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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,309.99

Customer reviews

Rating 4.4 out of 5 stars with 509 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 509 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful! It works great! Washes in 1/2 the time as my old one.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      This wonderful washer model is equipped with SmartDispense Technology. You can save time and make laundry effortless with our intelligent dispenser that holds up to 32 loads of detergent and automatically dispenses the perfect amount based on load weight and fabric type for optimal cleaning performance. We're confident this unit will continue to impress for years to come. Thank you for choosing GE Appliances for your home! GE_Appliances

  • Rated 5 out of 5 stars

    A Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time researching the best washing machines available today. After much shopping I settled on this GE product. This machine is everything it advertised itself to be. It gets clothes clean and is perfect for oversized loads. It’s used daily in my household. The best part is the quietness of operation. I Love the variability of spin cycle speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short our washer went out so originally we just planned to replace it and then i came across the GE profile series and let me just say im blown away by by the series best washer dryer ive had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working as expected. Nothing fancy however its working just fine. Definitely great purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Floods, torture and airplane noises

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you enjoy faulty pipes, water damage, sounds of airplanes during spin cycles, sitting on hold with GE for hours to be told they have to transfer you for the 5th time, and visits from repair men, this is the machine for you! I bought this December 2024, the delivery guys left my doors off the hinges and left my floor coated with windex they used to help side the machines. I quickly discovered they did not level this at all. Its super loud, even after I attempted to level it myself (even after paying for install). Then come April 2025 (I've had it for under 4 months). Water starts pouring our of the bottom of the machine, floods my laundry room, we now have water damage that goes into my crawl space. It takes several days to get a tech out. He sees a busted pipe under the machine, says something must have punctured it from our pockets. But hey, business must be pretty good, as he showed up in Range Rover. It then takes a week for GE to get us a part. We get it repaired after 3 weeks of laundry mountains. It now keeps cancelling its own cycle mid way through now and is even more unlevel than before. We had also bought the pedestals, the tech said we should probably put weights in them instead of our laundry soap because the pedestals cause it to be even more off balance and are a waste of money.... so yea 10 out of 10 DO NOT recommend.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Worth the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this wash a month and I must say I love it so far. It cleans really well. I love the notifications to my phone when it’s done. I love that I don’t have to grab the heavy soap every-time I wash and the fact that I can adjust the amount of soap the smart dispense uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm about a month into using this machine and it works well and looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, so happy with my decision. Beautiful colors, quiet and very efficient washer and dryer. I love the “quick setting” which washers in a very quick time and still gives me a great result. Helps me save time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing never was this easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! The smart dispense feature is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to manage and understand, just want i needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works great, but we had to have the 1st unit replaced as it was defective and leaking. Best Buy replaced the unit and while the 2nd unit leaked slightly when it was installed, things appear to be working OK now...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok good condition guaranteed thanks for your help !!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new GE washer & dryer. Not only are they beautiful - they work amazingly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, extra water option is fantastic for large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this set!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new GE washer and dryer!! This set has so far been amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time buying a front load washer, I was a little iffy because this is not a Samsung or LG. This machine has surpassed my expectations, it washes so well!! Will definitely go buy matching dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well, beautiful color, great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it - Life is good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the washer for a week, but we have been catching up with a lot of laundry since our old washer died. We love all the features of this washer - capacity, the vent system, ease of loading & unloading, the auto-dispense option. The machine is only slightly larger in depth than our old machine and noise has not been an issue. Highly recommend the GE Front-loader.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Smart Washer, Dumb App

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant disconnects from the GE app. Reconnecting takes forever and often fails, so remote features are useless. Worse, the washer sometimes skips the final spin entirely, leaving soaking laundry and forcing a repeat Drain & Spin. Build quality feels cheap for the price. I regret this purchase.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We would like to provide some guidance to help with connecting to the smart HQ app and the incomplete cycle issue. Our Connected Home Support Team can assist you with any questions, concerns, or troubleshooting regarding the Wi-Fi features of your Smart Appliances. They can help with set up and connecting your smart appliance to your Wi-Fi through the SmartHQ™ app, as well as troubleshoot any connectivity issues you may experience. If you are experiencing trouble connecting or keeping your unit connected, please reach out to them at the phone number here- 1-800-220-6899. Regarding the incomplete cycle there is some helpful information in the manual on page 32 under "Incomplete cycle or timer not advancing" for you to try to resolve this issue. We also have a great article on our website titled "Front Load Washer - Does Not Spin" that is also helpful for this. GE_Appliances

  • Rated 5 out of 5 stars

    GE Washer is awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dryer I ever purchased. This machine has so much capacity room for big loads or bulky items. I like all the features it comes with, and the fact that I could change the door opening to the other side. Definitely recommend.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for the 5-star review! We're thrilled to hear that you're enjoying the large capacity, features, and flexibility of your washer and dryer. Your recommendation means a lot! GE_Appliances