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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 533 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 533 reviews
  • Rated 5 out of 5 stars

    Washing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok good condition guaranteed thanks for your help !!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Door

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after cleaning dryer vent this dryer drys the fastest i have ever seen. It has too many features.Lol. Its Great except for door hinge is out of alignment and i don't see a way to adjust. I will have to call in on this issue,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, extra water option is fantastic for large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of this washer and dryer is absolutely beautiful and complements my home perfectly. I’m very happy and satisfied with my purchase!”

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      I'm so glad to hear that the washer and dryer blend perfectly with your home's design! It’s wonderful when a new appliance adds both style and function to your space. Thanks for being a part of the GE Appliances Family! Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Highest Rated Machine Just Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but worth it. This machine is large and it works. I bought it due to its rating on consumer reports. The automatic venting function keeps the machine from getting mold inside. There is also an automatic detergent dispenser. Awesome buy on sale Labor Day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well, beautiful color, great condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs solid, the steam function has brought back some truly hopeless articles of clothing. As far as the odor shield, it doesnt stop smell entirely from occuring, but the self-clean function works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product will buy again..and store service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer dryer we’ve ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of energy and effort, even when we switched the door from left to right, it has been a champ and has helped us tackle dozens of loads of laundry. Would recommend for anyone that has a family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. So far I rate my experience 10/10. I would recommend this machine to anyone who like clean & fresh cloth while saving electricity and water.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're happy with your washer! We always want to provide a high-quality appliance, and we're confident the washer will serve your needs well for a long time to come. Enjoy! -Sarah@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Multiple cycles to choose from. Gets clothes cleaner and in a shorter period of time than my old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine works very well, I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Amazing space capacity. A bit confused about the smart dispense. Maybe great. But wish it was more informative to the dispensing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and cleans clothes well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet and washes clothes well. The smart. App is great , lets you know when the wash cycle is completed,

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re enjoying the quiet performance and effective cleaning of your washer! The SmartHQ App is definitely a handy feature for keeping up with laundry cycles—thanks for sharing! Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Amazing product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer and dryer. So many features, I now love doing laundry. Best Buy associates were wonderful and the installation process was so easy. The guys who installed our system were very helpful and knowledgeable. We are life customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use, Wifi setup was a breeze, holds more than I thought it would. The loads are efficient. Need to download my cycles as too many settings move to warm or hot water when it is not needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New GE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great washer been using it for a couple months, saves water and detergent, and withe the dryer it communicates together saves time and money, they also look good too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this set a while back. Love the features and the WiFi connection. Clothed always comes out great. The only reason I give a 4 star is because the WiFi capabilities as I thought how ever these are still new so still trying to figure them out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy, washer shakes and moves

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this washer since my LG only lasted 3 years but everything about this washer sucks!!! The only good thing about it is that I paid $899 for it. It shakes, moves and is super loud. I had only 14 days to complain and now I’m stuck with it and very nervous something is going to happen either a total breakdown or it starts to leak badly. I wish I had known not to purchase the matching pedestal because I feel that might be the root of the problem and possibly the washer too. The installation also sucked and I feel like an idiot having gotten rid of the first washer and now the replacement is just as bad. The second installers suggested that it could be from the pedestal but by the time I complained to Best Buy, the 14 day warranty expired even though I did buy a warranty, Best Buy will not have another repair service to come and get rid of the pedestal to see if that genuinely is the problem. I will not purchase any appliances at Best Buy again!! I will only buy appliances at Home Depot instead.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We can understand how frustrating this would be for you and apologize for your inconvenience. Our servicers won't do installation but we do recommend reaching out to them so they can review this and see why you are having these issues. Bodewell service can be reached by calling 1-833-426-3393. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Sapphire blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!!!!! This washing machine does an excellent what it says It is the perfect machine to have it actually can wash a CA comforter, without having to take it to a laundry mat

    I would recommend this to a friend