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Customer Ratings & Reviews

$828.99
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Customer reviews

Rating 4 out of 5 stars with 276 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

77%
would recommend
to a friend

Customers are saying

Customers are delighted by the large capacity, overall performance, and wash quality of the 5.3 Cu. Ft. High Efficiency Smart Top Load Washer. Many find it easy to use and are happy with its noise level, size, and color. However, some customers have expressed concerns regarding its ability to balance and the effectiveness of the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 276 reviews
  • Rated 5 out of 5 stars

    Great Value Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the app and communication of what the washer is doing and how long your clothes have been done and in the washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re enjoying your purchase! It’s fantastic that the Smart HQ app is making it easy for you to monitor and control your laundry from anywhere with its convenient status notifications. GE_Appliances

  • Rated 5 out of 5 stars

    Pelusa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. It uses very little water and at the same time it washes very well the clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is excellent and easy to use. I especially like the sanitize cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the style of lint collector which seems more effective. Love the blue color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good when level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine works very good when completely level. Had to make sure it was definitely level & not slanted even a fraction.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money paid for it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this GE Profile - 5.4 Cu Ft high efficiency smart top loader washer after looking at several washing machine's at Best Buy. I chose this because of the cubic foot size and value for the money I paid for it. I used it this past weekend to wash clothes and was pleased with the results of clean clothes. I'm going to wash a comforter next to see how well that function works. The functions were pretty self explanatory and the washer is easy to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re glad you found great value in your GE Profile washer and are pleased with its performance so far. We’re confident it will handle your comforter just as well, and we’re happy to hear you find it easy to use! GE_Appliances

  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine because I needed a large machine. I previously had a front loader which I really liked until it developed mold and I couldn’t get rid of it. Anyway, I would not buy this machine again. It is very loud. The controls are difficult to figure out. It makes a sound once when it is done so if you happen not to hear it it’s best to use a timer.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your experience with your Profile washer as your feedback is valued. We encourage you to locate the Owner's Manual for your washer by clicking on the "Features" tab and scroll to the end where you'll find a link to the manual. In it you will find descriptions of the normal sounds you can expect to hear and how to best to take advantage of all the features this great washer has to offer. We'd also recommend you consider connecting the washer to your WiFi and our SmartHQ app which will not only allow you to adjust the sound level of the end-of-cycle signal, but you can also receive notifications as to when the cycle is complete. Connecting your washer will allow you to download additional cycles and product optimization updates when available. GE_Appliances

  • Rated 5 out of 5 stars

    Im Happy with my new washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer,thats is the washer I needed. My clothes are more clean than before. And my wife is happy too.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear this washer is serving you well. This model features our Enhanced Smarter Wash Technology. This Adaptive Smarter Wash Technology enables greater optimization of cleaning power and fabric care within each cycle! We're confident it'll continue to be an asset in your laundry routine for years to come. GE_Appliances

  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love my new washing machine. I have used it so much since i got it home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the unit. Easy to install yourself. Dryer had a plastic smell first go around but cleared up after that. Smooth and responsive to touch. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Great experience. Great delivery and install.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're happy with your washer, and also had a great experience with delivery and installation! We're confident the washer will work well for you for a long time to come. If you'd like to share your positive experience with delivery and installation with Best Buy, their customer service is available at 1 (888) 237-8289. -Sarah@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Unhappy customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not to happy with the washer. The spin.does not really dry the clothes. I have to add an additional 11 minutes for the clothes the dry before i put it into the dryer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quiet, easy to use, lots of cycles and most of all my king bedding fits perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart water technology. energy efficient. looks great paired with dryer. easy to load and navigation is high tech and easy to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and choosing us for your home appliance choice! We are happy to hear you are loving your washer unit and it’s been impressing you with its wash quality and features so far. We are confident this will be a great addition to your laundry space for many years. GE_Appliances

  • Rated 5 out of 5 stars

    SW

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is great. Performs wonderfully very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a bad experience with an LG washer, we changed to this GE. So far so good. Easy to use and easy to unload for a top loading washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for taking the time to leave us your review. We appreciate you choosing us for your appliance purchase and are happy to hear that so far you are enjoying it! We have heard great things about this washer unit, so we are excited for you to be able to experience all its great features and it becomes a highlight piece in your laundry space. GE_Appliances

  • Rated 4 out of 5 stars

    Biggest washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for 1 wk. cleans well. Very very large drum. I’m 5’2” and not tall enough to reach into the bottom of the drum without a step stool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems as of yet works great after a few weeks..,............ ..... .

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We strive to provide high-quality, durable appliances, and we’re glad to hear the washer is working well for you! We’re confident it will continue to serve your laundry needs well for a long time to come. Enjoy! -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange LG for this GE. Let’s say it’s an Awesome machine. Highly recommended and looks beautiful too. Matte blue, so very unique looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! The technology works great and I like having the matching dryer.

    I would recommend this to a friend