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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,309.99

Customer reviews

Rating 4.4 out of 5 stars with 509 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 509 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Looks spiffy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet as it hasn’t gotten delivered yet! But I love the way it looks and you can keep it closed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed my towels came out fluffier from the wash. Also, I really noticed my clothes came cleaner out of the wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how big it is. I also like how fast this washer is compare to my last one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It washes the wash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes haven’t cone out this clean in year! It’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is working great and it can connect online to let us know when the laundry is done. We like the function that dry the interior so we don’t have to worry about mold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes Great! Just a bit larger than what I hoped. Beautiful color!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Works great. Clothes come out so clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even know where to start. We purchased our GE Profile Washer and Dryer in the end of July 2025, somehow there was some confusion and a stacking kit was not included even though we clearly stated that we needed one so we needed to order a stacking kit and have them come back out and stack our appliances. We were on vacation at the time so our son signed for the men to come in and stack them and I cannot even describe the damage that was caused to our appliances. They are no longer in working condition and here we are almost mid-Sept and we are still waiting to have the damages assessed by the company that was not only done to our home but the non-working washer and dryer that I just got a bill for!!! We have been given the complete runaround by everyone and can't get the right people to call us back and all anyone ever says is once you new appliances are delivered we will give you a gift card. Are you kidding me??? I absolutely will never ever buy from Best Buy ever again . This has been a complete nightmare.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are truly sorry to hear about your experience and strongly encourage you to continue working with your dealer to resolve the issues you're having with your washer and dryer including any and all damages that were done. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Front load washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine has been great. Fits perfectly in our space. Love all the featured wash modes, and Best Buy's purchasing and delivery process were super simple.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Not too noisy. I think it takes too long to finish washing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive in different ways

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the washer at an outlet where I personally inspected the product. When washer was delivered(+added fee), it was a different-more-dented washer and there was no assistance with the 3 customer support that I was transferred to call. Thankfully, the washer is still working but I've registered the washer to ensure it doesn't break down after the best buy guarantee expires.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the washer and dryer for a few months and love them so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer, works great, very quiet when running

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great machine but the fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine.. but the vent fan kept running... wanted to love it

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad to assist with the vent fan of your washer. We recommend unplugging the washer or shutting off the circuit breaker for at least one minute. If the issue persists, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Perfect washer for our needs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Replaced an LG and this is way better quality. My favorite feature is the light inside. I can also turn it on when it is washing to check on things.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We love to hear that you're enjoying your washer model. This washer has many wonderful features, including our patented, time-saving technology that senses and rebalances uneven loads during the spin cycle, providing a quieter and more effective wash. We're confident this model will continue to serve you well for years to come. - Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    GE washer and dryer are best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price!!! We got it at a discount from Best Buy outlet and could not be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. Love how it matches everything within my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this GE Profile for almost one month and I am very please with the pair. I am still learning how to use all the features. It takes less time to dry my towels. I love the washer's Smart Dispense feature. It is nice not having to pour in detergent with every load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile - 5.3 Cu. Ft. High-Efficiency Stackable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really great. Very silent and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. So many different features. Its big enough to wash my duvet covers and inserts and blankets without having to go to a laundromat. Plus its beautiful to look at you can't go wrong.

    I would recommend this to a friend