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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,309.99

Customer reviews

Rating 4.4 out of 5 stars with 509 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 509 reviews
  • Rated 5 out of 5 stars

    Amazing product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer and dryer. So many features, I now love doing laundry. Best Buy associates were wonderful and the installation process was so easy. The guys who installed our system were very helpful and knowledgeable. We are life customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the washer during this first month of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sapphire blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!!!!! This washing machine does an excellent what it says It is the perfect machine to have it actually can wash a CA comforter, without having to take it to a laundry mat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Beautiful! Highly recommended! I only wish it had a PAUSE feature to add when I realize I dropped a sock!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Pressing the Start pad again early in the wash cycle will pause the cycle so you can add or remove a garment as needed. It will take a few seconds for the door to unlock after pressing Start/Pause. After adding or removing garments, press again to restart the wash cycle. If the washer is paused and the cycle is not restarted within 15 minutes, the current wash cycle will be cancelled. -Vikki@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this set a while back. Love the features and the WiFi connection. Clothed always comes out great. The only reason I give a 4 star is because the WiFi capabilities as I thought how ever these are still new so still trying to figure them out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to express my dissatisfaction with my recent experience regarding a dryer purchase I made on February 22. Unfortunately, I have not had the opportunity to use the appliance. I scheduled a delivery for the first week of March, and after making arrangements with my employer to be home, I was informed just two days prior to the delivery that the dryer is on back order, with the next available delivery date being April 19. I find this situation quite frustrating, especially since I have not received any compensation for the inconvenience caused. I confirmed that someone would be home to accept the delivery, yet there was an attempt to reschedule because I could not answer the phone while the driver was outside. Additionally, while I am currently on vacation in Scotland, I learned that the installation did not occur because the installer claimed that the spring valve was out of code. However, he was unable to provide any documentation and did not seem to communicate effectively in English. I am seeking clarification on these issues, as this experience has left me very unhappy, and I may reconsider my future purchases with Best Buy. Thank you for your attention to this matter.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly for assistance with this concern by calling: 1-800-433-5887. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional performance . I love it. Option to dry machine and door to prevent musty smell Pro Automatically adds the correct amount of detergent Pro Can wash and dry a small load Pro Door gasket, drawer, hose and other parts are treated to prevent mold growth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer and drier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great, but we don't know how to use half the things it could do because it didn't come with instructions or any other manuals. The delivery was very lacking as they refused to hook either the washer or dryer up after they brought them inside although they did put them on the bases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this set Works great Just a little louder then expected but not to bad! Leaves clothes clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loce this washing machine; the large capacity allows my to wash all 6 family members clothing in no time. The sanitizing festire is a must; the drum always smell fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    woooow must buy this worth it ......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow we had different company washer and after wash we don't feel like it was clean thank you we choose this ge and Best Buy washer it works perfect no smell after wash and highly recommended thank you Best Buy and ge .....

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so pleased to hear that your new washer has made such a positive difference! It’s wonderful to know it meets your expectations and delivers a fresh, clean wash every time. Thanks for choosing GE Appliances for your home. GE_Appliances

  • Rated 5 out of 5 stars

    Michael

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and great product would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best washing machine I’ve ever purchased! It cleans my clothes exceptionally well! I love it!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're loving your washer, and it's cleaning your clothes so well! We always strive to provide a high-quality product, and we're confident the washer will continue to serve your needs well for many years to come. Enjoy! -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really in love with my new set. The drum is larger than my last washer and I could get my king size sheets/pillowcases, quilt, and 2 throw blankets in one load, still with room to spare! The sapphire blue is beautiful and there’s even some sparkle to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so dar we have had it for 4 months so far bo complains

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not stack it, however best washer i ever bought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spin cycle is loud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it washes great, but it is a little loud when it gets to the spin cycle at the end.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you leaving your feedback with us! We love hearing that your washer is working great, and we know it will serve you well for a long time to come. There are some sounds you can expect to hear from your unit, especially during the spin cycle. If you believe the noise is excessive or unusual, please schedule service by calling 833-426-3393 so our Bodewell technicians can thoroughly investigate. -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Love the capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can put a whole bottle of tide in it.Dont have to have that out and it dispenses what I need per load.love I can check on my phone if it's finished,instead of walking down two flights of stairs to check. It's large capacity I can do ally bedding in one load.9⁹ of

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing. Easy to use. Good buy. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice New Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be clear, the features are new to me! Really love the venting system. I turn it on and it dries out the inside of the washer. With my previous washer, I had to leave the door open to air it out.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your experience and for choosing GE Appliances for your home! We're delighted to hear that the UltraFresh Vent System is a game-changer for you, helping keep your washer dry and fresh without needing to leave the door open. GE_Appliances