Customer Ratings & Reviews

after cleaning dryer vent this dryer drys the fastest i have ever seen. It has too many features.Lol. Its Great except for door hinge is out of alignment and i don't see a way to adjust. I will have to call in on this issue,

I don't even know where to start. We purchased our GE Profile Washer and Dryer in the end of July 2025, somehow there was some confusion and a stacking kit was not included even though we clearly stated that we needed one so we needed to order a stacking kit and have them come back out and stack our appliances. We were on vacation at the time so our son signed for the men to come in and stack them and I cannot even describe the damage that was caused to our appliances. They are no longer in working condition and here we are almost mid-Sept and we are still waiting to have the damages assessed by the company that was not only done to our home but the non-working washer and dryer that I just got a bill for!!! We have been given the complete runaround by everyone and can't get the right people to call us back and all anyone ever says is once you new appliances are delivered we will give you a gift card. Are you kidding me??? I absolutely will never ever buy from Best Buy ever again . This has been a complete nightmare.

Runs solid, the steam function has brought back some truly hopeless articles of clothing. As far as the odor shield, it doesnt stop smell entirely from occuring, but the self-clean function works very well

Great products. Love how it matches everything within my home

I love this dryer, works great, very quiet when running

We bought this set a while back. Love the features and the WiFi connection. Clothed always comes out great. The only reason I give a 4 star is because the WiFi capabilities as I thought how ever these are still new so still trying to figure them out.

Work really great. Very silent and easy to install.

It’s working as expected. Nothing fancy however its working just fine. Definitely great purchase

The amount of energy and effort, even when we switched the door from left to right, it has been a champ and has helped us tackle dozens of loads of laundry. Would recommend for anyone that has a family.

Great washer! Amazing space capacity. A bit confused about the smart dispense. Maybe great. But wish it was more informative to the dispensing.

The design of this washer and dryer is absolutely beautiful and complements my home perfectly. I’m very happy and satisfied with my purchase!”

We love our washer and dryer. So many features, I now love doing laundry. Best Buy associates were wonderful and the installation process was so easy. The guys who installed our system were very helpful and knowledgeable. We are life customers

The washer is great, but we don't know how to use half the things it could do because it didn't come with instructions or any other manuals. The delivery was very lacking as they refused to hook either the washer or dryer up after they brought them inside although they did put them on the bases.

Exceptional performance . I love it. Option to dry machine and door to prevent musty smell Pro Automatically adds the correct amount of detergent Pro Can wash and dry a small load Pro Door gasket, drawer, hose and other parts are treated to prevent mold growth

Love this machine. So far I rate my experience 10/10. I would recommend this machine to anyone who like clean & fresh cloth while saving electricity and water.

It is easy to use, Wifi setup was a breeze, holds more than I thought it would. The loads are efficient. Need to download my cycles as too many settings move to warm or hot water when it is not needed

Love my new GE washer & dryer. Not only are they beautiful - they work amazingly well.

This has been a great washer been using it for a couple months, saves water and detergent, and withe the dryer it communicates together saves time and money, they also look good too.

Works great. Multiple cycles to choose from. Gets clothes cleaner and in a shorter period of time than my old set.

Ok good condition guaranteed thanks for your help !!!!!!!!!!!!!!