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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 531 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 531 reviews
  • Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Compared to my previous one, this one is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry day is now a breeze

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laundry day is now a breeze with the GE Profile 5.3 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer! Its large capacity and smart features make drying clothes effortless. Plus, the sleek Sapphire Blue finish adds a stylish touch to my laundry room. Highly recommend!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you also choosing us for your washer purchase! We have heard great things about this washer unit, so we are excited for you to be able to experience all its great wash features and it becomes a highlight piece in your laundry space along with your dryer unit. Dianna@GE Profile GE_Appliances

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity, very easy to use, and it's beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and expensive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Expensive but good. Needed something that will not give as much problems as a Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great, but being High Efficiency it takes longer to do so...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hreat washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great washer love that it will trll you when the tide is low works very well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted Six Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on June 5, 2025. It's December 16 and the washer has, for the past week, been shaking violently during the rinse cycles. We have a 2 year service plan from Best Buy but we were told we had to go through GE since it's under a year. Lots of features, but the washer broke in 6 months.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to assist with your washer no longer operating. Please reach out to our Bodewell service team at 1-833-426-3393 to schedule an appointment. GE_Appliances

  • Rated 5 out of 5 stars

    Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Excellent service, it is a peace of mind very easy to use and make the clothes very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Thank you for everything! We appreciate you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient and works really well in our pet friendly home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    go buy..would recommend to others to buy..works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile is great AGAIN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working wonderful so far. Unit is quiet and seems to clean clothes great. We love the auto detergent dispensing feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks great. Works like a charm and is very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G E Blue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman didn’t know you had to buy a stacking kit for stacking another 65 bucks or so takes 2 strong men to stack got er done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m obsessed. Bought the washer and dryer and had them a month so far so good I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Looks spiffy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet as it hasn’t gotten delivered yet! But I love the way it looks and you can keep it closed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed my towels came out fluffier from the wash. Also, I really noticed my clothes came cleaner out of the wash.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cautious of positive reviews

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for this washer after reading reviews but I must have gotten a dud that GE won’t do anything to fix. When the unit fills with water it sounds like a gun shot in the house when the valve snaps shut with such a loud banging noise. It’s so aggressive that the hosing snaps back against the wall and causes scratches on the wall paint. The tech said that’s just the design of the washer (which makes no sense). I had plumbers come out, cut into my dry wall, and replace hammer arrestors just in hopes of adding any support, and it did nothing. This washer is a nightmare of a nuisance. I’ve been begging every tech/contact that I connect with to replace or repair this with no luck so far. Side note - I got Best Buy extended care warranty through geek and they would not work on it without GE’s approval, so I wasted even more money on the “peace of mind” purchase through Best Buy which was recommended by them in the store. It’s unfortunate, because the dryer is a dream.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with the sounds your washer is producing. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Wonderful cleaning and drying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. And american made… the notifications do inform you about status and let you know when you are slow to get your laundry out. Which would be every load yoiur children do…

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to hear you're enjoying this washer and its wonderful features. Connecting this washer to our SmartHQ app allows you to receive remote cycle status notifications, enable remote capabilities and download specialty cycles. We're confident this washer will continue to serve you well for many years. - Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how big it is. I also like how fast this washer is compare to my last one

    I would recommend this to a friend