendA New and Exciting Adventure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is quiet and a gorgeous machine. Still learning all the functions and cycles but it seems like I am going to have fun with my new girl.
I would recommend this to a friendWhat a beautiful machine inside and out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does this dryer look amazing, it's very well made. I'm very impressed with the drying abilities and options.
I would recommend this to a friendPoorly made and designed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this matching set to replace a Whirlpool Duet front-loading set that was about 14-15 years old, I’ve had pretty good luck with other GE appliances so I was optimistic. Boy was I wrong. The washer is noisy and is so “efficient“ that you pretty much have to run it on the most aggressive, least efficient cycle to actually clean the clothes. The dryer has to be run on the least efficient cycle and often times run twice just so the clothes are actually dry when they come out. And yes, the dryer is vented properly and there is nothing broken with either unit, they just suck at their intended purpose.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your insights are important and will be shared with our team. Should you have any service needs, please contact our GE Appliances service team - Bodewell to have your unit evaluated and repaired as needed.
PTW600 washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the GE Profile PTW600 06/5/2024 . I have many GE products and have always been very happy with all items but this washing machine is worthless and I hate it. I would never recommend that anyone purchase it. It never has enough water and tangles my clothes beyond recognition. All my permanent press clothing are now PERMANENTLY wrinkled. My husband's shirts were so tangled I had to cut off some sleeves to untangle them. Bleach dispenses unevenly causing white /faded spots in clothing. I have tried everything recommended in the user's guide but nothing has helped. I want to exchange the washer.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about the difficulties you've had with the unit and recommend you call Bodewell our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your washer evaluated and repaired as needed under the terms of the manufacturer's warranty.
GE is trash.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 5th repair after buying this 16months ago. Two control boards replacement, one water controller replacement,1 locking mechanism replacement and I know I'm getting lid not closed error. Good thing I purchsed the extensive warranty or it would be at the dump where it belongs. Speenqueen here I come!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We truly apologize for the experience that you had with the washer. We're glad to hear Best Buy was able to help resolve those issues. Thanks for sharing your feedback, that we'll be sure to pass along to the appropriate team. We hope you allow us to work hard to earn your trust again in the future. -Don@GEAppliances
Great appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent drying cycles. Delivery and set up was great
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - Thanks so much for taking the time to review your GE Profile dryer. We're happy to hear that you're loving it so far and know you'll enjoy it for a long time. Thanks for trusting the GE brand. - Don@GEA
Comes with nothing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Doesnt come with a cord to plug in. Came with nothing and the description doesnt indicate that. Dont buy.
No, I would not recommend this to a friend