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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,304.99

Customer reviews

Rating 4.4 out of 5 stars with 566 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers appreciate the large capacity, excellent cleaning performance, and ease of use of this washer. Many also find it quiet and praise the automatic detergent dispenser. While some experienced issues with the spin cycle and long-term reliability, the positive feedback on key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 566 reviews
  • Rated 5 out of 5 stars

    Sapphire blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!!!!! This washing machine does an excellent what it says It is the perfect machine to have it actually can wash a CA comforter, without having to take it to a laundry mat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing never was this easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! The smart dispense feature is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, extra water option is fantastic for large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    woooow must buy this worth it ......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow we had different company washer and after wash we don't feel like it was clean thank you we choose this ge and Best Buy washer it works perfect no smell after wash and highly recommended thank you Best Buy and ge .....

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so pleased to hear that your new washer has made such a positive difference! It’s wonderful to know it meets your expectations and delivers a fresh, clean wash every time. Thanks for choosing GE Appliances for your home. GE_Appliances

  • Rated 5 out of 5 stars

    Quiet and cleans clothes well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet and washes clothes well. The smart. App is great , lets you know when the wash cycle is completed,

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you’re enjoying the quiet performance and effective cleaning of your washer! The SmartHQ App is definitely a handy feature for keeping up with laundry cycles—thanks for sharing! Lauren@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well, beautiful color, great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really in love with my new set. The drum is larger than my last washer and I could get my king size sheets/pillowcases, quilt, and 2 throw blankets in one load, still with room to spare! The sapphire blue is beautiful and there’s even some sparkle to it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy, washer shakes and moves

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this washer since my LG only lasted 3 years but everything about this washer sucks!!! The only good thing about it is that I paid $899 for it. It shakes, moves and is super loud. I had only 14 days to complain and now I’m stuck with it and very nervous something is going to happen either a total breakdown or it starts to leak badly. I wish I had known not to purchase the matching pedestal because I feel that might be the root of the problem and possibly the washer too. The installation also sucked and I feel like an idiot having gotten rid of the first washer and now the replacement is just as bad. The second installers suggested that it could be from the pedestal but by the time I complained to Best Buy, the 14 day warranty expired even though I did buy a warranty, Best Buy will not have another repair service to come and get rid of the pedestal to see if that genuinely is the problem. I will not purchase any appliances at Best Buy again!! I will only buy appliances at Home Depot instead.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We can understand how frustrating this would be for you and apologize for your inconvenience. Our servicers won't do installation but we do recommend reaching out to them so they can review this and see why you are having these issues. Bodewell service can be reached by calling 1-833-426-3393. Thank you! Joyce@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product will buy again..and store service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can put a whole bottle of tide in it.Dont have to have that out and it dispenses what I need per load.love I can check on my phone if it's finished,instead of walking down two flights of stairs to check. It's large capacity I can do ally bedding in one load.9⁹ of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Beautiful! Highly recommended! I only wish it had a PAUSE feature to add when I realize I dropped a sock!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. Pressing the Start pad again early in the wash cycle will pause the cycle so you can add or remove a garment as needed. It will take a few seconds for the door to unlock after pressing Start/Pause. After adding or removing garments, press again to restart the wash cycle. If the washer is paused and the cycle is not restarted within 15 minutes, the current wash cycle will be cancelled. -Vikki@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine works very well, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loce this washing machine; the large capacity allows my to wash all 6 family members clothing in no time. The sanitizing festire is a must; the drum always smell fresh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to use as using it as new product set up was wasy. Delivery service of best buy was really good and even sales rep who I dealt with was really nice and was knowledgeable

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      It’s great to hear that the installation and setup of your new washer was straightforward and easy! We’re thrilled to hear that you had a great purchasing experience as well. If you’d like to share your positive feedback with Best Buy, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. GE_Appliances

  • Rated 1 out of 5 stars

    Frustrated customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to express my dissatisfaction with my recent experience regarding a dryer purchase I made on February 22. Unfortunately, I have not had the opportunity to use the appliance. I scheduled a delivery for the first week of March, and after making arrangements with my employer to be home, I was informed just two days prior to the delivery that the dryer is on back order, with the next available delivery date being April 19. I find this situation quite frustrating, especially since I have not received any compensation for the inconvenience caused. I confirmed that someone would be home to accept the delivery, yet there was an attempt to reschedule because I could not answer the phone while the driver was outside. Additionally, while I am currently on vacation in Scotland, I learned that the installation did not occur because the installer claimed that the spring valve was out of code. However, he was unable to provide any documentation and did not seem to communicate effectively in English. I am seeking clarification on these issues, as this experience has left me very unhappy, and I may reconsider my future purchases with Best Buy. Thank you for your attention to this matter.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for letting us know what happened. We encourage you to reach out to Best Buy directly for assistance with this concern by calling: 1-800-433-5887. -Don@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Great washer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Venting works. Like the microban coating. Spin cycle is very effective.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great machine but the fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine.. but the vent fan kept running... wanted to love it

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are glad to assist with the vent fan of your washer. We recommend unplugging the washer or shutting off the circuit breaker for at least one minute. If the issue persists, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Nice New Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be clear, the features are new to me! Really love the venting system. I turn it on and it dries out the inside of the washer. With my previous washer, I had to leave the door open to air it out.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your experience and for choosing GE Appliances for your home! We're delighted to hear that the UltraFresh Vent System is a game-changer for you, helping keep your washer dry and fresh without needing to leave the door open. GE_Appliances

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this set Works great Just a little louder then expected but not to bad! Leaves clothes clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on time they were very professional.

    I would recommend this to a friend