Customers praise the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, noting that clothes consistently come out clean. However, some customers report that the washer can be quite loud during operation, particularly during the spin cycle, and may require adjustments to maintain balance. The machine's tendency to be noisy and unbalanced detract from the otherwise positive cleaning results.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 214 reviews
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good, it is an excellent washer machine and will replace my dryer too to GE instead of LG
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the machine open box and it was filled with water when I brought it home. On the second day that I had it, it became unbalanced and I suspect that this is why it had been returned. I planned on returning it also but couldn't get it back to the store. Now I use it and constantly worry that it will get unbalanced as this is one of the problems that the machine is reported to have.
If you're having issues with balance we recommend that you ensure that its being loaded properly and not being overloaded. If it is properly loaded, please have one of our certified technicians come out and take a look. Service can be set up online on our website under the ownership tab or by calling 1-800-GE-CARES.
Rated 5 out of 5 stars
GE Profile Washer
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
works great, would suggest to buy if you are in need
Thank you for your review and being a valued GE Appliance customer! We are happy to hear that your new washer unit is working great, and you are pleased with the smart features. We hope it continues to be a convenience and joy to use for you and your family for a very long time!
Rated 5 out of 5 stars
Washing machine
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loot works good and looks good .. it can accommodate a lot for washing ..
We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are loving it. We think you will continue to be impressed with this amazing washer for many years!
Rated 5 out of 5 stars
G.E washer 2024
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use for a single family home and good size. Very happy so far.
This wonderful washer model features Adaptive Smarter Wash Technology which enables greater optimization of cleaning power and fabric care within each cycle. We're thrilled to hear you're enjoying this unit and we're confident it'll continue to be an asset in your laundry routine for years to come.
Rated 5 out of 5 stars
Washing machine
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product smarts and wash very well I totally recommend
This reviewer received promo considerations or sweepstakes entry for writing a review.
I hate this washing machine with the fire of a thousand suns. It is awful. It is never balanced and takes constant readjustment of the clothes and it makes horribly loud sound when it locks making late night laundry with kids nearly impossible.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We understand your concern about the balancing issue and the sound you're hearing. For help with the balancing issue, please allow cycle to continue and finish. If load is wet at the end of the cycle, even out load and run a Drain & Spin cycle. Newer refrigerators sound different from older models. Modern refrigerators have more features and use newer technology which produces more noise. We would like for you to review the "Sounds" section on pg, 24 of the Owner's Manual for a description of the sounds that are considered normal.
If the balancing problem persists and/or you consider the noise you're hearing as abnormal, we recommend scheduling a service appointment for one of our qualified technicians to assess your washer. You can schedule an appointment by calling us at: 1-800-432-2737.